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  • Melbourne-South Melbourne

** Leading service desk and ensuring client satisfaction

** Centralised service desk leadership role MSP business

** IT infrastructure and Cloud services for Small, Medium to Large organisation

Our Client:                            

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you play the role of Technical Leadership (CTO) in the organisation. You shall jointly own the P&L with the MD and Sales Director. You shall be accountable for deciding the technical direction the organisation takes and be responsible to seem less client delivery.

Common Requirement:

  • Proven leadership experience and previous accountability for P&L
  • Excellent communication and client management skills
  • Strong work ethic and time management skills
  • Strong technical IT infrastructure solution background
  • Accountability for P&L and ability to take accountability & deliver customer satisfying results

Reporting directly to the MD, Technical Service Delivery Manager shall work with the sales team to offer innovate solutions to the clients and lead the Service Desk and Project Delivery function for the organisation.  The role will require working across Client Satisfaction, ITIL disciplines, Incident / Problem Management, Configuration Management, Change Management, Release and Project Management, HR functions, Appraisals, Client management and stakeholder management with focus on continuous improvement and client satisfaction.

Job tasks and responsibilities

  • You will be an accomplished IT professional with a strong technical background
  • You will have great interpersonal skills and demonstrable experience providing excellent customer service and user experience
  • Ideally you will have experience of providing IT business strategy, budgeting and strategic direction and also producing effective reports as you will be predominantly focused on business outcomes and service delivery.
  • Experience in small-medium sized enterprises would also be hugely advantageous.

General Leadership Responsibilities

  • Accountable for P&L along with MD and Sales Director
  • Ensuring 100% client satisfaction & service delivery
  • Leading the service desk and projects team
  • Mentoring of staff
  • Ensuring performance and resource utilisation KPIs are met
  • Accountable for client satisfaction

Technical Leadership Responsibilities

  • Acting as CTO & deciding the technical direction of the company
  • Hiring of the technical delivery team
  • Working with Sales team to develop new innovative solutions for the clients
  • Approving right solutions for the clients

Project & Service Delivery Responsibilities

  • Ensuring projects are completed in scope, on time & in budget
  • Ensuring performance and resource utilisation KPIs are met
  • Accountable for Project plans implementations
  • Mentoring projects team on project management & reporting

Key Performance Indicators for the role

KPIs for this role shall be across the following:

  • P&L
  • Client satisfaction
  • On time, in budget delivery of projects
  • Process improvement
  • New solution in technology stack

 

Requirements:

  • Proven experience in an IT Service Delivery experience in a managed services environment
  • Many Certifications in (Cisco, Microsoft, VMware, Palo Alto, WatchGuard, Azure, AWS, Azure)
  • Strong Leadership experience – proven experience of leading teams
  • Proven knowledge in new and upcoming technologies
  • Professional grooming and presentation
  • Australian drivers' license and own vehicle
  • Solutions and improvements focused individual

On Offer:

  • Full time role + Competitive Remuneration + Leadership Position
  • Great culture
  • Leadership and growth potential

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/ecf341fe/information-technology-jobs/helpdesk-manager-south-melbourne.php

Other titles for this role in other organisation might be: Service Delivery Manager, Technical Service Delivery Manager, General Manager, Chief Technology Officer, CTO, COO, Client Delivery Manager, Client Success Manager, Client Satisfaction Manager, Associate General Manager, Service Delivery Lead

 

Appetency Recruitment Service @ 03 8560 3750

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  • Melbourne-Inner Suburbs - St Kilda Road
  • Excellent technical exposure and great career path
  • Final escalation incident resolution responsibility
  • Permanent Role & Great Pay

Our client is a renounced and leading Managed Service Provide with wide variety of clients from Enterprise to SME space in various sectors such as government, private corporate.

Role:

The Senior Support Engineer resides within the Managed Services Team and is responsible for resolving all escalated level 3 incidents and service requests in line with company procedures.

The position also involves the following:

o Part of the team of Final point of escalation in the organisation

o Telephone or onsite support depending on incident & providing first call resolution where possible

o Participating in a rotating roster (7am-6pm)

o Participating in a rotating on call roster (after hours)

Key Accountabilities

o Prompt ticket management (SLA adherence of minimum 98%, 70% first call resolution)

o Innovation to improve Customer experience (Contributing to a minimum of 3 KB articles)

Key Result Area

Resolution of  escalated L3 incidents and service requests

Skills

o A strong client focus with excellent customer service skills

o Excellent communication skills, both verbal and written

o Good analytical and problem solving skills

o Excellent prioritisation and time management skills

o Ability to articulate technical information in a user-friendly manner

Technical Skills essential for BAU incident resolutions in this role:

You must have previous implementation experience of majority of these technologies from scratch

Server infrastructure including:

  • Active Directory
  •  
  • DNS
  • Windows Servers (various generations)
  • DHCP
  • Microsoft Exchange

Troubleshooting and administering Office365:

  • Directory Sync/Azure AD
  • User Account Management
  • Group policy & security policy implementation
  • Multi-forest AD trust management (preferred)
  • On-premise to Office365 migration

Virtualisation:

  • Citrix implementation and troubleshooting
  • VMware implementation and troubleshooting
  • MS Azure or AWS implementation and troubleshooting
  • Cloud migration to Azure or AWS and Citrix

Knowledge of Networking Fundamentals:

  • IP Troubleshooting
  •  
  • Routing & Switching

Required Qualifications

  • Tertiary qualifications in an IT or related discipline
  • ITIL Certification
  • MCSE (Window Server 2008 or 2012) or MCITP or CCNP or CCA

Experience

  • Minimum 5 years’ experience within an IT Managed Services Environment, supporting multiple customers
  • Experience in using an ERP System
  • Previous experience implementing service improvements

 

What is on offer:

  • Base Salary + super + OTE
  • Permanent position
  • Excellent client engagement role
  • Excellent office & culture - where people enjoy their job, and always learn a lot

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/8e8b7616/information-technology-jobs/senior-support-engineer-melbourne.php

Other titles for this role in other organisation might be: System Engineer, Senior System Engineer, IT Administrators, Senior IT Administrator, Senior Service Desk Analyst, L3 Engineer, L3 Support Analyst

Appetency Recruitment Services @ 03 8560 3750

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  • South Melbourne-South Melbourne
  • Ability to nurture client relationships and achieve revenue targets
  • Grow Accounts in Small, Medium to Large organisation client base
  • Solution selling around IT infrastructure, network, security and Cloud services

Our Client:                        

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you to be customer champion. You should be able to speak the customer's language as your own thus interact with client management in a business language and discuss the solution with client’s technical team in a technical language.

Common Requirement:

  • Act as the face of the organisation – build excellent trusted relationship with clients
  • Strong work ethic and time management skills
  • Experience in technical IT infrastructure solution
  • Strategic in client solution approach  

Job tasks and responsibilities

  • Create & nurture relationships with the existing clients of the business
  • Ability to anticipate and discover client’s anticipated needs & generate more revenue from the client accounts
  • Understand client requirements & Create proposals, pricing, quotes for customer requirements
  • Excellent client expectation management & strong knowledge of ITIL based Service Management workflow applications like Incident, Problem and requirements management.
  • Ability to understand client requirements and Excellent Solution selling experience around IT infrastructure, Cloud infrastructure (AWS, Azure), Servers, networking, mobility, telecommunication etc 
  • Build strong customer relationships and accountable for customer NPS
  • Excellent time management, client management & revenue management expertise

 

Experience: 

This is not a technical hands on role however the right candidate must have good understanding of IT infrastructure & technology. 

  • A naturally good communicator & people’s person
  • Strong experience of identifying client's requirements and ability to hold business level solutions discussion with CXO and technical staff around client's infrastructures such as VMWare, Infrastructure, Cloud, network, Mobile devise management (MDM) systems 
  • Good knowhow to that you can understand technical jargons such as servers, Windows Server 2008 / 2003, Exchange, O365, Active Directory, AirWatch, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Open Suse), other mail systems, web certifications such as SSL and IIS
  • Candidates with VMWare, Microsoft, ITIL certifications shall be given preference
  • Proven experience of account management & ideally having experience creating quotes around IT services – Cloud, Telstra Cloud, Azure, Server utilization, etc
  • Someone who has been a technical person in the past but has few years client management experience can also be considered for this role however you must be an excellent communication and must have ability to build strong client relationships

 

On Offer:

  • Full-time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

 

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/de0c709d/sales-and-marketing-jobs/account-manager-managed-it-services-south-melbourne.php

Other titles for this role in other organisation might be: Client Engagement Manager, Account Manager, Relationship Manager, Client Success Manager, Business Development Executive, Business Development Manager, IT Infrastructure Specialist, Business Development Director, Sales Manager, Senior IT Consultant

 
Appetency Recruitment Services @ 0385603750

 

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  • Melbourne-Inner Suburbs - St Kilda Road
  • Subject Matter Expert for Skype for Business & UC
  • Pre-sales consultant, Solution Design and Hands on implementation responsibilities
  • Fantastic Work Environment – great career opportunity

Our client is a renounced and leading Managed Service Provide with wide variety of clients from Enterprise to SME space in various sectors such as government, private corporate.

Role:

 The SME must be an expert in the Skype for Business and Unified Communication. You shall act as the go to person in the organisation for your matter of expertise.

You must have extensive experience and ability to gather requirements, design solutions to meet the requirements and hands on delivery of the solutions for medium to enterprise level organisations.

You shall also apply analytical and action-oriented approach to achieve service incremental and continual improvements to the Service Delivery in your area of expertise.

You shall be reporting to the Service Delivery Manager. You shall be working as part of the projects team but also working with people across the organisation.


The position also involves the following & requires following skills:

  • Act as the go to person for your area of expertise – Skype for business & unified communication (UC)
  • Assist with requirement gathering, solution design and implementation
  • Delivery of the assigned projects on time, in scope and on budget
  • In depth knowledge of all aspects of infrastructure and service delivery
  • Possess excellent communication and interpersonal skills
  • Demonstrate strong technical, analytical and problem solving skills
  • Highly motivated, persistent and showcasing high degree of initiative
  • Ability to map organisations capability and client requirements and delivery effective solutions for clients
  • Understand organisation capability, technology stack and help develop overall organisational capability

Experience

  • At least 10+ years in IT industry and an expertise in the areas for which you shall be the SME – Subject Matter Expert
  • Experience within a Managed Services environment, supporting multiple Customers' network and server infrastructure 
  • Extensive experience in complex virtual environment with mission critical applications
  • Experience in using an ERP system

Key Accountabilities

  • Completing allocated projects on time, in scope and on budget
  • Documenting capability documents and processes
  • Assisting with improving processes and projects delivery
  • Assist sales with pre-sales activity in your area of expertise
  • Coaching other team members & accountable for knowledge transfer

Key Result Area

  • Project delivery on time, in scope and on budget
  • Ensuring customers requirements are met
  • Ensuring project hygiene and documentation

Required Qualifications

  • Tertiary qualifications in an IT or related discipline
  • Certifications in infrastructure & architecture design

What is on offer:

  • Base Salary + super
  • Permanent position
  • Excellent leadership & client engagement role
  • Excellent office & culture - where people enjoy their job, and always learn a lot

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/b4789afb/information-technology-jobs/sme-engineer-skype-for-business-st-kilda-road.php

Other titles for this role in other organisation might be: Senior IT Consultant, Subject Matter Expert, Infrastructure Specialist, Principal Solutions Expert, Lead Engineer, Senior Consultant, Senior System Engineer, Skype for Business expert, Unified Communications Expert, Senior UC Engineer

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  • Melbourne-Inner Suburbs - St Kilda Road
  • Excellent knowledge of networks, contact centre and unified communication
  • Proven ability to resolve network related tickets especially Layer 2 to Layer 4
  • Fantastic Work Environment – great career opportunity

 

Our client is a renounced and leading Managed Service Provide with wide variety of clients from Enterprise to SME space in various sectors such as government, private corporate.

 

 

Role:

You shall be reporting to the Service Delivery Manager. You shall assist in resolution of escalated incidences and service request.

 

You shall also apply analytical and action-oriented approach to achieve service incremental and continual improvements to the Service Delivery in your area of expertise.

 


The position also involves the following & requires following skills:

  • Assist with prompt resolutions of tickets
  • Resolution of escalated tickets and supporting clients over phone on on-site
  • Perform regular audits of client’s networks
  • Assist pre-sales initiative by providing technical validation of solutions
  • Visit client sites when required
  • Coaching juniors with technical issues, knowledge transfer, documentation, and inicident resolution
  • Understand organisation capability, technology stack and help develop overall organisational capability
  • Demonstrate high level of analytical and problem solving skills
  • Strong knowledge of networks, contact centre and unified communications
  • Proven ability to resolve tickets in a SLA driven environment


Experience

  • At least 3+ years of specialist experience in network, contact centre and unified communications
  • Experience within a Managed Services environment, supporting multiple Customers' network and server infrastructure 
  • Extensive experience in complex networks and with mission critical applications
  • Experience in using an ERP system

Key Accountabilities

  • Own escalations and take responsibility for issue resolutions within the SLA
  • Be accountable for client satisfaction and accurate and timely resolution of issues
  • Be motivated to improve customer satisfaction
  • Possess high degree of initiative in prompt resolution of tickets

 

Key Result Area

  • Resolution of incidents and service requests

 

Required Qualifications

  • Tertiary qualifications in an IT or related discipline
  • Network related certifications
  • CISCO certifications
  • ITIL / Service Delivery related certifications

 

What is on offer:

  • Good rates & good exposure work
  • Opportunity for contract extension or conversion to a permanent role
  • Excellent office & culture - where people enjoy their job, and always learn a lot

How to apply:

 

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/d7b72a22/information-technology-jobs/network-engineer-st-kilda-road.php

 

Other titles for this role in other organisation might be: Network Engineer, Senior Network Engineer, Networks Project Engineer, Routing and Switching Expert, MPLS Expert, Network Refresh Engineer

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  • Melbourne-South Melbourne

Looking for Support Engineer to provide L2/L3 support in a Service Desk environment in the following technologies:

  1. Desktop 
  2. Active Directory
  3. Server monitoring 
  4. Exchange/Office365
  5. Networking - basic networking, router, switching, VPN
  6. Firewall - monitoring & opening - closing ports for traffic
  7. Cloud - preferably Azure

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  • South Melbourne-South Melbourne
  • Airwatch MDM Solution Desgin and Implementation Mandatory
  • MDM certifications mandatory
  • 3-5 months Contract role with the possibility to convert to permanent

Our Client:

Our client is Telstra Enterprise partner and we are looking candidate who is expected to act as a technical expert for mobility solutions especially Airwatch for external clients (enterprise level clients) by providing a combination of project and BAU support services. 

Common Requirement:

  • Excellent problem identification and technical problem solving skills.
  • Strong problem solving and deductive reasoning skills to gain quick resolutions in a professional and timely manner with an emphasis on high quality customer service often under tight customer deadlines.
  • Hands - on experience in technical written communications such as athe bility to compose, clear and concise technical communications.

Job tasks and responsibilities

  • Candidates should have work experience in supporting Enterprise Mobility Management (EMM) and Mobile Device management (MDM) solutions at large scale Enterprise customers.
  • Have proven expertise in building, supporting, maintaining and troubleshooting “complex” Air watch or any equivalent MDM systems.
  • Work experience as a systems admin and someone with network engineering background who has a better understanding of security fundamentals.
  • Excellent knowledge of ITIL based Service Management workflow applications like Incident, Problem and requirements management.
  • Design and implement MDM solutions for the clients along with the Account Managers
  •  Create technical design documents and work with Project Managers / Service Delivery managers in implementing project / BAU work
  • Attend project, service, client and vendor meetings with the view to providing systems and solutions – and assist in rollout out of the solutions
  • Network Administration Experience: Firewalls ,Network Infrastructure ,VPN ,DNS

 

Experience: You MUST have:

  • 2-4 years work Experience as a System Administrator – supporting, maintaining and troubleshooting MDM systems AND Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS etc
  • Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2003, Exchange , Active Directory, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Open Suse), other mail systems, web certifications such as SSL and IIS
  • Strong knowledge of ITIL and Security Administration experience: Authentication, Certificate system, etc
  • Technical Certification in one or more MDM Products (AirWatch, MobileIron,XenMobile, Symantec MDM, Good Tech)
  • Someone who has the ability to mentor, teach and grow a small team from within to support growing customer requirements.
  • Must have great communication and documentation skills.

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/53b2e48e/information-technology-jobs/airwatch-solution-architect-mobility-solutions-mdm-mobile-device-management-melbourne.php


Appetency Recruitment Services @ 0385603750

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  • Melbourne-Inner Suburbs - St Kilda Road
  • Automation and Continuous improvement focus role
  • Service Catalogues Owner role including service strategy, architecture design & senior pre-sales consultant responsibilities
  • Senior Role reported to MD
  • Fantastic Work Environment – great career opportunity

Our client is a renounced and leading Managed Service Provide with a wide variety of clients from Enterprise to SME space in various sectors such as government, private corporations.

Role:

 The Operations Lead will have experience in delivering services based on ITIL framework and manager business outcomes across Cloud, DataCentre, Network, UC, Security, End User Computing & Applications.

You must have experience formulating Service Strategy meeting customers’ needs and objects and experience delivering Service Strategy to Plan/Service Design that delivers to business objectives.

You will have the ability to gather requirements to map to service catalog items / or bespoke offerings as the Service Architect. You will work closely with Customer Service Lead (CSL) to ensure Customer Service Strategy is established and executed by the SDM Manager.

You will apply an analytical and action-oriented approach to achieve service incremental and large-scale improvements as part of Continual Service Improvement.


The position also involves the following:

  • Own the Service Catalogue and align all operational toolsets & detailed task list
  • Service level management including Availability, Capacity, Security, Asset, Configurations, Service Management
  • Work with Vendors & Suppliers to enhance and improve Service Catalogue
  • Lead the Operations and SDM to innovate, evolve to improve operational capabilities to deliver customer experience by systemising adherence to processes, procedures and toolsets automation
  • Establish efficient processes and automate customer on-boarding process
  • Build Roadmap, build Service Catalog and action plans to balance risk, improvements, budget and service quality
  • Work with sales team to design the customer solutions and jointly own the solutions sale with the sales team
  • Excellent prioritisation and time management skills & Highly developed analytical and problem-solving skills
  • Ability to manage output delivery of the offshore team by creating detailed work packages with quality assurance on an output


Experience

  • Experience within a Managed Services environment, supporting multiple Customers' network and server infrastructure 
  • Operational toolset design & improvement (Sciecelogic, Kaseya, Veeam One, WSUS etc)
  • Experience with asset and CMBD management
  • Experience in using an ERP system and managing vendors, onsite & offshore teams

Key Accountabilities

  • Service Strategy: Define Automation strategies i.e. DevOps and Automation strategy for offshore and cost management to reinvest customer experience
  • Service Assurance: Automate reporting and recommend reporting automation to clients
  • Service Transition: Manage successful transition and remediation of new customer
  • Service Operations: Ensuring operations are up-to-date i.e. Patch Management, Alert Maintenance
  • Service Improvement: Focus and bring continuous improvement
  • Financial Management: Accurately forecast work and movement of resources to satisfy demand without overloading key resources

 

Key Result Area

  • Customer satisfaction
  • Manage the Operations team and achieve the target commercial outcomes

Required Qualifications

  • Tertiary qualifications in an IT or related discipline
  • ITIL Certification & Certifications in Security Management
  • Certifications in infrastructure & architecture design

What is on offer:

  • Base Salary + super
  • Permanent position
  • Excellent leadership & client engagement role
  • Excellent office & culture - where people enjoy their job, and always learn a lot

How to apply:

 

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link:  https://www.appetencyrecruitment.com.au/3c22e29b/information-technology-jobs/lead-operations-engineer-st-kilda-road.php

 

Other titles for this role in other organisation might be: Senior IT Consultant, Subject Matter Expert, Infrastructure Specialist, Principal Solutions Expert, Main Engineer, Senior Consultant, NOC Engineer, Automation Expert, Infrastructure automation expert, Infrastructure DevOps Engineer

 

Appetency Recruitment Services @ 03 8560 3750

 

 

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  • Melbourne-CBD

** Strict Selection Criteria **

** MUST HAVE Significant clound, server, virtualisation, exchange, Office365 experience **

Role: Senior Systems Engineer

LocationMelbourne

Job description

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people who have wide technical skills and can help deliver our high level of customer service. 

Core clientele have from 20 to 150 PCs but as demand continues to grow, so too support scope.  The primary purpose is to remove the impediments caused by IT to business growth.

 Key Responsibility & Must haves:

You will pivotal in the implementations and ensuring 100% client satisfaction. You will be the one who will be the face of the organisation, thus you need

  • Great communication skills and phone manner
  • Empathy and ability to listen to customer and understand the business criticality of your job for our client
  • Accountability – ability to take accountability & deliver customer satisfying results

 Primary Role Responsibilities:

  • At-least 6+ years’ experience in an IT services position
  • Tertiary education, ideally a university bachelors’ degree (in any field)
  • Must have a proven ability in 3 of the below to Provision (Build)/ Troubleshooting/Support the following technologies
  • Microsoft Server incl: setup new users in Active Directory, modify file/folder security permissions, Modify user security permissions

Virtualization - HyperV or VMWare

  • SAN storage: configuring and supporting
  • Microsoft Azure: configuring & supporting cloud servers and networking
  • Office 365:
  • Hosted Exchange incl: same as Exchange below + setup new itenancy, licensing, migrations
  • Sharepoint Online: Intranet, document libraries
  • Microsoft Exchange incl: new mailbox setups, redirect of email addresses, granting users access to mailboxes
  • Networking: routing, subnets, DHCP, DNS (CCNA)
  • Internet troubleshooting incl: initial diagnosis and escalation to ISP
  • Firewalls : Set up firewall policies to block/allow traffic in and out of networks
  • Backup Software (like Shadow Protect) for daily monitoring and file recovery
  • Completed MCSE Certification
  • A valid driver's license and own vehicle to travel to clients’ sites
  • Proven ability to build strong relationships with clients
  • The right to work in Australia.

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

You MUST apply with updated CV by one of the methods:

  1. If you are on our website then use the APPLY NOW button below
  2. If you are NOT on our website then through the link given below :

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  • Melbourne-Northern Suburbs - Brunswick
  • Full time Permanent position
  • Expected to earn bonus + profit sharing as well
  • Very Wide exposure + growth potential

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfill its growth and we need people who have wide technical skills and can help deliver our high level of customer service. 

Our client’s core clientele are from 20 to 250 PCs but as demand continues to grow, so too support scope.  The primary purpose is to remove the impediments caused by IT to business growth.

 Key Responsibility & Must haves:

You will pivotal in the implementations and ensure 100% client satisfaction. The primary objective will be to provide business and technical solutions to prospective and current customers and grow Managed IT Services, Cyber Security & Risk, Cloud & Hybrid, Infrastructure and Consulting & Advisory domains.

You will be the one who will be the face of the organisation, thus you need

  • Excellent communication and interpersonal skills with a demonstrated ability to influence stakeholders in a positive manner
  • Empathy and ability to listen to the customer and understand the business criticality of your job for our client
  • You will be the primary sponsor for 2 of 5 domains

This is a key role you will see you design and price technical solutions to meet client’s requirement whilst proactively identifying technology opportunities & new product offering for end client to help our client achieve their revenue business goals. 

You will have come from a technical background before moving into Account Management / Business Development / Pre-sales role and be motivated, positive and resilient and may now be looking to join an IT company that will give you the opportunity and support to succeed further in your career.  

 

Key Skills you will need to bring to the role:

  1. Pre-sales
  • Exceptional communication and presentation skills and ability to confidently present and negotiate solutions and value propositions, analyse a range of situations and respond effectively
  • A technical background in core cloud and keen interest in keeping abreast of current and emerging technologies 
  • Attend meetings with salespeople with shared responsibility for winning and retaining customers in a B2B environment. The Pre-Sales Solutions Consultant has direct responsibility for the solution proposed and excellence of advice provided
  • Translate business requirements into IT solutions
  • Design, price and scope solutions in conjunction with the professional services team
  • Educate and empower prospects and customers to make commercial purchasing decisions
  • Write proposals and respond to information requests (RFP/RFQ etc.)
  • Prepare and present targeted C-Level presentations
  • Join in sales campaigns and events
  • Participate in sales handovers to internal teams
  • Awareness of vendor frameworks such as Microsoft SOF
  • Build and contribute to the continuous improvement of pre-sales expertise (e.g. tools, templates and processes)
  • Experience with scoping, quoting and pricing tools

       2. New Product Development

  • Maintain technical pre-sales qualifications and certifications for key vendors (e.g. Microsoft, Telstra and HP)
  • Nurture technical pre-sales relationships with our partners (vendors, suppliers and contractors)– leverage their expertise for opportunities
  • Subscribe and keep abreast of changes in vendor and competitor products and services across domains.
  • Experience with vendor analysis, requirements gathering, negotiations and handling complex commercial structures

 

Requirements:

  • Previous experience as Pre-sales Consultant, Technical Account Manager or Business Development preferably in a MSP (Managed Services) environment
  • Strong technical background in IT and cloud services (Microsoft, Telstra, & HP)
  • Technical problem solving, solution design, solution sales, solution pricing experience in Cloud, Network, Server, Security for SMB clients
  • Tertiary education, ideally a university bachelors’ degree (in any field) NOT Masters
  • Preferably few technical certifications especially in cloud, security, servers
  • A valid driver's license
  • The right to work in Australia.

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/4d20e465/information-technology-jobs/pre-sales-solutions-consultant-melbourne-northern-surburb.php

 

Other titles for this role in other organisation might be: Technical Account Manager, Account Manager, Client Success Manager, Client Engagement Manager, IT Manager, Pre-Sales Consultant, Cloud Consultant, Solutions Architect, Pre-Sales Architect, IT Consultant, Infrastructure Consultant

 
Appetency Recruitment Services @ 0385603750

 

 

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  • Melbourne Northern Surburb-CBD

Job description

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people who have wide technical skills and can help deliver our high level of customer service. 

Core clientele have from 20 to 150 PCs but as demand continues to grow, so too support scope.  The primary purpose is to remove the impediments caused by IT to business growth.

 Key Responsibility & Must haves:

You will pivotal in the implementations and ensuring 100% client satisfaction. You will be the one who will be the face of the organisation, thus you need

  • Great communication skills and phone manner
  • Empathy and ability to listen to customer and understand the business criticality of your job for our client
  • Accountability – ability to take accountability & deliver customer satisfying results

 Primary Role Responsibilities:

  •  “Can do” attitude  - The ability to work independently, yet part of a virtual team
  • Excellent customer advocacy, organizational & communication skills, both written and verbal skills
  • Excellent problem identification and problem solving skills
  • Responding to and resolving phone and email tickets in a professional, timely manner with an emphasis on high quality customer service (target of 70% first contact resolution).
  • Being part of the On-Call Roster, to deliver after-hours support response, approx 5 x 2 weeks per annum
  • Conduct F2F site visit and identify & resolve customer IT infrastructure problems single handled
  • Ability to build server from scratch & resolve multiple site connectivity / server login / VPN connectivity / network / router / desktop / etc issues   
  • Completing training as agreed with the Service Delivery Manager (minimum expectation of 1 certification per quarter)
  • Performing regular daily tasks including Backup system monitoring duty
  • Deployment of PCs using SOE technology including desktop refresh & rollouts
  • Undertaking Problem Management to investigate the root causes of incidents for the Proactive prevention of problems
  • Working with filed technicians (Service Engineers) on both support and scheduled maintenance tasks
  • Working as a technical resource for IT implementation / upgrade projects under direction of Project Managers
  • Documenting duties as per documentation systems, updating customer details including configuration, contacts and support tickets
  • Escalating service requests that require additional resources to Service Delivery Manager in a timely manner (eg. Priority 1 tickets)
  • Documenting and discussing recommendations with clients and escalating these to the Professional Services department

Requirements:

  • At-least 5+ years’ experience in an IT services position
  • Tertiary education, ideally a university bachelors’ degree (in any field)
  • ITIL certification
  • Completed MCSE Certification
  • A valid driver's license and own vehicle to travel to clients’ sites
  • Proven ability to build strong relationships with clients
  • Technical problem solving skills & experience (Network, Server and Desktop)
  • Have worked with helpdesk systems
  • The right to work in Australia.

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

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  • South Melbourne-CBD
  •  Ability to build new relationships & Exceeding Sales Targets
  • New Business Development experience in Small, Medium to Large Organisation client base
  • Solution selling around IT infrastructure & Cloud services

Our Client:

Our client is an award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role initially shall be new business development role and moving to a mix of BDM and AM as your clientele grows.

Common Requirement:

• Excellent relationship building capability.

• Strong work ethic and time management skills

• Hands - on experience in technical IT infrastructure solution selling.

• You must love sales

Job tasks and responsibilities

• Build new client base for the IT managed services practice – 100% new acquisition

• Create proposals, pricing, quotes for customer requirements and build strong sales pipelines 

• Excellent knowledge of ITIL based Service Management workflow applications like Incident, Problem and requirements management.

• Building & Solution selling around IT infrastructure, Cloud infrastructure (AWS, Azure), Servers, Mobile device management (MDM), mobility, telecommunication etc set up of the clients

• Build strong customer relationships and accountable for customer NPS - Responsible to set and manage client expectations

• Excellent time management, pipeline management & revenue management expertise

• Accountable for building new client base, revenue growth and exceeding target expectation

 

Experience: You MUST have:

• Proven track record of several years work experience in Selling of IT infrastructure solutions

• Experience Solution Selling around – VMWare, Infrastructure, Cloud and specially Mobile devise management (MDM) systems and Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS etc

• Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2003, Exchange, O365, Active Directory, AirWatch, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Open Suse), other mail systems, web certifications such as SSL and IIS

• Candidates with VMWare, Microsoft, ITIL certifications shall be given preference 

• Proven experience of creating quotes around IT services – Cloud, Telstra Cloud, Azure, Server utilization, etc

• Exceeding sales expectation and must have proven track record of 100% accountability

 

On Offer:

• Full-time role + Competitive Remuneration

• Great culture 

• Leadership and growth potential

 

How to apply:

• If you on our website, apply using the link below

• If you are NOT on our website, please apply on the link: https://appetencyrecruitment.com.au/companydescription.php?tid=147

 

Other titles for this role in other organisation might be: Business Development Manager, Client Engagement Manager, Account Manager, Relationship Manager, Client Success Manager, Business Development Executive, Business Development Manager, IT Infrastructure Specialist, IT Sales Director, Sales Director, Business Development Director, Sales Manager, Senior IT Consultant, IT Specialist, IT Security Expert

 

Appetency Recruitment Services @ 0385603750

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  • Melbourne-South Melbourne
  • Seat in leadership team & Responsible for joint P&L
  • Accountable for acting as the CTO for the MSP business
  • IT infrastructure and Cloud services for Small, Medium to Large organisation

Our Client:                        

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you play the role of Technical Leadership (CTO) in the organisation. You shall jointly own the P&L with the MD and Sales Director. You shall be accountable for deciding the technical direction the organisation takes and be responsible to seem less client delivery.

Common Requirement:

  • Proven leadership experience and previous accountability for P&L
  • Excellent communication and client management skills
  • Strong work ethic and time management skills
  • Strong technical IT infrastructure solution background
  • Accountability for P&L and ability to take accountability & deliver customer satisfying results

Reporting directly to the MD, Technical Service Delivery Manager shall work with the sales team to offer innovate solutions to the clients and lead the Service Desk and Project Delivery function for the organisation.  The role will require working across Client Satisfaction, ITIL disciplines, Incident / Problem Management, Configuration Management, Change Management, Release and Project Management, HR functions, Appraisals, Client management and stakeholder management with focus on continuous improvement and client satisfaction.

 

Job tasks and responsibilities

  • You will be an accomplished IT professional with a strong technical background
  • You will have great interpersonal skills and demonstrable experience providing excellent customer service and user experience
  • Ideally you will have experience of providing IT business strategy, budgeting and strategic direction and also producing effective reports as you will be predominantly focused on business outcomes and service delivery.
  • Experience in small-medium sized enterprises would also be hugely advantageous.

General Leadership Responsibilities

  • Accountable for P&L along with MD and Sales Director
  • Ensuring 100% client satisfaction & service delivery
  • Leading the service desk and projects team
  • Mentoring of staff
  • Ensuring performance and resource utilisation KPIs are met
  • Accountable for client satisfaction

Technical Leadership Responsibilities

  • Acting as CTO & deciding the technical direction of the company
  • Hiring of the technical delivery team
  • Working with Sales team to develop new innovative solutions for the clients
  • Approving right solutions for the clients

Project & Service Delivery Responsibilities

  • Ensuring projects are completed in scope, on time & in budget
  • Ensuring performance and resource utilisation KPIs are met
  • Accountable for Project plans implementations
  • Mentoring projects team on project management & reporting

Key Performance Indicators for the role

        KPIs for this role shall be across the following:

  • P&L
  • Client satisfaction
  • On time, in budget delivery of projects
  • Process improvement
  • New solution in technology stack

 

Requirements:

  • Proven experience in an IT Service Delivery experience in a managed services environment
  • Many Certifications in (Cisco, Microsoft, VMware, Palo Alto, WatchGuard, Azure, AWS, Azure)
  • Strong Leadership experience – proven experience of leading teams
  • Proven knowledge in new and upcoming technologies
  • Professional grooming and presentation
  • Australian drivers' license and own vehicle
  • Solutions and improvements focused individual

 

On Offer:

  • Full time role + Competitive Remuneration + Leadership Position
  • Great culture
  • Leadership and growth potential

 

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/8fcd5f14/information-technology-jobs/technical-service-delivery-manager-south-melbourne.php

 

Other titles for this role in other organisation might be: Service Delivery Manager, Technical Service Delivery Manager, General Manager, Chief Technology Officer, CTO, COO, Client Delivery Manager, Client Success Manager, Client Satisfaction Manager, Associate General Manager, Service Delivery Lead

 

Appetency Recruitment Service @ 03 8560 3750

 

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  • South Melbourne-CBD

** Technically strong and ability to deliver projects

** Ability to build new relationships & Exceeding projects matrices

** IT infrastructure and Cloud services for Small, Medium to Large organisation client base

Our Client:                            

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you to be technical, projects & customer champion. You should be able to speak the customers language as your own thus interact with client management in a business language and discuss the solution with client’s technical team in a technical language.

Common Requirement:

  • Empathy and ability to listen to customer and understand the business criticality of your job for our client
  • Strong work ethic and time management skills
  • Hands - on experience in technical IT infrastructure solution
  • Great communication and phone manners
  • Accountability – ability to take accountability & deliver customer satisfying results

The Project Engineer will work within a team demonstrating their proven technical, project delivery and superior customer service skills.  The role will require working  across ITIL disciplines, Incident / Problem Management, Configuration Management, Change Management, Release Management and Project implementation and stakeholder management.

 

Job tasks and responsibilities

  • Assisting with delivery of IT projects on time, in budget and in scope
  • “Can do” attitude  - The ability to work independently, yet part of a virtual team
  • Technologies you must be proficient in Active Directory, Microsoft Server, Virtualization - HyperV or VMWare, SAN storage, Microsoft Azure, VLAN/WLAN, Microsoft Exchange, Office 365/Hosted Exchange, Backup Software (like Shadow Protect), Networking: routing - switching, Internet troubleshooting, Firewalls: Palo Alto, Ruckus Cisco, Juniper, Watchguard
  • Excellent customer advocacy, organizational & communication skills, both written and verbal skills
  • Timely resolution of service tickets to meet client Service Level Agreements (SLA's)
  • Remote and onsite maintenance and support of clients' network infrastructure
  • Working with other technical team members to resolve issues accurately/promptly
  • Reporting of any unhealthy client service trends to the Service Delivery Manager
  • Being part of the On-Call Roster, to deliver after-hours support response (small number of requests)
  • Conduct F2F site visit pr over the phone and identify & resolve customer IT infrastructure problems single handled

 

Requirements:

 

  • Proven experience in an IT Service Delivery and Project team environment within an MSP company servicing external clients
  • Professional grooming and presentation
  • Australian drivers' license and own vehicle
  • Solutions and improvements focused individual
  • Certifications in one or more (Cisco, Microsoft, VMware, Palo Alto, WatchGuard, Ruckus, Aruba, AWS, Azure)
  • Knowledge of Firewall, IPS, QOS  and/or  VPN technologies
  • Knowledge of ConnectWise (PSA) and Kaseya (RMM) preferably
  • Proven knowledge in new and upcoming technologies

 

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

 

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=153

 

Appetency Recruitment Service @ 03 8560 3750

 

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  • Melbourne-Northern Suburbs - Brunswick

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people who have wide technical skills and can help deliver our high level of customer service. 

Our client has once again secured a spot in the Deloitte 's 100 fastest growing firms Australia 2017.

Core clientele have from 20 to 150 PCs but as demand continues to grow, so too support scope.  The primary purpose is to remove the impediments caused by IT to business growth.

 Key Responsibility & Must haves:

You will pivotal in the implementations and ensuring 100% client satisfaction. You will be the one who will be the face of the organisation, thus you need

  • Great communication skills and phone manner
  • Empathy and ability to listen to customer and understand the business criticality of your job for our client
  • Accountability – ability to take accountability & deliver customer satisfying results

 Primary Role Responsibilities:

  •  “Can do” attitude  - The ability to work independently, yet part of a virtual team
  • Excellent customer advocacy, organizational & communication skills, both written and verbal skills
  • Excellent problem identification and problem-solving skills
  • Responding to and resolving phone and email tickets in a professional, timely manner with an emphasis on high quality customer service (target of 70% first contact resolution).
  • Completing training as agreed with the Service Delivery Manager (minimum expectation of 1 certification per quarter)
  • Performing regular daily tasks including Backup system monitoring duty
  • Deployment of PCs using SOE technology including desktop refresh & rollouts
  • Undertaking Problem Management to investigate the root causes of incidents for the Proactive prevention of problems
  • Working with filed technicians (Service Engineers) on both support and scheduled maintenance tasks
  • Working as a technical resource for IT implementation/upgrade projects under direction of Project Managers
  • Documenting duties as per documentation systems, updating customer details including configuration, contacts and support tickets
  • Escalating service requests that require additional resources to Service Delivery Manager in a timely manner (eg. Priority 1 tickets)
  • Documenting and discussing recommendations with clients and escalating these to the Professional Services department

Requirements:

  • At least  2+  years’ experience in an IT services position
  • Tertiary education, ideally a university bachelors’ degree (in any field) NOT Masters
  • ITIL certification
  • Completed at least 1 MCP Certification
  • A valid driver`s license
  • Technical problem-solving skills & experience (Network, Server, and Desktop)
  • Have worked with helpdesk systems
  • The right to work in Australia.

On Offer:

  • Full-time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

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  • Melbourne-CBD
  • Having strong experience  in troubleshooting
  • Self starter with innovative ideas
  • Strong communication skill

Skill / Experience Requirements:      

  • Ability to troubleshoot difficult production issues quickly.
  • Participate in the DBA team on call rotation.
  • Tune complex SQL proactively & reactively as required. Be able to rewrite SQL queries where necessary.
  • Design, implement, and maintain capacity planning for the database systems
  • Perform Database Upgrades as required.
  • Help design, maintain, improve and implement monitoring tools.
  • Handle your share of DBA tickets, user requests, routine support and maintenance.
  • Ability to work off hours / weekends as required.

Responsibilities:

  • Effective communicator: verbal and written
  • Must be a self-starter with the ability to work well under schedule pressures while balancing priorities.
  • Should be having innovative ideas and come up with solutions based on business need

What is On Offer:

  • Long Term (Permanent)
  • Excellent growth prospects
  • 100K – 120K (Open for negotiation)

How to apply:

                 If you on our website, apply using the link below

If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=157

Appetency Recruitment Services @ 03 8560 3750

 

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  • Melbourne-St Kilda Road
  • Automation and Continuous improvement focus role
  • Fantastic Work Environment
  • Expanding organisation – great career opportunity

 

Our client is a renounced and leading Managed Service Provide with wide variety of clients from Enterprise to SME space in various sectors such as government, private corporations.

 

Role:

 The Operations Engineer resides within the Managed Services Team and will be required to execute daily preventative maintenance activities whilst, responding to incoming events detected by our monitoring tools. The successful candidate will act as an escalation point for the Level 2 service desk and provide strategic direction to management in relation to recurring events and risks within Client environments. There will be a strong focus on service improvement through automation and scripting.

 

The position also involves the following:

  • Executing daily operational activities including infrastructure health checks
  • Executing scheduled maintenance activities
  • In-depth technical analysis of events to identify root cause and prevent repeat service downtime
  • Transitioning new clients and assessing client-specific trends and requirements with the aim to reduce events over time
  • Scheduled Patch and Back Up management
  • Automation and Scripting
  • Responsible for Change Management tasks
  • Developing and compiling operational reports/dashboards
  • Producing procedural documentation
  • Participating in a rotating on call roster (after hours)

 

Key Accountabilities

  • Customer infrastructure (Minimum 99% availability)
  • Patch and Back up management (100% completion)
  • Automation and Scripting (Minimum 3 per quarter)

 

Key Result Area

  • Customer systems are healthy and available

 

Skills

  • Proven skills in Automation and Scripting
  • Proven skills using Monitoring Tools
  • Ability to articulate technical information in a user-friendly manner
  • Excellent prioritisation and time management skills
  • Highly developed analytical and problem solving skills

 

Required Qualifications

  • Microsoft Certified Solutions Expert (MCSE)
  • VMWare Certified Professional
  • Citrix Certified Associate – Virtualisation (CCA-V)
  • Network Certification (CCNA)
  • ITIL Foundation Certificate
  • Tertiary qualifications in an IT or related discipline

 

Experience

  • Minimum 4 years’ experience within a Managed Services environment, supporting multiple Customers
  • Experience troubleshooting various storage and back up technologies
  • Proven experience supporting server and network infrastructure
  • Experience in using an ERP system
  • Kaseya VSA/KNM
  • Sciencelogic

 

 

What is on offer:

  • Base Salary + super + OTE
  • Permanent position
  • Excellent client engagement role
  • Excellent office & culture - where people enjoy their job, and always learn a lot

How to apply:

 

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/17bd202a/information-technology-jobs/infrastructure-operations-manager-devops-noc-st-kilda-road.php

 

Other titles for this role in other organisation might be: Senior System Engineer, IT Consultant, Subject Matter Expert, Cloud Specialist, Infrastructure Specialist, Principal Solutions Expert, Main Engineer, Senior Engineer, IT Manager, Senior System Administrator, Senior Consultant, NOC Engineer, Powershall Expert, Infrastructure automation expert, Infrastructure DevOps Engineer

 

Appetency Recruitment Services @ 03 8560 3750

 

 

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  • Melbourne-South Melbourne
  • Mandatory AirWatch MDM support and maintenance experience
  • Opportunity to step into MDM solution design & architecture
  • Permanent role with the opportunity to grow into Solution Architect role

Our Client:

Our client is Telstra Enterprise partner and we are looking candidate who is expected to act as a technical expert for mobility solutions especially Airwatch for external clients (enterprise level clients) by providing a combination of project and BAU support services. 

Common Requirement:

  • Excellent problem identification and technical problem-solving skills.
  • Strong problem solving and deductive reasoning skills to gain quick resolutions in a professional and timely manner with an emphasis on high-quality customer service often under tight customer deadlines.
  • Strong over the phone support skills and ability to compose, clear and concise technical communications.

Job tasks and responsibilities

  • Candidates should have work experience in supporting Enterprise Mobility Management (EMM) and Mobile Device management (MDM) solutions at large scale Enterprise customers.
  • Have proven expertise in supporting, maintaining and troubleshooting “complex” Air watch or any equivalent MDM systems
  • Experience with Design and implement of simple MDM solutions for the clients will be highly regarded
  • Address client queries over the phone and resolve their mobile devise related issues
  • Work with the Solution Architect to implement the solutions
  • Network Administration Experience: Firewalls ,Network Infrastructure ,VPN ,DNS
  • Work experience as a systems admin and someone with network engineering background who has a better understanding of security fundamentals.
  • Excellent knowledge of ITIL based Service Management workflow applications like Incident, Problem and requirements management.

 

Experience: You MUST have:

  • 2-4 years work Experience as a System Administrator – supporting, maintaining and troubleshooting MDM systems AND Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS etc
  • Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2003, Exchange , Active Directory, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Open Suse), other mail systems, web certifications such as SSL and IIS
  • Strong knowledge of ITIL and Security Administration experience: Authentication, Certificate system, etc
  • Technical Certification in one or more MDM Products (AirWatch, MobileIron,XenMobile, Symantec MDM, Good Tech)
  • Someone who has the ability to mentor, teach and grow a small team from within to support growing customer requirements.
  • Must have great communication and documentation skills.

What is on offer:

  • Permanent position
  • Excellent client engagement role
  • Competitive remuneration
  • Opportunity to grow into the solution architect role
  • Mentoring for MDM (Mobile Device Management) Airwatch Solutions design and implementation by solutions architect

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/aaa7cf83/information-technology-jobs/airwatch-mdm-support-analyst-melbourne.php

 

Other titles for this role in other organisation might be: Service Desk Analyst, Mobility support Specialist, MDM support Analyst, System Administrator, Junior System Engineer

Appetency Recruitment Services @ 03 8560 3750

 

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  • Melbourne-CBD
  • Having strong experience  in Amazon Cloud Services
  • Strong experience in maintaining load balance servers.
  • Strong communication skill

Skill / Experience Requirements:      

  • Performs upgrades to network systems by conferring with vendors; developing, testing, evaluating, and installing enhancements.
  • Enhances network by evaluating network performance issues including availability, utilization, throughput and latency;
  • Planning and executing the installation, configuration, and testing of equipment; defining network policies and procedures; Has very good experience in establishing connections and resolving firewall issues.
  • Has very good experience in maintaining load balance servers
  • Has very good experience in Amazon Cloud Services
  • Has very good experience in performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
  • Has good knowledge in documenting the network architecture

Responsibilities:

  • Effective communicator: verbal and written
  • Must be a self-starter with the ability to work well under schedule pressures while balancing priorities.
  • Should be having innovative ideas and come up with solutions based on business need

What is On Offer:

  • Long Term (Permanent)
  • Excellent growth prospects
  • 100K – 120K (Open for negotiation)

How to apply:

                 If you on our website, apply using the link below

If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=159

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD
  • Having strong experience  in working with insurance transaction monitoring programs
  • Strong Technical Knowledge
  • Strong communication skill

Skill / Experience Requirements:      

  • Worked with stakeholders to gather requirements for change requests, new development and reports
  • Communicate with the customers to understand their environment, challenges, escalation processes and apply that information to derive solutions or suggest change to the existing systems
  • Derived and tracked action items to ensure the project is completed on time and with minimal downtime to the client
  • Has strong knowledge and experience in working with insurance transaction monitoring programs
  • Strong technical knowledge and hands on experience in Java, Angular JS, Wordpress.
  • Supported applications, revising, updating, creating and improving stored procedures, problem solving and providing documentation as required, including root cause analysis

Responsibilities:

  • Effective communicator: verbal and written
  • Must be a self-starter with the ability to work well under schedule pressures while balancing priorities.
  • Should be having innovative ideas and come up with solutions based on business need

What is On Offer:

  • Long Term (Permanent)
  • Excellent growth prospects
  • 100K – 120K (Open for negotiation)

How to apply:

                 If you on our website, apply using the link below

If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=158

Appetency Recruitment Services @ 03 8560 3750

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  • Port Melbourne -CBD
  • Strong responsive Web, Mobile Development & Umbraco CMS framework experience
  • Full exposure with frontend/backend/Middleware applications
  • Multi-million $$ revenue platform

Job description

Work with a well renounced and leading digital technology company in the Gaming industry. Our client is among the leaders in gaming products and services include poker tournaments, trivia nights, footy tipping competitions and sports bar marketing tools.

 Key Responsibility:

You will pivotal in the scaling current systems and products. You will work on modifying the SaaS platform with new features and developing the mobile app version of the platform. You must be technically very strong and hard working to meet the timely delivery of the client requirement platform.

 

 Primary Role Responsibilities:

  • Excellent experience with Entity Framework and in web based projects with C#, ASP.NET, MVC, Web API 2. 
  • Develop and maintain Online registration and tournament software used in the conduct of poker tournaments
  • Ability to build responsive web applications compatible with all devices and browsers
  • Successfully enhance and maintain Poker websites using Umbraco CMS framework
  • Database schema and SQL query design skills
  • Good understanding of Object Oriented design
  • Understanding of Agile and Scrum methodologies
  • Experience with TDD, HDD, and LDD and testing scenarios to deliver
  • Ability to work independently and in team and technically capable to give direction and set framework for ASP .NET practices
  • Capability to work independently technically and within a team

Requirements:

  • Experience in developing Umbraco based websites is a must.
  • Strong background in .Net development in web based projects with C#, ASP.NET, MVC, Web API 2
  • Experience in .NET technical stack  and good knowledge of AngularJS/JQuery/JAVAscripting, Bootstrap, HTML5, CSS, AJAX
  • Strong experience in any of the frameworks - Bootstrap, Foundation, Semantic UI, Materialize CSS etc
  • Solid understanding on Database and with MSSQL Server and ability to write complex SQL query, stored procedure, trigger and function
  • Experience on creating and integrating RESTFul API and webservices
  • Cloud exposure especially ability to administer AWS AWS web servers
  • Mobile App development skills using Ionic/React Native (desired)
  • Technical degree qualification required

On Offer:

  • Competitive Remuneration on a permanent position
  • Melbourne CBD location
  • Un-parallel full rounded work experience and exposure on development of market leading products

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=154

Other titles for this role in other organisation might be: Senior .NET developer, .NET Developer, Full stack Developer, Web Application Developer, Umbraco Developer, .NET Junior Architect

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD

** Exceeding sales targets

**New Business Development into Managed Services especially around mobility

** Account Management and solution selling around IT infrastructure and Telstra services

 

Our Client:

Our client is a Telstra Enterprise partner and we are looking for exceptions candidate, a relationship builder who can capture new clients, build strong client relationships and contribute to the growth of the Managed IT Services business of the organisation. 

The role initially shall be new business development role and moving to a mix of BDM and AM as the clientele grows.

 

Common Requirement:

  • Excellent relationship building capability.
  • Strong work ethic and time management skills
  • Hands - on experience in technical IT infrastructure solution selling.

 

Job tasks and responsibilities

  • Build new client base for the IT managed services practice
  • Accountable for revenue growth and exceeding target expectations
  • Designing and building solutions around IT infrastructure, Cloud infrastructure (Telstra cloud, Azure), Servers, Mobile device management (MDM), mobility and telecommunication set up of the clients
  • Create proposals, pricing, quotes for customer requirements and build sales pipelines
  • Excellent knowledge of ITIL based Service Management workflow applications like Incident, Problem and requirements management.
  • Build strong customer relationships and accountable for customer NPS
  • Responsible to set and manage client expectations

 

Experience: You MUST have:

  • Proven track record of several years work experience in Selling of IT infrastructure solutions
  • Exceeding sales expectation and must have proven track record of 100% accountability
  • Experience Solution Selling around – VMWare, Infrastructure, Cloud and specially Mobile devise management (MDM) systems and Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS etc
  • Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2003, Exchange, O365, Active Directory, AirWatch, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Open Suse), other mail systems, web certifications such as SSL and IIS
  • Previous experience of Telstra business products and process shall be beneficial
  • Candidates with VMWare, Microsoft, ITIL and Telstra certifications shall be given preference
  • Proven experience of creating quotes around IT services – Cloud, Telstra Cloud, Azure, Server utilization, etc

 

On Offer:

  • Full-time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

 

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=139

 


Other titles for this role in other organisation might be: Account Executive, Account Manager, Relationship Manager, Client Success Manager, Business Development Executive, Business Development Manager, IT Infrastructure Specialist, IT Sales Director, Sales Director, Business Development Director, Sales Manager

 
Appetency Recruitment Services @ 0385603750

 

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  • Melbourne-CBD

Role: Application Support Consultant

Location: Melbourne

Permanent role

The Support Consultant is a product technical specialist and assists the customer in overcoming technical challenges in their day-to-day operation of Objective software. The prime focus is remote technical support to ensure that the Objective solution is working as designed in our customer environment. 
 
The Role:
 
You will support the organization by providing hands-on technical support, assistance and training across the business. 

We are looking for candidates who has experience in supporting application servers,Internet Information Services (IIS, formerly Internet Information Server) along with .NET, Microsoft Web Services (Azure)
Responsibilities:

  • Incident Support Services. Provide remote product technical support to customers. Obtain a solid understanding of the customer issue, diagnose, and provide an appropriate solution according to service levels. Follow escalation processes as appropriate. Take into consideration the customer business impacts and Objective's contracted responsibilities when providing recommendations and solutions.
  • Technical Knowledge. Maintain up-to-date and relevant technical knowledge of Objective solutions and the environments in which they run. Ensure testing systems and lab equipment are appropriately setup and administered for effective problem duplication
  • Customer Relationship.  Assume technical support ownership of the designated customer set, and foster a relationship with the key customer technical contacts to broker a positive and effective partnership between the two organisations. Collaborate with the respective Objective Client Executive to ensure consistent communication and management of critical impacts.
  • Customer on-site visits. Perform scheduled Global Support customer onsite visits in accordance with the account plan. Prepare documentation and reporting to support the visit, and ensure that the customer is receiving value from the Objective support offerings
  • Maintain up to date customer information in helpdesk system for all assigned customers.
  • Respond to customer support calls within the SLAs with the highest level of customer service
  • Use product knowledge to troubleshoot customer incidents
  • Provide level 1 and level 2 support to the customer

Skills and Experience Required:

  • 3+ years’ experience in general IT and desktop support and application support.
  • MS Office (Access, Excel, Advanced MS Word, Outlook)
  • Operating System: Exposure to general use and administration of Microsoft operating systems (Windows Server 2003/2008, Windows XP/Vista/7). Exposure to Unix (Solaris) is also beneficial.
  • Database: Knowledge and experience with Relational Database Management Systems such as Oracle or SQL Server. Knowledge of SQL.
  • Reporting using Clickview, Business Objects and Microsoft reporting services
  • Excellent communication skills 

 

 

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  • East Melbourne-CBD
  • Permanent Developer Role & Mandatory JAVA, Postgres experience
  • Mandatory Experience as developer in payments or AI/machine learning
  • Agile development environment experience

Our client is an ASX listed company and a leading name in the payments industry.

How to apply:

  • If you on Appetency Recruitment Services (ARS) website, apply using the Apply button
  • If you are NOT on ARS website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=131

What will you do?

  • Extensive experience of working in Agile environment
  • Build, test and implement code
  • Conduct unit testing and ensure accurate implementation of requirements
  • Work Linus/Unix based DevOps environment
  • Maintain and manipulate database – Postgres and MongoDB

 

Skill / Experience Requirements:

  • At least 6 + years experience in JAVA – full stack and back-end development (hiring at all experience range)
  • Good experience in payments or core financial products
  • Experience in design, development, and support for a complex payment software
  • Java developers with payment/banking experience, or, with serious real time data processing or, AI/ANN/Machine Learning Skills
  •  Database administrator capabilities – Postgres (mandatory), MongoDB (preferred)
  • Experience in system admin in Linux/Unix and cloud environment
  • Good understanding of SDLC cycle

 

What is on offer:

  • Permanent Role
  • Good remuneration + Other Benefits
  • Renowned brand In the payment solutions industry

 

Other titles for this role in other organisation might be: JAVA developer, Postgres Developer, Full Stack Developer, Database Developer, JAVA developer with database and system admin capability

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne - Western Suburbs-CBD
  • Experienced New Business Development – Digital Sales  
  • Permanent Role – Great salary + commissions
  • Excellent people, communication, sales and client skills

 

Our Client is Digital Company with an impressive client list and some really impressive past projects.

Skill / Experience Requirements:

  • New Business Development – someone who can have a monthly sales revenue 0f $30K to $50K to $100K per month (DO NOT APPLY IF YOU ARE NOT HITTING THESE FIGURES)
  • A peoples person – likeable personality –
  • Ability to build repo with client & very sales and client focussed
  • Good knowledge of Website development, App Development, SEO, SMO, PPC and various technologies in Website/App development
  • Ability to solution sell – website, App development, SEO, SMO, PPC, custom software development

 

What will you do?

  • Target SME and corporate clients for Digital projects
  • Build your leads, nurture to prospects and convert to client
  • Clock $30K to $100K revenue per month – consistently
  • Build repo with team & client

What is on offer:

  • Permanent role + Competitive Remuneration based on Target hit
  • Salary not a concern for someone with proven track record in Digital Sales

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=125

 

Other titles for this role in other organisation might be: Sales Executive, Sales Manager, Digital Sales Manager, Digital Sales Executive, Business Development Manager, Client Success Manager, Account Manager, Account Executive

Appetency Recruitment Services @ 03 8560 3750

 

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  • Melbourne-CBD

Duration: Contract - 3-4 Months Rolling

Location: Melbourne

Level of Experience – 7+ years

Primary Skill Set :

  • Very Strong experience / Proficient in BizTalk, Azure, .Net and other integration tools
  • Good understanding of Azure Infrastructure services and their limitations
  • Experience in configuring & monitoring different attributes and handling scale up and scale down scenarios for the application in Azure
  • Application monitoring through operations insight, application insight
  • Provide best practices around provisioning production and non-production environments on Azure to optimize the usage
  • Have good understanding in implementation of advanced security, authentication and single sign on across cloud and on premise
  • Strong understanding of the advantages and limitations of Azure Active Directory
  • Strong experience in Azure platform Services, understanding of their capabilities and limitations and being able to architect and deliver solutions leveraging various platform services
  • Have experience in implementing enterprise application using platform services like azure websites, Azure SQL, Azure Service Bus, notification hubs, event hubs, stream analytics, Document Db, application insights etc.,
  • Strong expertise in building cloud native enterprise scale applications and moving applications from on-premises to cloud environments
  • Strong understanding of the cloud architecture patterns and solution design principles
  • Proficient in MS CRM 2013/2015 and 365

 

Roles and Responsibilities :

  • Design and implement various strategies for all Service Oriented Architecture.
  • Ensure improvement of all architectural processes within time frame and provide training to all development teams to maintain project deliverables and reduce costs.
  • Maintain an efficient technical environment for all client services and document all architectural plans and provide support to all business and assemble all system components.
  • Assist in finalization of all systems and provide support to various stakeholders.
  • Analyze all requirements and maintain all architecture business systems and documents.
  • Design various integration programs and prepare required documents for same and execute various integration platforms.
  • Maintain oversight for all third party processes.
  • Assist customer in all integration processes and design various architecture programs for all application layer.

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  • Melbourne-CBD
  • Strong and extensive experience in Advertising sales in Print and Publishing.
  • Niche publication experience
  • Minimum 5+ years of experience
  • Permanent Role – Immediate Interview

Skill / Experience Requirements: 

  • Advertising sales experience 
  • Strong work ethic.
  • Confidence and positive attitude.
  • Proven ability to achieve targets.
  • Ability to close sales.
  • Self motivated and driven.
  • Excellent verbal & written skills.
  • Motivation to generate & develop own leads and client base.
  • Strong Negotiation Skills. 

What is On Offer:

  • Excellent growth prospects
  •  Fantastic work/life balance.
  • Permanent Role
  • Competitive remuneration structure.
  • Immediate start

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=117

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD
  • At least 5+ years IBM MDM development experience  
  • 6 months rolling contract with challenging work & great rates
  • Must have PIM expsoure

Our client is a leading NYSE listed IT Consulting organisation providing IT consulting and solution for large enterprise ASX / NYSE listed and mid market organisations. With a multi-million $ turnover and great work culture, it is an ideal place to propel your career.

Candidates with our client get opportunity to work in complex and challenging work profiles assisting some of the largest and well know companies in Australia.

 

What will you do?

  • Capability uplift for IBM’s Master Data Management tool (MDMCE v11.5) in its Knowledge division, specifically
  • Providing ongoing MDMCE Production Operation and Support, including software life-cycle management
  • Identify root cause, troubleshoot, and resolve issues relating to MDMCE (“PIM”) quickly and effectively, including defect resolution & assist with supporting the product AWS environment
  • Collaborate with IBM Escalate to and act as the technical conduit between our client
  • Work with other application support team members and plan, coordinate and automated release-management process for code changes
  • Maintaining configuration properties or log files and configuration and change control for underlying data models
  • Creating new workflows and modifying existing ones as required
  • Defining scripts to include in data loading, configuration automation or environment building as required
  • Ensuring alerts are appropriately created and managed by support teams
  • Work in collaboration with infrastructure teams including DBAs to manage the database and system, logs, and system performance
  • Work in collaboration with other technical and product teams who support interfaces between MDMCE and other systems

 

Skill / Experience Requirements:

  • Experience working with IBM’s (PIM) Product Information Management Collaboration suit (MDMCEv11.5)
  • Preferrably 3-5 years experience configuring and supporting IBM WebSphere Application Server Network Deploy (WASNDv8.5)
  • Knowledge of Atlasian development and team tools is essential
  • Experience in Agile methodology and AWS deployment environment
  • Excellent planning and collaboration skills and communication skills as will be required to contribute in recommendations, process improvement, release management and deployment, proposals, extensive client communication etc
  • Excellent organizational and time management skills
  • Demonstrating flexibility and adaptability to a changing process and work environment
  • Ability to contribute to the overall release management and development process improvement – through automation techniques and tools.

What is on offer:

  • 6 months rolling contract
  • Great Rates
  • Work with leading consulting organisation

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link:

Other titles for this role in other organisation might be: MDM Developer, IBM MDM Implementation Consultant, MDM PIM Consultant

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne & Sydney-CBD
  • At least 5+ years Oracle CRM On Demand Implementation experience
  • 2 positions Melbourne & 2 positions Sydney
  • 6 months rolling contract with challenging work & great rates
  • Excellent communication and organization skills.

Our client is a leading NYSE listed IT Consulting organisation providing IT consulting and solution for large enterprise ASX / NYSE listed organisations.

Candidates with our client get opportunity to work in complex and challenging work profiles assisting some of the largest and well know companies in Australia.

 

What will you do?

• You shall be providing technical leadership in Oracle CRM On Demand further customisation and integration with other systems

Skill / Experience Requirements:

  • Should have a very good understanding of CRM OD Integration, as the projects in pipeline are based on Integration.
  • Good Knowledge of Data Import and export tools.
  • Good Knowledge of CRMOD Configuration (Field Validations, Workflows etc.)
  • Good Knowledge of CRMOD Reporting.
  • Good Knowledge of Roles, Access Profiles.

.

What is on offer:

  • 6 months rolling contract
  • Great Rates
  • Work with leading consulting organisation

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link:

 

Other titles for this role in other organisation might be: Oracle CRM OD Developer, Oracle CRM On Demand Implementation Consultant, Oracle On Demand Consultant

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD

•  Min 2-4 years commercial Ruby on Rails software development experience

•  Product development / enhancement with an ASX listed company

•  Permanent position

 

 

Requirements

 We’re looking for:

•      Min 2-4 years Professional software development 

•      Tertiary qualifications in Computer Science, Software Engineering or similar (desirable, but not mandatory)

•      Solid experience in RSpec, Ruby on Rails and PostgreSQL

•      Experience in Redux and React will be huge bonus (optional)

•      Experience using Git and GitHub (or similar)

•      Previous experience in HTML, CSS and JavaScript

•      Experience working on AWS tools and deploying applications on cloud environment such as AWS tools and technologies

What is On Offer:

  • Permanent position – immediate start 
  • Competitive Salary – call to discuss

Location: Melboune 

ARS – Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD
  • Exceptional knowledge of NET, C#, ASP.NET MVC, etc
  • Excellent communication and organization skills.
  • 8-12 Years of total experience

Our client is renounced CMMI Level 5 IT consulting company with client all across the globe. Our client is looking for exceptional .Net Architect who have experience in designing software systems with various Microsoft technologies and ensure compliance to all architecture requirements.

What will you do?

  • Design software systems with various Microsoft technologies and ensure compliance to all architecture requirements.
  • Work with other team members, Architects and Development Leads to create technical solutions and specifications where appropriate to define how requirements will be satisfied utilizing industry best practice tools and approaches.
  • Develop solutions for various components inline to the designed architecture.
  • Participate in architectural meetings and analyze all technical requirements.
  • Review infrastructure for any issues and recommend solutions.
  • Monitor any existing applications architecture and suggest the improvements.
  • Able to provide appropriate documents that help team members to follow the architecture guidelines.
  • Good knowledge on Test Driven Development, Unit/Integration Testing & Continuous Integration.
  • Contribute to the ongoing support of product releases in production.
  • Define, maintain and adhere to planning, development and testing processes and policies in line with agile development. Should have experience working on Agile methodologies.
  • Drive the practice of leading edge techniques such as Lean, Agile, Automated testing, DevOps and cloud based hosting.
  • Strong analytical and logical skills to provide instantaneous and workable solutions to business problem.

Skill / Experience Requirements:

  • NET, C#, ASP.NET MVC,
  • Restful Services, Web API,
  • Windows Forms (good to have WPF),
  • SQL Server, Unit Testing framework,
  •  Microsoft Azure or AWS,
  • Knowledge on prominent design patters.
  • Also, should have worked on any of front end technologies – AngularJS / Knockout JS, etc.

What is on offer:

  • Permanent/Long term contract
  • Excellent growth prospects
  • Competitive remuneration

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=109

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD
  • Certified Scrum Master
  • Exceptional knowledge of Agile approaches: Scrum, Kanban, etc
  • Excellent communication and organization skills.
  • 7-12 Years of total experience

Our client is renounced CMMI Level 5 IT consulting company with client all across the globe. Our client is looking for exceptional Scrum Master for a software development team that will diligently apply Scrum principles, practices, and theory

What will you do?

  • Guiding the team and organization on how to use Agile/Scrum practices
  • Guiding the team on how to get the most of our self-organization
  • Guiding the team on self-organizing to fill in any gaps
  • Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
  • Facilitating getting the work done without coercion, assigning, or dictating the work.
  • Facilitating discussion, decision making, and conflict resolution
  • Assisting with internal and external communication, improving transparency, and radiating information
  • Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
  • Providing all support to the team using a servant leadership style whenever possible, and leading by example

Skill / Experience Requirements:

  • First level Scrum Master certification (CSM, PSM I)
  • Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Knowledge of numerous well documented patterns and techniques (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
  • Knowledge of Agile approaches: Scrum, Kanban, etc
  • Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Automated Testing, etc.
  • Excellent communication and mentoring skills

What is on offer:

  • Permanent/Long term contract
  • Excellent growth prospects
  • Competitive remuneration

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=108

Appetency Recruitment Services @ 03 8560 3750

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  • Sydney-CBD
  • Exposure ERP implementation experience
  • Permanent Role – Immediate Interview
  • Excellent process mapping and communication skills

Our Client is a ASX listed and multi-award winning ERP consulting and implementation experts. It is a fast growing organisation with an amazing team work and ownership and getting things done culture.

You will participate in problem definition and implementation of ERP/NetSuit Solution in leading mid-large tier company.

What will you do?

  • NetSuite or ERP Implementation
  • Exceptional stakeholder management experience – including at-least 3-5 end-to-end NetSuite hands-on implement experience
  • Experience in implementing/configuring NetSuite or any other ERP services – incorporating  client processes and requirements
  • Expertise in configuration of Cloud-Based solutions
  • Involved in trouble shooting client support activities, including liaising directly with the clients.
  • Draft technical requirement, Ability to translate functional requirements and business rules into technology solutions and scope the work based on client's requirements – by translating functional requirements into conceptual and detailed implementation documents

Skill / Experience Requirements:

  • Must have At-least 1 full cycle NetSuite or ERP implementation experience or exposure in ERP implementations
  • Sound knowledge of ERP and principles
  • Exceptional communication and customer engagement skills
  • Educational Qualifications: Engineering Bachelors or master’s degree level or equivalent
  • Any ERP implementation certifications shall be preferred
  • MUST BE proactive and ability to take ownership of tasks

What is on offer:

  • Permanent consulting role
  • Competitive remuneration
  • Exceptional growth and high exposure environment

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=103

 

Other titles for this role in other organisation might be: ERP Consultant, Associate Consultant, Associate Implementation Consultant, Associate NetSuite Consultant, Associate SAP Consultant, Associate Dynamic Consultant, Associate JD Edward Consultant, Sage Consultant

Appetency Recruitment Services @ 03 8560 3750

 

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  • Melbourne-CBD
  • Telstra Business sales experience – At-least 2 years PABX sales experience mandatory
  • Permanent Role – Immediate joining
  • Excellent written and communication skills

Telstra Business Dealer – on lines of Telstra Business Center are seeking for an experienced person to join an experienced sales team.

 

What will you do?

  • Solution Selling to Telstra / Non Telstra customers
  • Assess their bills and give them a solution to clients problems and optimise billing
  • Face-2 –face sales and account management

Skill / Experience Requirements:

  • MANDATORY experience in selling Telstra business products such TBS, Phone Systems / PABX, BizEssentials, Voice Plans
  • Good understanding of phone systems and Telstra products and provisioning
  • MUST have experience in selling DOT, BizEssentials. Business Mobility, NBN products
  • Must have At-least 2 years TELSTRA B2B sales experience
  • Telstra experience in analysing Telstra business billing & understanding on Telstra provision so that you can instruct provision team for any special requirements
  • Good problem solving skills
  • Strong customer engagement skills with at-least 4+  years of experience
  • Proven ability to work through customer inquiries and resolve problems professionally
  • Must speak English clearly – Must have good written and verbal communication skills
  • Must be able to work in a small team environment and be up for the challenge of working for a diverse organisation

What is on offer:

  • Base Salary + Un-capped commissions
  • Great earning potential - 40% commissions on top target
  • Permanent position
  • Excellent client engagement role

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=21

 

Other titles for this role in other organisation might be: Telstra B2B Sales Consultant, Telstra Account Executive, Telecom Sales Consultant, Solutions Sales Consultant, Business Expert, Business Sales Consultant, Telstra Business Center Sales Consultant, Telstra Business Center Account Executive

Appetency Recruitment Services @ 03 8560 3750

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  • Fitzroy North-Fitzroy North

 At-least 4-5 years Project management experience
 Permanent Role – great team
 Excellent written and communication skills


Our Client is a well know Digital Company in Melbourne. They specialise in making robust digital
solutions / Web Design solutions for the clients.
What will you do?
You be managing the delivery of projects for multiple clients ensuring 100% client satisfaction and
ensuring on time, in budget delivery of the projects.
 Manage multiple project deliveries
 Ensure timely, within budget and on quality delivery to the clients
 Demonstrate the ability to be customer focused, solutions orientated and the ability to follow up on outstanding
things
 Ability to provide exceptional customer service over the phone (70%) or on premise (30%)
 Work with client in capturing new requirements and working with team to ensure the requirements are
implemented correctly
 Work on Web development technologies such CMS, Wordpress, Joomla, Business Catalyst, SQL
 Technical savvy so to understand web technologies and project delivery but does not have to technical guru
 Good understanding of Web projects delivery methodology
Skill / Experience Requirements:
 Must have At-least 4 years’ experience in managing digital projects
 Strong customer engagement skills with at-least 4+ years of experience
 Proven ability to manage and deliver multiple projects at the same time
 Must speak English clearly – Must have good written and verbal communication skills
 Must be able to work in a small team environment and manage team
 Experience of working on digital projects and technologies
 Experience of projects in Adobe Business Catalyst and/or Adobe Business Catalyst certifications will be preferred
 Experience working on project management tools such MS Project + certification preferred
What is on offer:
 Permanent leadership position
 Excellent client engagement role
 Competitive remuneration
How to apply:
 If you on our website, apply below.

https://www.appetencyrecruitment.com.au/companydescription.php?tid=105

 If you are NOT on our website, please apply on the link:
Candidate Profile
www.appetencyrecruitment.com.au Page 2
Other titles for this role in other organisation might be: Project Manager, Project Lead, Digital
Delivery Manager, Digital Lead, Client Engagement Manager, Digital Transformation Manager, Web
Design Lead

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  • Melbourne-CBD
  • Extensive experience in .NET/Microsoft stack/AWS technologies
  • Exceptional technical skills
  • Excellent communication and organization skills.
  • Must be among the top 3% people in technical ability

Our client is a leader in enterprise grade cloud solution provider for education sector. It is small but high performance team with a great sense of team work and ownership.

We are looking for someone with exceptional technical ability who does not only have the ability to code but ability to understand the bigger picture, client’s root cause problems and design / modify the cloud product to suit the client requirements and then implement those requirements


What will you do?

  • Will work as Product Owner / Product Module Owner / Senior .NET Developer with technical and functional abilities similar to a Technical Architect
  • Ability to understand client’s functional and cross-functional teams requirements to architect, design, develop, test, and release features.
  • Providing solution architecture for the business problem, platform integration with third party services, designing and developing complex features using .NET / Microsoft Suit / AWS technologies.
  • Hands-on Technical Architect / Lead Developer for leading a large enterprise platform development.
  • Expert in solution architecture, database architecture and design and programming - will have exceptional problem solving skills and deep programming experience in Microsoft stack & Webservices
  • Creates solution architecture, makes technology choices, decide on technical feasibility, performs user story sizing estimation and implement the solution technically
  • Identifies and tracks service dependencies and work with other product / module owners to ensure functional integrity with other modules and 3rd party integrations such as office and messaging APIs
  • Create, drive and complete POCs (Proof of Concepts) to test new ideas and apply emerging technologies
  • Owns development of a few features of the product

Skill / Experience Requirements:

  • 10-14+ years of programming experience in .NET / Microsoft stack / Cloud / AWS technologies
  • Hands on, solid engineering background and programming experience, very strong in design and database knowledge
  • Experience in architecture, design, implement, and maintain service oriented applications, web sites, and Internet-based applications
  • Fluent and current on architecture trends with an eye on market/technical conditions and future direction
  • Experience in software estimation
  • Passion for engineering and solving very complex engineering problems
  • Innovation mindset and continuous learning abilities is a must have
  • Business acumen to determine feasibility of customer requests and balance business decisions with technical solution
  • Customer oriented - meets individual commitments, works with the team to achieve team commitments, responds to requests in a timely manner, willing to help
  • Strong verbal and written communication skills to both technical and non-technical audiences
  • Experience with agile methodologies

 

  • Education: MUST have Masters qualifications
  • Certification: .NET, Microsoft stack, AWS certifications will be given preference
  • Exposure of working on enterprise grade Financial modules or Reporting modules shall be given preference
  • Knowledge in AUS education sector and previous experience of working on enterprise grade cloud solutions shall be given preference

What is on offer:

  • Permanent role with exceptional renumeration
  • Excellent exposure prospects

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link:

Appetency Recruitment Services @ 03 8560 3750

 

 

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  • Melbourne-CBD
  • At-least 3-5 full cycle ERP implementation experience 
  • Permanent Role – Immediate Interview
  • Excellent process mapping and communication skills

Our Client is a ASX listed and multi-award winning ERP consulting and implementation experts. It is a fast growing organisation with an amazing team work and ownership and getting things done culture.

You will be the owner of the implementations. You will manage & participate in problem definition, solution refinement and leading implementation of ERP/NetSuit Solution in leading mid-large tier company.

What will you do?

  • Champaign NetSuite Implementation
  • Exceptional stakeholder management experience – including at-least 3-5 end-to-end NetSuite hands-on implement experience
  • Experience in implementing/configuring NetSuite services – incorporating  client processes and requirements
  • Refine Design, develop and deploy high – quality solutions and data architecture as per client requirements
  • Lead and train junior consultant throughout the client implementations
  • Expertise in configuration of Cloud-Based solutions (including 3rd AppExchange applications).
  • Involved in trouble shooting client support activities, including liaising directly with the clients.
  • Draft technical requirement, Ability to translate functional requirements and business rules into technology solutions and scope the work based on client's requirements – by translating functional requirements into conceptual and detailed implementation documents
  • Project manage the entire implementation

Skill / Experience Requirements:

  • Must have At-least 3-5 full cycle NetSuite implementation experience
  • Strong customer engagement skills with at-least 4+  years of experience in Business Consulting, ERP Implementation
  • Sound knowledge of NetSuite and principles
  • Exceptional communication and customer engagement skills
  • Educational Qualifications: Engineering Bachelors or master’s degree level or equivalent
  • Ability to manage large 100K + budget implementation
  • NetSuite certifications shall be preferred

What is on offer:

  • Permanent lead consultant role
  • Excellent client facing engagement role
  • Competitive remuneration
  • Leadership and growth and high exposure environment

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=102

 

Other titles for this role in other organisation might be: ERP Consultant, Senior Consultant, Implementation Consultant, NetSuite Consultant, Management Consultant,

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD

Job description - Always looking for Best Talent

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people who have wide technical skills and can help deliver our high level of customer service. 

Core clientele have from 20 to 150 PCs but as demand continues to grow, so too support scope.  The primary purpose is to remove the impediments caused by IT to business growth.

 Key Responsibility & Must haves:

You will pivotal in the implementations and ensuring 100% client satisfaction. You will be the one who will be the face of the organisation, thus you need

  • Great communication skills and phone manner
  • Empathy and ability to listen to customer and understand the business criticality of your job for our client
  • Accountability – ability to take accountability & deliver customer satisfying results

 Primary Role Responsibilities:

  •  “Can do” attitude  - The ability to work independently, yet part of a virtual team
  • Excellent customer advocacy, organizational & communication skills, both written and verbal skills
  • Excellent problem identification and problem solving skills
  • Responding to and resolving phone and email tickets in a professional, timely manner with an emphasis on high quality customer service (target of 70% first contact resolution).
  • Being part of the On-Call Roster, to deliver after-hours support response, approx 5 x 2 weeks per annum
  • Conduct F2F site visit and identify & resolve customer IT infrastructure problems single handled
  • Ability to build server from scratch & resolve multiple site connectivity / server login / VPN connectivity / network / router / desktop / etc issues   
  • Completing training as agreed with the Service Delivery Manager (minimum expectation of 1 certification per quarter)
  • Performing regular daily tasks including Backup system monitoring duty
  • Deployment of PCs using SOE technology including desktop refresh & rollouts
  • Undertaking Problem Management to investigate the root causes of incidents for the Proactive prevention of problems
  • Working with filed technicians (Service Engineers) on both support and scheduled maintenance tasks
  • Working as a technical resource for IT implementation / upgrade projects under direction of Project Managers
  • Documenting duties as per documentation systems, updating customer details including configuration, contacts and support tickets
  • Escalating service requests that require additional resources to Service Delivery Manager in a timely manner (eg. Priority 1 tickets)
  • Documenting and discussing recommendations with clients and escalating these to the Professional Services department

Requirements:

  • At-least 5+ years’ experience in an IT services position
  • Tertiary education, ideally a university bachelors’ degree (in any field)
  • ITIL certification
  • Completed MCSE Certification
  • A valid driver's license and own vehicle to travel to clients’ sites
  • Proven ability to build strong relationships with clients
  • Technical problem solving skills & experience (Network, Server and Desktop)
  • Have worked with helpdesk systems
  • The right to work in Australia.

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=80

Appetency Recruitment Service @ 03 8560 3750

 

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  • Melbourne-CBD
  • At-least 2 full cycle experience in Salesforce implementation
  • Added advantage if Salesforce marketing cloud implementation
  • Excellent process mapping and communication skills

Our Client is a NYSE listed global leader in consulting, and technology outsourcing solutions with presence in across the globe and a well-known multi-billion $ company.

You will participate in problem definition, solution design and the SME for Salesforce.com based solution from technical perspective, development, deployment and maintenance.

What will you do?

  • Champion of Agile practise
  • Perform Requirement Analysis, Technical Design and lead/participate in developing requirement specifications such as user stories.
  • Draft technical solution architecture based on client's requirements – by translating functional requirements into conceptual and detailed design documents
  • Ability to continuous adoption of new and relevant technologies and to demonstrate sound rationale by helping in client’s decision making
  • Design, develop and maintain complex VisualForce and Apex applications.
  • Pre-sales: Assist in proposal making, project effort estimates and review from a technical perspective
  • Lead: Guide team development activities including coding and configuration
  • Expertise in configuration of Cloud-Based solutions (including 3rd AppExchange applications).
  • Involved in trouble shooting client support activities, including liaising directly with the clients.
  • Lead: Ensure timely SFDC release and the features and planning and implementing features to 100% client satisfaction

Skill / Experience Requirements:

  • Must have At-least 2 full cycle Salesforce implementation experience
  • Consulting experience in Strategic Buy VS Build decision making & capability and knowledge of different CRMs in market
  • Strong customer engagement skills with at-least 4+  years of experience in Business Process Consulting, solution definition and ability to articulate SFDC and USPs to customers
  • Sound knowledge of detailed CRM Processes
  • Strong knowledge of Salesforce product portfolio / eco systems
  • Thorough understanding on standard Salesforce objects & Data & Security Model
  • Strong Knowledge of Salesforce Sales Cloud and/or Service Cloud and/or Marketing Cloud and/or Force.Com platform capabilities
  • Experience in implementing projects in Agile model
  • Experience with Customer Support, Social media and Mobile technologies
  • Ability to able translate functional requirements and business rules into technology solutions and scope the work.
  • Ability to provide solution alternatives and articulate the pros and cons of the choices
  • Educational Qualifications: Engineering Bachelors or master’s degree level or equivalent

What is on offer:

  • Permanent lead consultant role
  • Excellent client facing engagement role
  • Competitive remuneration

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=95

 

Other titles for this role in other organisation might be: Salesforce Analyst, Process Analyst, Salesforce Implementation Consultant, Salesforce marketing cloud implementation Consultant, Salesforce Marketing Cloud Lead, Lead Consultant, Senior Salesforce Consultant, Salesforce Architect

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD
  • Experience in volume and value channel business
  • Excellent relationship building skills and ability to build channels
  • Opportunity to work with market leader NASDAQ listed company

Position description

Our client is one of the world’s leading and NASDAQ listed security and surveillance solutions company. It is a trend setter in Network security and surveillance industry. Take the opportunity to join a worldwide team of over 2000 smart and talented people.

You will be reporting directly to the Country Manager and will be responsible for building sales and channel throughout ANZ & SEA.

Requirements:

As a distribution sales manager you will be accountable for the following

  • Revenue & Growth - Accountable for revenue and growth of the company in the region
  • Drive Channel partner and Authorized Dealer program - Full responsibility to lead and drive local distribution sales and channel partner program with the objective to capture best partners in the market and to maximize growth potential in the market through building strong channel infrastructure
  • Leadership & Coaching - Developing and empowering the channel partners by continuous training, coaching, educating, setting targets and continuously evaluating their performance
  • Process improvement - Implement and improve the region’s sales processes, tools and guidelines by working closely with your colleagues 
  • Strategy – Prepare and execute company’s regional strategy, business and marketing plan  

Other Requirements

  • MUST have right to work in AUS
  • Education: University degree with 10 years relevant experience and at-least 5 years in multi-national 
  • At-least 10 years in channel development and sales in relevant IT sector – video related field
  • At-least 5 years leadership experience
  • Good network and understanding of the video security market situation and competitors and of channel management in O.A or IT distribution channels
  • Willingness to occasionally travel internationally

What is On Offer:

  • Permanent position with a multi-national – immediate start 
  • Leadership experience
  • Salary – to be discussed later

ARS – Appetency Recruitment Services @ 03 8560 3750

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  • Cremorne-Cremorne

Junior RPA Consultant

Melbourne and Sydney, Australia

Job description

We are looking for Junior RPA Consultant, who are actively involved in the assessment, design, development and deployment of Robotics Process Automation solutions to improve the operational performance.

Successful candidates should be motivated, self-reliant, ambitious, able to solve problems, have a passion for quickly making improvements, enjoy working with people and have no fear of being challenged professionally.

SPECIFIC ACCOUNTABILITIES

  • Facilitating workshops
  • Analysing client processes
  • Implementing robotic process automation solutions’
  • Conducting client meetings/presentations
  • Working side-by-side with clients to implement operations improvement programs
  • Identifying, tracking and monitoring project deliverables to ensure successful project completion

 

YOUR EDUCATION AND PROFESSIONAL EXPERIENCE

  • Undergraduate degree in business, IT, engineering, mathematics or other relevant discipline is required
  • 1-2 years of industry experience in problem solving
  • Consulting experience and/or business analysis and improvement experience is preferred

 

YOUR PASSIONS

  • Improving business performance through process and technology transformation
  • Building effective relationships with clients, including front-line team managers and supervisors
  • Managing projects from inception to completion
  • Seeking new challenges and opportunities
  • Contributing to the development of a leading global business improvement consultancy

 

YOUR COMPETENCIES

  • Being a highly skilled problem-solver
  • Strong communication skills – both oral and written
  • Exceptional time management skills
  • Ability to work both independently and within a team
  • Capacity to think on your feet and embrace new challenges as they arise
  • Strong commitment to professional and client service excellence
  • Excellent grasp of Microsoft Excel, Word and Powerpoint

 

OTHER REQUIREMENTS

  • Australian resident
  • Preparedness to travel both within Australia and overseas.
  • Eligibility to pass background checks that may be required for key clients.

 

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  • Melbourne-CBD
  • Permanent Unparalleled opportunity - core Wealth processing platform
  • Scrum Master
  • Exceptional Agile BA skills
  • Permanent role

Job description

We're seeking exceptional Business Analyst – Wealth Management to our client’s development centre in Melbourne. Our client is a top Tier IT consulting firms and you will be working on the core platforms that manages entire financial products portfolio for the Wealth management subsidiary of one of the 4 largest banks in Australia.

You will be working with an MNC with 20,000+ worldwide strength and within highly collaborative Agile environment.

You will be key in capturing and translating complex, high performance, robust, multithreaded trading business requirements into understandable technical requirements for remaining team.

Requirements:

Business Analyst with strong Agile and financial services experience to join their team

  • Proven experience as a Business Analyst working within large corporate environments
  • Working in 2 week sprint cycles, defining user stories, estimating points etc
  • Exceptional technical requirements gathering and documentation skills
  • Good experience working within Agile/scrum environments
  • Ensure stories are tested , delivered and showcased to the users, while assisting and coaching others in the team as required in agile processes and practice
  • Excellent experience working within financial services (wealth management or Super) or other complex financial businesses
  • Excellent analysis and problem solving skills
  • Exceptional Communication and stakeholder management skills
  • Strong with Agile BA / BA tools – user stories, agile concepts, requirements tracking, UMLs, estimations, MS Visio, Process mapping

Other Requirements

  • MUST have right to work in AUS
  • Education: Technical degree qualification required  + masters preferred
  • Scrum master certification preferred
  • Min 8 years’ LOCAL experience as an Agile BA
  • Ideally Wealth Management or Superannuation environment experience will be given preference or exposure in other financial sectors Asset management or Funds Management
  • Very positive: if worked on core financial or wealth management processing / management platforms (if yes please specifically highlight in CV & call us NOW)

 

On Offer:

  • Permanent position – Salary - $ 100,000 - $ 120,000
  • Un-parallel full rounded exposure in core financial systems
  • Immediate interview and ASAP joining

 

ARS – Appetency Recruitment Services @ 03 8560 3750

 

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  • Melbourne-CBD
  • High performance wealth management/super management systems with over ‘0,000 transactions per second!
  • Unparalleled opportunity to work on core applications in wealth management
  • Wealth Management End Client
  • MUST have Agile environment experience + core technology C++ experience / C# good

Job description

We're seeking exceptional C++ Software Engineers to our client’s development centre in Melbourne. Our client is a top Tier IT consulting firms and you will be working on the core platforms that manages entire financial products portfolio for the Wealth management subsidiary of one of the 4 largest banks in Australia.

You will be working with an MNC with 20,000+ worldwide strength and within highly collaborative Agile environment.

You will have key role in building complex, high performance, multithreaded trading applications used by leading financial institutions.

Requirements:

  • Develop world-leading products for financial markets and wealth management domains.
  • Perform software engineering tasks to ensure the highest levels of product quality are met
  • Strong design, development, communication and collaboration skills gained in developing software product solutions
  • Strong knowledge in C++, n-tier architecture and SQL
  • Solid C++ experience in Business application development experience NOT just embedded development experience
  • Strong Agile software development framework experience
  • JAVA Scripting, C# and AngularJS skillset
  • Agile Development and Testing experience

Other Requirements

  • MUST have right to work in AUS
  • Education: Technical degree qualification required  
  • Scrum certification will be positively looked at
  • 6 -8 years’ experience in C++ and Agile; at-least 2-4 years local experience
  • MANDATORY Agile real projects experience
  • Ideally Wealth Management or Superannuation environment experience but exposure in Asset management or Funds Management or other financial sector shall be good
  • Very positive: Exposure of development in core financial or wealth management processing / management platforms (if yes please specifically highlight in CV & call us NOW)
  • Ideal Candidate: Who has worked in embedded development for 2-3 years and business application development / business system application development for 3-4 years

 

On Offer:

  • Permanent position – Salary - $ 80,000 - $ 100,000
  • Un-parallel full rounded work experience and exposure on development
  • Immediate interview and ASAP joining

ARS – Appetency Recruitment Services @ 03 8560 3750

 

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  • Melbourne-CBD

 

Job Description 

To be successful in this landing this awesome role it is imperative that you have had proven experience selling Enterprise Software Solutions 

 

Role and Responsibility

Your role will be to identify, develop and close new business opportunities within the Enterprise Software space

You will also manage and grow each account by offering effective customer service and product demonstrations.

  • Understand client requirements and create need for the HR Solutions
  • "Smash" Monthly and Quarterly sales targets
  • Generate, Explore and develop new business sales
  • Maintain a solid opportunity pipeline
  • Meeting clients face to face and conduct product demonstrations
  • Experience Writing comprehensive tender responses, including coordinating bid teams
  • Excellent communication skills
  • Strong presentation and negotiations experience
  • Excellent technical IT aptitude and a fast learner!
  • Consultative, friendly yet focused "Solution Selling" approach: true trusted advisor approach
  • Ability to talk confidently to CTO, CIO, HR Managers and Procurement Managers about high level IT solution and technical concepts
  • Develop and maintain relationships with existing and new contacts


Mandatory Personality Attributes Required

  • Highly motivated person
  • Works to earn huge money for himself & NOT for salary
  • A person who is not full of promises BUT full of actions
  • Proven Enterprise Solutions Selling experience most probably in SaaS based HR softwares


What is on offer?

  • Good Base +  Commission 
  • Career Progression – Stepping into State Manager role
  • Good remuneration and work place options / CBD Office
  • Complete Product training
  • Great work life balance
  • Professional and customer driven company culture

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  • Melbourne-Melbourne
  • Strong Web and Mobile Development experience
  • Full exposure with frontend/backend/Middleware applications
  • Multi-million $$ revenue cloud platform

Job description

Work with a leading digital technology company at the forefront of Cloud Enterprise Software. Work with best in the industry on a cloud platform application that will provide an un-parallel work experience and exposure.

 Key Responsibility:

You will pivotal in the project implementations. You will work on modifying the SaaS platform with new features and developing the mobile app version of the platform. You must be technically very strong and hard working to meet the timely delivery of the client requirement platform.

 

 Primary Role Responsibilities:

  • An entrepreneur spirit and Great problem-solving skills are key to this role
  • Excellent experience with Entity Framework
  • Excellent knowledge of click once installable applications
  • Database schema and SQL query design skills
  • Good understanding of Object Oriented design
  • Understanding of Agile and Scrum methodologies
  • Experience with TDD
  • Familiarity with front-middle-bend end integration
  • End-to-End deployment based on Testing first methodology
  • Very good in understand HDD, and creating LDD and testing scenarios to deliver

Requirements:

  • Strong background in .Net 4.0+ development
  • 3+ years using WPF and XAML in a commercial environment
  • Agile Development and Testing experience
  • Technical degree qualification required
  • Cloud exposure
  • Experience in .NET technical stack  while good to have AngularJS, SASS, JQuery, Bootstrap, Ember, SASS
  • Capability to work independently technically and within a team

 

On Offer:

  • Competitive Remuneration on a permanent position
  • Melbourne CBD location
  • Un-parallel full rounded work experience and exposure on development of a world class SaaS software

 

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  • South Melbourne-CBD

Our client is looking for a technically strong person who can easily perform Non Functional "Workflow" Performance testing - Performance and Stress testing.

Our client is an Australian company start-up with projects with few leading Australian companies. The company's mission is to deliver pragmatic, meaningful and measurable technology driven solutions with prime focus on successes aligned to business outcomes of their clients.

This role is extremely important for our client to ensure that they deliver a robust solution to their customers.

Responsibilities of the role include:-

Ø  Ideal candidate would have strong experience in performing the below responsibilities.

Ø  We need someone who has hands on experience and can operate and conduct varied testing scenario with minimal guidance

Disaster recovery/High availability testing

·         Shut down a web server and ensure that all traffic is handled by other servers in the load balanced group

·         Shut down a search server and ensure that all traffic is handled by the other search servers

·         Take a VMware host out and ensure that all servers restart on a different host

·         Put a VMware host into maintenance mode and see that all virtual servers are automatically migrated onto other hosts

·         Site Recovery Manager "bubble test"

·         Test fail over of whole system to DR centre and test the application

Performance testing

·         Test the speed of loading the front page dashboard and creating a new conflict search request and client/matter intake request

·         Test the response times of smart look up lists etc

·         Test the time taken to obtain conflict search results, generate reports and email

·         Test the time taken to move around the system

·         Test the time taken to assign a client and matter number (obtained from the regional PMS systems)

·         Load testing

·         Test the impact of multiple users accessing the system

·         Test the impact of running concurrent conflict searches

Requirements:-

·         2+ years of experience in performance testing

·         Any relevant certifications will be highly regarded

 

You will be rewarded with:-

·         Job Type: Full-time role

·         Salary: $70,000.00 per year including super

Please contact us @ within 24 hours @ of submitting your application @ if you have not heard from us 
aditi@appetency.com.au @ 03 8560 3750
jobapplications@appetency.com.au @ 03 8560 3750

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  • Melbourne-CBD

Graduate Application Developer

Role Summary

A proficient application developer who has great knowledge in .NET web application development and some CMS such as PHP, Joomla. You will be developing working on product enhancement or website development project. We are a coherent team and looking for person who likes to take responsibility and lead juniors in future

To be successful you will have the following experience

  • Have or soon completing a master's degree in IT (or relevant educational qualifications)
  • Strong Development experience and Proven skills with .Net or website development CMS
  • Experience with Web application development using VB, C#, ASP.NET, JavaScript, PHP, Woodpress or Joomla
  • Ability to communicate clearly and effectively
  • Ability to work mostly autonomously as well with other team members
  • Passionate commitment to developing high quality products
  • Passionate about professional development

 

Extra points

Ability to work with

  • Microsoft SQL Server and write basic SQL queries
  • Microsoft office products (Word/ Excel/ etc.)
  • Microsoft Server knowledge is a bonus

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  • Melbourne-CBD

Our client is ASX listed, one of the leading firms in insurance sector.   

Reporting to the Projects and Business Process Improvement Manager, we will be looking for Junior Project Managers and Senior Business Analysts to take responsibility for all aspects of the project lifecycle, from planning, budgeting, requirements gathering and stakeholder engagement, through to the realisation of benefits as outlined in the business case. It is expected these roles will be focused on business projects and the technology implications of business growth and change. This role would suit individuals who have come from a similar-sized SME organisation where you have supported businesses in key change projects.


What will you do?

  • Work with the Senior Project Manager/Program Manager to develop and execute change and communication activities that engage both the project team and the business
  • Requirements gathering and helping to define project scope
  • Work collaboratively with the Project Team to develop ‘As Is’ and ‘To Be’ process design documents and other project documentation (including Word, Excel and PowerPoint presentations);
  • Support the Senior Project Manager / Program Manager in developing and maintaining regular project reporting;
  • Managing project cost and deliverables
  • Updating and managing Project Schedule in MS Project.
  • Entering project data and running reports for the wider team and stakeholders.
  • Establish and maintain an updated and consistent document repository including project plans, issue logs etc
  • You will have experience in project management/ Business Analyst roles in a fast-paced and innovative environment. You will be resilient, have the ability to adapt your approach depending on project requirements and bring structure and process to a dynamic and changing environment. 

 

Qualifications:

  • Min. Bachelor's degree
  • At-least 7+ years' relevant experience; Strong problem solving skills, a high level of initiative
  • Significant Business analysis experience and exposure to project management PMP methodology
  • CBAP / PMP certification will be highly regarded
  • Experience working on critical chains, project documentation
  • Experience of working with ambiguity in a busy working environment;
  • Project Coordination skills and experience;
  • Excellent MS Project, Excel and PowerPoint skills

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  • Melbourne-CBD

Business Analysts for long terms contracts in Melbourne CBD. There are various exciting projects available to work with the best- don�t miss out! Main Responsibilities: Responsibility for the delivery of analysis in an Agile environment Assist internal and external clients and IT personnel to define business requirements and support operational processes Management and prioritising backlogs of user stories Document requirements, practices and procedures in a clear and concise manner Own and maintain documentation throughout the project life-cycle Partake in quality improvements initiatives as required Skills and Experience: Experience conducting interviews and workshops Experience working in web/online market is highly desirable Excellent communication and collaboration skills Strong attention to detail Minimum of a bachelor�s degree or equivalent in an IT related field

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  • melbourne-CBD

An experienced Business or Process Analysts with strong analysis or process skills coupled with the ability to build relationships and facilitate discussion on process improvement with various levels within an organisation and enable change, you take pride in delivering strong outcomes and act as a bridge between business and IT. We are currently have several opportunities for consultants with great communication and stakeholder skills, with desirable experience in Training and Agile: Successful candidates will be able to demonstrate previous or current experience in Business requirements gathering or Process Design Capability Use case preparation Information management Useability design Workshop facilitation Desired Skills & Experience: Degree qualified in Computer Science, Information Systems/Technology or similar Training delivery experience Ability to work in a collaborative team environment, including working with and managing remote teams Excellent written and verbal communication skills Consultative approach Good stakeholder management Outcome based and results focused Current or previous consulting would be an advantage Qualifications in Agile, BABOK, ITIL, PMBOK or TOGAF highly regarded Experience in QA activities and required unit, system and integration testing would be an advantage / bonus.

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