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  • Melbourne-St. Kilda

 

  •  Actively seek out opportunities within existing customers
  • Meet sales and revenue targets
  • Full time Permanent position
  • Very Wide exposure + growth potential

  Our client is an award-winning IT service organisation that provides ‘as a service’ solutions that empower Professional Services. Their core purpose is to ‘build an extraordinary team.

About the Role

The Client Engagement Executive is accountable for all aspects of the customer life- cycle and acts as the overall owner of customer relationship and engagement. Our Client has a key focus on customers within the Professional Services industry and therefore the CEE is expected to be able to remain up-to-date with relevant technology and digital trends within the target market. The CEE will be a trusted advisor to customers, with the ability to gain insight and access to customers’ digital strategies, technology initiatives and related business plans. The CEE shall be able converse with customers both at the business level and at the solution and services level relating to offerings and expertise.

The CEE will be driven to achieve the following outcomes:

  • Differentiate through identifying specific customer business drivers and mapping these to unique or value generating services
  • Gain detailed and ongoing insight into the customer resulting in ongoing opportunities for in alignment with GTM
  • Accelerate the customer buying process through determining specific value drivers and mapping these to a sales strategy which wider team can collaborate on executing

Responsibilties:

  • Actively seek out opportunities for within existing customers including qualifying the opportunity in order to develop a sales strategy, identify internal support requirements including required pre-sales support and communicate potential deal value, win chances and timing to senior management to assist with opportunity reviews
  • Ownership of all customer engagements such as meetings, workshops and proposal submissions.
  • Establish additional partnering requirements to facilitate deeper penetration into accounts and present these to Senior Management for review and progression as required
  • At all times, adhere to the sales and proposal/deal review and approval process
  • Facilitate an appropriate transition from sales to delivery on successful proposals
  • Ensure alignment and ongoing engagement with strategic partners within customer accounts to establish mutually beneficial outcomes and ensure remains partner of choice in competitive situations
  • Clear mapping of customer business drivers and desired outcomes to offerings and capability
  • Ownership of all customer facing sales documentation including proposals, presentations and agreements including where required coordination of input from other employees and/or partners (e.g. Microsoft)
  • Meet sales and revenue targets (as per the Commission Plan)
  • Develop Account Plans and present these to Senior Management on a Quarterly basis
  • Demonstrate to Senior Management how account plans and related sales strategies will generate required pipeline to meet and exceed sales targets

Key Result Area

  • Achieve sales and revenue targets
  • Customers Advocacy (Customer Satisfaction of over 80%)

Skills and Experience

  • Demonstrated experience (preferably minimum of 3 years) in a sales and/or account management role with focus on organic growth/farming
  • A demonstrated understanding and proven application of the Challenger Sales Model and the ability to apply a challenger mindset to customer interactions based on relevant customer industry and capability knowledge
  • Ability to develop strong relationships at multiple levels throughout the customer organisation from operations to C-level
  • An in-depth understanding of all aspects of the customer buying cycle and proven experience mapping this to a sales strategy
  • An in-depth understanding of technology trends, including current cloud and hyperscale trends
  • Experience in selling IT infrastructure services – Professional Services and Managed Services
  • Experience in selling XaaS based solutions, preferably Microsoft, AWS or Google offerings
  • An in-depth understanding of the Professional Services vertical including technology and digital trend relevant to Professional Services firms
  • Demonstrated experience leading end-to-end sales processes including driving sales strategy, mapping customer requirements to service offerings, owning the proposal creation process, owning the customer presentation and commercial negotiation process
  • Demonstrated experience in developing vertical or territory specialization, including the ability to self-research
  • Experience with CRM - Hubspot (desirable)
  • Tertiary qualifications in either an IT or business-related discipline

What is on offer:

  • Base salary + super + performance bonus 
  • Permanent position
  • Excellent client engagement role
  • Excellent office & culture -where people enjoy their job, and always learn a lot

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: 

https://www.appetencyrecruitment.com.au/0044b665/sales-and-marketing-jobs/client-engagement-executive-melbourne.php

Other titles for this role in other organisation might be: Account Manager, Account Executive, Client Success Manager, Sales Executive, Business Development Executive, Business Development Manager, Client Engagement Manager, IT Manager

Appetency Recruitment Services @ 03 8560 3750

 

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  • South Melbourne-South Melbourne
  • ** Projects role within networking and security space
  • ** Support provided to learn, grow and take industry certification
  • ** IT infrastructure and Cloud services for Small, Medium to Large organisation

Our Client:                        

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

About The role:

To assist in the delivery and implementation of a range of network and security projects. A hands-on role focusing on the delivery of projects in line with client strategies and technology roadmaps. You will be required to work across multiple client sites and varied technologies. Consult with our Pre-Sales Consultant, Engineers and Clients throughout project implementation and post-delivery phase

Job tasks and responsibilities

  • Advanced client service skills
  • Engaging and influencing stakeholders
  • Reliability and professionalism
  • IT experience in multi-server, multi-site, multi-domain environments
  • Networking – ADSL, Fibre Network turn ups and troubleshooting, LAN Cabling, VLAN's
  • Senior/Advanced Engineering skills and industry language knowledge
  • Problem solving/solution skills
  • Strong English verbal, phone and written communication skills
  • Time management skills, can work to deadlines
  • Attention to detail
  • Positive and collaborative team ethic
  • Can do attitude
  • Professional integrity and respect for rules, regulations and policies
  • Proven delivery of high quality Project Proposals, AsBuilts and Handover documentation   
  • Experience working with vendor portals & ability to translate service/licensing pricing for new opportunities
  • 80/20 split of Project vs. BAU and R&D work
  • Ability to provide Pre-Sales support and Consulting – Client facing

 

Experience Requirements:

  • Minimum of 5 years’ experience in MSP environment
  • Prior consulting experience (external and internal parties)
  • Palo Alto & WatchGuard projects deployment experience
  • Cisco Meraki, HP Aruba & Ruckus WAP deployment experience
  • In-depth knowledge of Firewall, load balances, QOS and/or VPN technologies
  • Anti-Virus product deployment, policy configuration and administration
  • (Preferred) Experience with co-ordination of penetration tests, audits and compliance attainment (legislations and accreditations)
  • (Preferred) Familiarity with Cyber Security products around Data Loss Prevention (DLP), Cloud Access Security Broker (CASB), Web Application Scanning & Security Information and Event Management (SIEM)
  • Project Management skills/experience shall be looked upon favorably

 

 

Education Requirements:

  • Tertiary qualification and Industry certification– IT, Engineering Degree
  • Palo Alto PCNSE and CCNA certified
  • Other certification: ITIL or Agile Certification, CCNP,  CCIE, MCSE, VCP (preferred)

 

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture – teamwork and supporting learning environment
  • Great learning and growth potential

 

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/e179c08b/information-technology-jobs/senior-networking-and-security-engineer-south-melbourne.php

 

Other titles for this role in other organisation might be: Network Engineer, Security Engineer, Senior Network Engineer, Senior Security Engineer, Projects Engineer, Network consultant, Pre-sales consultant, Client Solutions Consultant

 

Appetency Recruitment Service @ 03 8560 3750

 

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  • Melbourne-CBD

 

  • Internal Support role – L1/L2
  • Non-Profit Organisation – associated employee benefits
  • Flexible work timings

It is a leading Australian medical research and public health organisation focused on achieving better health for vulnerable communities in Australia and internationally by accelerating the translation of research, discovery and evidence into sustainable health solutions. The Institute is headquartered in Melbourne with programs that operate across Asia, the Pacific and in Africa.

 

Role:

An exciting role exists for an IT Support and Projects Officer to join our collaborative cross-institute IT Team providing Level 1 and 2 support and contributing to the various IT projects across the three Institutes.

The role will work closely with the IT Team at 2 institutes. Hours of this role will generally be between 10:00 am and 6:00 pm AEDT Monday to Friday.

Key responsibilities will include:

  • Respond to Level 1 and 2 helpdesk issues logged in helpdesk system by users in a Windows and Mac environment
  • Provide a high level of service to requests and the needs of staff which is timely, responsive and accurate (ensure user requests are met in a timely fashion)
  • Maintain helpdesk communications with users
  • Assist in roll out of IT infrastructure at hardware and software level
  • Tracking of equipment required by users and delivery dates
  • Assist in maintenance of scientific instrument related IT equipment
  • Liaising with system level managers about changes to systems
  • Ensure software installation procedures are maintained
  • Support to audio visual services
  • Assist with user requests relating to phone systems and communications
  • Reviewing and updating internal documentation for the IT Team
  • Benefits and perks

Benefit from ongoing support, a monthly accrued day off and attractive salary packaging working for this leading not-for-profit organisation. Remuneration will be commensurate with skills and experience. 

The organisation is committed to providing our people with a supportive working environment. We value diversity and gender equity at the institute and provide flexible working arrangements for our staff. 

 

Skills and Experience:

The successful applicant will have,

  • University undergraduate degree in IT or related discipline (preferable)
  • Relevant server and hardware certifications or equivalent experience (preferable)
  • The ability to respond rapidly and practically to a demanding environment, seeing the core of the issue and suggesting solution options quickly
  • The ability to work constructively and collegially in a research focused environment
  • Experience with Microsoft Windows and Office Applications, Active Directory, DNS, TCP/IP and general network troubleshooting skills, RDP, Tape Libraries and Data Backup technologies, Systems monitoring, Helpdesk system, Google G Suite, Apple Mac`s
  • Understanding of computer hardware including network switches, printers, audio visual equipment etc.
  • Excellent written skills are required, including attention to detail and the ability to `translate` complex documents into everyday language for a wider audience.
  • The ability to handle multiple projects and requests for assistance in an organised manner with little or no direct supervision
  • Excellent time management skills
  • Excellent customer service attitude and work ethic
  • Excellent analytical and problem solving skills
  • Proven ability to multi-task
  • Understand and carry out complex oral and written instructions
  • Experience in IT procurement and project management skills would also be advantageous.

 

What is on offer:

  • Base Salary + Super + tax rebate + meal coupons
  • Permanent position
  • Excellent office & culture -where people enjoy their job, and always learn a lot

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link:  https://www.appetencyrecruitment.com.au/b9893f73/information-technology-jobs/it-support-officer-melbourne.php

Other titles for this role in other organisation might be: Desktop Support, L1 System Engineer, L2 System Engineer, IT support, Senior IT Administrators, IT Administrator, Support Engineers, IT Helpdesk Consultant, L2 Support, Support Analyst, Senior Support Engineer, etc.

 

Appetency Recruitment Services @ 03 8560 3750

 

 

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  • Melbourne-St Kilda Road

 

  • Permanent role with leading managed services business
  • Fantastic Work Environment – Ambitious team
  • Expanding learning & great career

 

Our client is a renounced and mid-large managed services business with presence across Australia and New Zealand. Join a team that prides about providing a challenging work environment and exceptional opportunity to learn & grow.

 

To be successful in this role you will need to

  • Great written and verbal communication skills and phone manner
  • Ability to listen to customer and deliver exceptional customer service and customised solutions
  • Ability to take accountability, mentor other staff & deliver customer satisfying results
  • Be career focused - Be well presented, quick learner and show evidence of such

 

 

What will you do?

 

You shall be contributing significantly across managed services and projects across multiple clients and projects.

You shall be working with diverse clients from small to enterprise level across public and private sector companies thus the focus will always be to ensure exceptional customer outcomes – customer first.

  • You will be working across multiple technologies and clients
  • Must Have sound technical knowledge of Server infrastructure, Networks, Cloud environment, storage and associated infrastructures
  • Maintaining client’s system infrastructure and troubleshoot issues as required
  • Design, implement and deploy infrastructure, cloud, network, storage solutions
  • Strong documentation and network diagramming skill-set to capture and document requirements
  • Build, deploy and manage SOE technology & environment including desktop refresh & rollouts
  • Mentor L1 & L2 staff and work with peers to resolve complex problems
  • Completing training & certification as agreed
  • Travel to client sites for implementation, troubleshooting

 

Strong Technical Skills across:

 

You need to technically very strong as you shall be the final escalation point / technical gurus in the organisation.

 

Server infrastructure including:

  • Virtualisation experience with both VMware and HyperV with Windows server ’08 – ‘16
  • Linux server exposure (preferred - knowledge)
  • Active Directory, DNS, DHCP, Microsoft Exchange & Office365, server monitoring & patching
  • Design, deploy, maintain & troubleshoot infrastructure
  • Peripherals deployment and troubleshooting

 

Troubleshooting and administering:

  • Server level and final point of escalation across technologies

 

Cloud:

  • Azure, AWS cloud environments
  • Citrix
  • Design, Migration, deploy & troubleshooting

 

Networking Troubleshooting:

  • IP Troubleshooting, Subnetting, VPN tunnelling, Routing & Switching, Core understanding of routing, Connectivity issues, Firewall related issues, bridging port access

 

Storage & Back up:

  • Design, Deploy, Schedule, and troubleshoot storage & backups strategies

 

 

 

Required Experience, Qualifications & Other requirements

  • Several years experience as final escalation point or working in senior role
  • Previous Managed Services Experience
  • Experience across technologies
  • Tertiary qualifications in an IT or related discipline
  • Technical certifications – MCSE, MCSA (Window Server 2008 or 2012), MCSA (Office 365), CCNA, VCP
  • Full driver licence
  • Full rights to work in Australia

 

 

What is on offer:

  • Base Salary + super + Permanent position
  • Excellent opportunity to learn and grow
  • Excellent office & culture - where people enjoy their job and work together.

How to apply:

 

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/629eccb9/information-technology-jobs/level-3-system-engineer-melbourne.php

 

Other titles for this role in other organisation might be: System Engineer, Senior System Engineer, Projects Engineer, Senior Projects Engineer, IT Consultant, Senior System Administrator

 

Appetency Recruitment Services @ 03 8560 3750

 

 

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  • South Melbourne-CBD
  •  Ability to build new relationships & Exceeding Sales Targets
  • New Business Development experience in Small, Medium to Large Organisation client base
  • Solution selling around IT infrastructure & Cloud services

Our Client:

Our client is an award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role initially shall be new business development role and moving to a mix of BDM and AM as your clientele grows.

Common Requirement:

• Excellent relationship building capability.

• Strong work ethic and time management skills

• Hands - on experience in technical IT infrastructure solution selling.

• You must love sales

Job tasks and responsibilities

• Build new client base for the IT managed services practice – 100% new acquisition

• Create proposals, pricing, quotes for customer requirements and build strong sales pipelines 

• Excellent knowledge of ITIL based Service Management workflow applications like Incident, Problem and requirements management.

• Building & Solution selling around IT infrastructure, Cloud infrastructure (AWS, Azure), Servers, Mobile device management (MDM), mobility, telecommunication etc set up of the clients

• Build strong customer relationships and accountable for customer NPS - Responsible to set and manage client expectations

• Excellent time management, pipeline management & revenue management expertise

• Accountable for building new client base, revenue growth and exceeding target expectation

 

Experience: You MUST have:

• Proven track record of several years work experience in Selling of IT infrastructure solutions

• Experience Solution Selling around – VMWare, Infrastructure, Cloud and specially Mobile devise management (MDM) systems and Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS etc

• Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2003, Exchange, O365, Active Directory, AirWatch, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Open Suse), other mail systems, web certifications such as SSL and IIS

• Candidates with VMWare, Microsoft, ITIL certifications shall be given preference 

• Proven experience of creating quotes around IT services – Cloud, Telstra Cloud, Azure, Server utilization, etc

• Exceeding sales expectation and must have proven track record of 100% accountability

 

On Offer:

• Full-time role + Competitive Remuneration

• Great culture 

• Leadership and growth potential

 

How to apply:

• If you on our website, apply using the link below

• If you are NOT on our website, please apply on the link: https://appetencyrecruitment.com.au/companydescription.php?tid=147

 

Other titles for this role in other organisation might be: Business Development Manager, Client Engagement Manager, Account Manager, Relationship Manager, Client Success Manager, Business Development Executive, Business Development Manager, IT Infrastructure Specialist, IT Sales Director, Sales Director, Business Development Director, Sales Manager, Senior IT Consultant, IT Specialist, IT Security Expert

 

Appetency Recruitment Services @ 0385603750

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  • South Melbourne-South Melbourne
  • Ability to nurture client relationships and achieve revenue targets
  • Grow Accounts in Small, Medium to Large organisation client base
  • Working with clients to identify their needs

Our Client:                        

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you to be customer champion. You should be able to speak the customer's language as your own thus interact with client management in a business language and discuss the solution with client.

Common Requirement:

  • Act as the face of the organisation – build excellent trusted relationship with clients
  • Strong work ethic and time management skills
  • Experience in technical IT infrastructure solution
  • Strategic in client solution approach  

Job tasks and responsibilities

  • Negotiating contract renewals and extensions
  • Identify, consult and explore new business opportunities with existing Clients in the form of client referrals
  • Be the Client’s point of contact for escalation of issues and ensure you function as a conduit between Client and us.
  • Work with Accounts to ensure invoices are correct prior to end of month billing
  • Resolve payment disputes with Clients when escalated from Accounts
  • Maintaining a good understanding and relationship with our Clients including corporate structure and their business strategies.
  • Familiarise themselves with the Technical aspects of a Clients network structure and be able to deliver a strategic technical roadmap that is developed inhouse by our engineering team.
  • Assist in establishing relationships between our  Executives and Client Executives
  • Develop the business relationship where the client be a reference client and provides referrals for additional clients.
  • Familiarise themselves and comply with our Occupational Health and Safety, Business Procedures, and other relevant Policies and procedures.

Experience: 

  • Minimum 2 years account management experience in a similar position
  • The ability to work at both a technical and relationship level with customers and staff
  • Strong history in sales and/or account management in the IT field
  • Outstanding communication and written skills
  • Good understanding of Microsoft platforms
  • Superb interpersonal and presentation skills
  • Market awareness of business trends and industry offerings
  • Great attention to detail and personal presentation
  • Strong relationship builder
  • Results driven and highly effective
  • Energetic and highly motivated
  • Friendly with a great sense of humour
  • Passionate and creative thinker

On Offer:

  • Full-time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/de0c709d/sales-and-marketing-jobs/account-executive-managed-it-services-south-melbourne.php

Other titles for this role in other organisation might be: Client Engagement Manager, Account Manager, Relationship Manager, Client Success Manager, Business Development Executive, Business Development Manager, IT Infrastructure Specialist, Business Development Director, Sales Manager, Senior IT Consultant

 
Appetency Recruitment Services @ 0385603750

 

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  • Melbourne-CBD

Pre-Sales – Cloud Solutions Architect

  • Pre-Sales focused role 
  • Cloud solutions development experience
  • Infrastructure Automation experience
  • Reporting to CTO
  • Fantastic Work Environment
  • Expanding organisation – great career opportunity

Our client is a renounced and leading Managed Service Provide with wide variety of clients from Enterprise to SME space in various sectors such as finance, government, private corporate.

Role:

  • The Pre-Sales - Cloud Solution Architect is a customer facing role that develops competitive, repeatable, profitable services and solutions. The Cloud Solution Architect’s role extends from pre-sales consulting and solution development through to developing services and solutions as part of the development team.
  • The role extends across the entire customer engagement life-cycle with a primary focus on pre-sales consultancy across both existing and target customer accounts acting as the primary technical and solution role for qualified opportunities. The role is responsible for coordination of solution development activities resulting in successful proposals and solutions. The role will work closely with the delivery and services teams and technology partners (e.g. Microsoft) to ensure scoping and validation of solutions.
  • The Cloud Solution Architect will report to the Chief Technology Officer (CTO).
  • Working closely with the CTO, the Cloud Solution Architect will also participate in partner engagement activities to ensure ongoing development and market alignment of client’s services and solutions.
  • Due to varying nature of this role, the ideal candidate will be a seasoned consultant or architect with substantial pre-sales experience, however have prior technical delivery or consulting experience in project delivery. The role will suit an individual who is open to a varied role and be able to adapt to changing and agile environments.

Key Responsibilities:

  • Own the pre-sales solution development process and resulting solution and proposal for qualified opportunities
  • For packaged solution opportunities drive customer alignment to company’s packaged solution
  • Gather and scope customer requirements in collaboration with sales and develop HLDs and solution recommendations
  • Submit HLDs and solution recommendations to delivery and services teams for technical validation, project or service assessment, resource planning, costing and risk identification
  • Review and assess delivery and services team outputs and:
    • validate alignment to customer requirements, budgets, project timelines and business outcomes
    • input cost model and solution proposal to sales
    • input solution, risks and recommendations as part of the opportunity review and approval process
  • Generate customer facing solution proposal and presentations as part of the overall sales and commercial proposal
  • Participate and input into GTM programs and activities as required
  • Develop, review, optimise and evolve services and solutions on a continual basis in alignment with GTM
  • Engage with company’s strategic partners as required for pre-sales and GTM activities
  • Maintain an up-to-date understanding of market trends and technology advancements
  • Participate in company’s marketing initiatives such as social media presence and campaigns
  • For strategic accounts, develop ongoing customer relationships and provide advisory services resulting in new business opportunities
  • Coach and enable the team on solutions and services as required
  • As required perform all activities and tasks in alignment with internal processes and policies

Skills and Experience:

  • Demonstrated technical sales and pre-sales solution architecture experience including solution development, technical validation, project scoping, cost modelling and customer proposal generation
  • Consulting or technical delivery experience including involvement preferably in a lead role in cloud infrastructure and application projects (migration projects will be highly regarded)
  • Demonstrated experience in cloud computing technologies, infrastructure, virtualisation, storage, databases and identity access management
  • Demonstrated experience in mapping business objectives and outcomes to technology solutions and IT services
  • Demonstrated experience with the Microsoft Azure portfolio and Office 365 including licensing and subscription models
  • Demonstrated experience in and Network and IT Security
  • In depth understanding of Infrastructure Automation, Infrastructure as Code, DevOps, CI/CD and related practices and tools
  • In depth understanding of containers, microservices and application monitoring – experience with Docker, Kubernetes will be highly regarded
  • Knowledge of infrastructure and application monitoring concepts and solutions

Qualifications:

  • Tertiary qualifications in Computer Science, Information Technology or similar fields
  • Microsoft Certifications (current) will be highly regarded
  • Security Certifications will be highly regarded

What is on offer:

  • Base salary + super + performance bonus 
  • Permanent position
  • Reporting to CTO
  • Excellent client engagement role
  • Excellent office & culture -where people enjoy their job, and always learn a lot

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: 

https://www.appetencyrecruitment.com.au/bbff9286/information-technology-jobs/pre-sales-cloud-solutions-architect-melbourne.php

Other titles for this role in other organisation might be: Pre-Sales Consultant, Cloud Consultant, Solutions Architect, Pre-Sales Architect, IT Consultant, Infrastructure Consultant, Technical Account Manager, Client Success Manager, Client Engagement Manager, IT Manager

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-Northern Suburbs - Brunswick
  • Full time Permanent position
  • Expected to earn bonus + profit sharing as well
  • Very Wide exposure + growth potential

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfill its growth and we need people who have wide technical skills and can help deliver our high level of customer service. 

Our client’s core clientele are from 20 to 250 PCs but as demand continues to grow, so too support scope.  The primary purpose is to remove the impediments caused by IT to business growth.

 Key Responsibility & Must haves:

You will pivotal in the implementations and ensure 100% client satisfaction. The primary objective will be to provide business and technical solutions to prospective and current customers and grow Managed IT Services, Cyber Security & Risk, Cloud & Hybrid, Infrastructure and Consulting & Advisory domains.

You will be the one who will be the face of the organisation, thus you need

  • Excellent communication and interpersonal skills with a demonstrated ability to influence stakeholders in a positive manner
  • Empathy and ability to listen to the customer and understand the business criticality of your job for our client
  • You will be the primary sponsor for 2 of 5 domains

This is a key role you will see you design and price technical solutions to meet client’s requirement whilst proactively identifying technology opportunities & new product offering for end client to help our client achieve their revenue business goals. 

You will have come from a technical background before moving into Account Management / Business Development / Pre-sales role and be motivated, positive and resilient and may now be looking to join an IT company that will give you the opportunity and support to succeed further in your career.  

 

Key Skills you will need to bring to the role:

  1. Pre-sales
  • Exceptional communication and presentation skills and ability to confidently present and negotiate solutions and value propositions, analyse a range of situations and respond effectively
  • A technical background in core cloud and keen interest in keeping abreast of current and emerging technologies 
  • Attend meetings with salespeople with shared responsibility for winning and retaining customers in a B2B environment. The Pre-Sales Solutions Consultant has direct responsibility for the solution proposed and excellence of advice provided
  • Translate business requirements into IT solutions
  • Design, price and scope solutions in conjunction with the professional services team
  • Educate and empower prospects and customers to make commercial purchasing decisions
  • Write proposals and respond to information requests (RFP/RFQ etc.)
  • Prepare and present targeted C-Level presentations
  • Join in sales campaigns and events
  • Participate in sales handovers to internal teams
  • Awareness of vendor frameworks such as Microsoft SOF
  • Build and contribute to the continuous improvement of pre-sales expertise (e.g. tools, templates and processes)
  • Experience with scoping, quoting and pricing tools

       2. New Product Development

  • Maintain technical pre-sales qualifications and certifications for key vendors (e.g. Microsoft, Telstra and HP)
  • Nurture technical pre-sales relationships with our partners (vendors, suppliers and contractors)– leverage their expertise for opportunities
  • Subscribe and keep abreast of changes in vendor and competitor products and services across domains.
  • Experience with vendor analysis, requirements gathering, negotiations and handling complex commercial structures

 

Requirements:

  • Previous experience as Pre-sales Consultant, Technical Account Manager or Business Development preferably in a MSP (Managed Services) environment
  • Strong technical background in IT and cloud services (Microsoft, Telstra, & HP)
  • Technical problem solving, solution design, solution sales, solution pricing experience in Cloud, Network, Server, Security for SMB clients
  • Tertiary education, ideally a university bachelors’ degree (in any field) NOT Masters
  • Preferably few technical certifications especially in cloud, security, servers
  • A valid driver's license
  • The right to work in Australia.

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/4d20e465/information-technology-jobs/pre-sales-solutions-consultant-melbourne-northern-surburb.php

 

Other titles for this role in other organisation might be: Technical Account Manager, Account Manager, Client Success Manager, Client Engagement Manager, IT Manager, Pre-Sales Consultant, Cloud Consultant, Solutions Architect, Pre-Sales Architect, IT Consultant, Infrastructure Consultant

 
Appetency Recruitment Services @ 0385603750

 

 

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  • Melbourne-St Kilda
  • Full time Permanent position
  • Very Wide exposure + growth potential

Our client is an award-winning IT service organisation that provides ‘as a service’ solutions that empower Professional Services. Their core purpose is to ‘build an extraordinary team.

 Key Responsibility & Must haves:

The role is to ensure supply requirements by sourcing and maintaining supplier relationships and managing cost effectively. By working within agreed established processes and by providing the sales team with support across the quotation and procurement process.

The position also involves the following:

  • Follow up of purchase orders to achieve delivery requirements
  • Prepare and maintain purchasing records reports and pricelists
  • Liaise with internal and external stakeholders to determine procurement needs and delivery requirements
  • Process purchase requisitions for inventory and non-inventory items per internal approved requirements and/or customers’ approved requirements
  • Assist with setup of new vendors and maintained preferred suppliers list
  • Reconcile or resolve invoice value discrepancies
  • Provide ongoing analysis of spend to minimise leakage and identify opportunity to implement additional cost saving initiatives
  • Maintain their external customers’ asset listing in Connectwise for services they provide to customers
  • Verify technical accuracy and completeness of all proposed Scope of Work, Quotations, Tender responses and their proposals prior to issu

Key Accountabilities

  • Accurate quotes and costings (10% contingency)
  • Vendor Management (Maximum 15% assigned time)
  • Ordering placement and tracking (Within 1 business day of request)
  • On time quotations (Within 2 business days of request)
  • Manage to margin
  • End to End ownership

Key Skills

  • Intermediate Microsoft office skills
  • Strong communication skills written and verbal
  • Ability to prioritise tasks and manage workload
  • Excellent Stakeholder management
  • Maintain co-operative working relationships with colleagues and management
  • Proven negotiating skills
  • Ability to run complex Excel Sheets for pricing and Build Of Materials creation

Requirement

  • Tertiary qualification in information technology or business management
  • Minimum 3 years procurement experience, preferable in the IT industry
  • Experience working with multiple Vendors and distributors
  • Experience using Telstra portal and Telstra formatted documents
  • Network Infrastructure experience is preferred

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Growth potential

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/8b832eaa/sales-and-marketing-jobs/sales-support-melbourne.php

Other titles for this role in other organisation might be: Sale support, Pres sales, procurement specialist, Provisioning
Appetency Recruitment Services @ 0385603750

 

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  • South Melbourne-South Melbourne

** Technically strong and ability to deliver projects

** Ability to build new relationships & Exceeding projects matrices

** IT infrastructure and Cloud services for Small, Medium to Large organisation client base

Our Client:                            

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you to be technical, projects & customer champion. You should be able to speak the customers language as your own thus interact with client management in a business language and discuss the solution with client’s technical team in a technical language.

Common Requirement:

  • Empathy and ability to listen to customer and understand the business criticality of your job for our client
  • Strong work ethic and time management skills
  • Hands - on experience in technical IT infrastructure solution design & implementation
  • Excellent communication and relationship building
  • Accountability – ability to take accountability & deliver customer satisfying results

The Project Engineer will work within a team demonstrating their proven technical, project delivery and superior customer service skills.  The role will require working  across ITIL disciplines, Incident / Problem Management, Configuration Management, Change Management, Release Management and Project implementation and stakeholder management.

Job tasks and responsibilities

  • Delivering projects from solution design through to implementation
  • Cloud Services – Primarily Microsoft Azure, Office 365 and proven exp. on large scale migration projects essential
  • Delivering infrastructure projects autonomously and/or within a team (Active Directory and Exchange Server upgrades and deployments, Archiving, SAN deployments, VMware upgrades and deployments, Veeam, Anti-Virus, Office 365 Migrations) 
  • Networking – ADSL, Fibre Network turn ups and troubleshooting, LAN Cabling, VLAN's  
  • Security – In-depth knowledge Palo Alto & WatchGuard firewalls
  • Toolsets – Kaseya, ConnectWise, IT Glue 
  • ITIL Service Management certification 
  • Supporting clients to resolve high level IT issues escalated by helpdesk in a timely and professional manner
  • Validating and assisting in the maintenance of the client’s risk and issues registers
  • Working closely with technical leads on other knowledge domains 
  • Administering and Maintaining a range of networks and systems & providing network and systems guidance and support to key clients  
  • Assisting the sales team with hardware specifications, quoting and technical solutions 
  • Resolving Level 3 helpdesk complex IT issues
  • Coaching junior engineers as/when required on the job  

In addition:

  • Abilty to provide Pre-Sales support and Consulting – Client facing
  • Project Management skills/experience shall be looked upon favourably
  • Proven delivery of high quality Project Proposals, AsBuilts and Handover documentation   
  • Experience working for MSP
  • Experience working with Microsoft/vendor portals & ability to translate service/licensing pricing for new opportunities
  • 80/20 split of Project vs. BAU work

Requirements:

  • Excellent client service skills, communication skills and will be a reliable, professional individual
  • IT experience in multi-server, multi-site, multi-domain environments  
  • Pre-sales / Lead projects delivery - ability to hancle client discussions & solutions
  • At-least 5+ years' experience in medium size company & supporting systems infrastructure (Systems, Storage, Virtualisation) 
  • Tertiary qualification and Industry certification– IT, Engineering Degree, or equivalent experience. MCITP, MCSE, VCP, CCA  
  • Strong Experience (and preferably certifications) in VMware, Microsoft Server Suite of products.  
  • Must have a full Driver's License and their own car to attend client sites 

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Great learning, cross skilling and growth potential

 

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/6df39c09/information-technology-jobs/system-engineer-it-project-engineer-managed-services-south-melbourne.php

 

Other titles for this role in other organisation might be: System Engineer, Senior System Engineer, Projects Engineer, Senior Projects Engineer, IT Consultant, Senior System Administrator, Pre-sales Consultant, Senior Microsoft Tech, Senior Microsoft Expert, Infrastructure Expert

Appetency Recruitment Service @ https://www.appetencyrecruitment.com.au/ @ 03 8560 3750

 

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  • Melbourne-Northern Suburbs - Brunswick

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people who have wide technical skills and can help deliver our high level of customer service. 

Our client has once again secured a spot in the Deloitte 's 100 fastest growing firms Australia 2017.

Core clientele have from 20 to 150 PCs but as demand continues to grow, so too support scope.  The primary purpose is to remove the impediments caused by IT to business growth.

 Key Responsibility & Must haves:

You will pivotal in the implementations and ensuring 100% client satisfaction. You will be the one who will be the face of the organisation, thus you need

  • Great communication skills and phone manner
  • Empathy and ability to listen to customer and understand the business criticality of your job for our client
  • Accountability – ability to take accountability & deliver customer satisfying results

 Primary Role Responsibilities:

  •  “Can do” attitude  - The ability to work independently, yet part of a virtual team
  • Excellent customer advocacy, organizational & communication skills, both written and verbal skills
  • Excellent problem identification and problem-solving skills
  • Responding to and resolving phone and email tickets in a professional, timely manner with an emphasis on high quality customer service (target of 70% first contact resolution).
  • Completing training as agreed with the Service Delivery Manager (minimum expectation of 1 certification per quarter)
  • Performing regular daily tasks including Backup system monitoring duty
  • Deployment of PCs using SOE technology including desktop refresh & rollouts
  • Undertaking Problem Management to investigate the root causes of incidents for the Proactive prevention of problems
  • Working with filed technicians (Service Engineers) on both support and scheduled maintenance tasks
  • Working as a technical resource for IT implementation/upgrade projects under direction of Project Managers
  • Documenting duties as per documentation systems, updating customer details including configuration, contacts and support tickets
  • Escalating service requests that require additional resources to Service Delivery Manager in a timely manner (eg. Priority 1 tickets)
  • Documenting and discussing recommendations with clients and escalating these to the Professional Services department

Requirements:

  • At least  2+  years’ experience in an IT services position
  • Tertiary education, ideally a university bachelors’ degree (in any field) NOT Masters
  • ITIL certification
  • Completed at least 1 MCP Certification
  • A valid driver`s license
  • Technical problem-solving skills & experience (Network, Server, and Desktop)
  • Have worked with helpdesk systems
  • The right to work in Australia.

On Offer:

  • Full-time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

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  • Melbourne-CBD
  • At-least 2 years Telstra provisioning experience
  • Permanent Role – Immediate joining
  • Excellent written and communication skills

Our Client is a leading Telstra Enterprise Partner. You are seeking for an experienced person to join a busy help desk provisioning environment. This is a varied role which incorporates both mobile and fixed provisioning, IT Support together with MDM and Bill Management reporting.

 

What will you do?

  • Must have a NAC and experience of handling corporate client
  • Proactive: Ability to manage a busy help desk & ability to proactively pick up work from the team
  • Demonstrate the ability to be customer focused, solutions orientated and the ability to follow up on outstanding things
  • Ability to provide exceptional customer service over the phone (90%) or on premise (10%)
  • Billing Analysis: Experience of reading and analying Telstra / Telecom billing with monthly spend from $1000 per month to $500,000 per month
  • Billing Data Analysis: Experience of analysing Telecom Bills for data useage / charges using Excel, Vlookups, Pivot Tables, arregate functions etc and identifying problem areas and recommending solutions (with sales team) 
  • Sales Support: Assist sales team in provision Telstra & MDM solutions through Telstra systems such as MNC, etc
  • Customer Support: Process customer requests such as billing enquiries, new connects, transfer of ownerships , international roaming requests, porting services, Pin requests ,cancellations /suspensions and blocking services to name a few plus
  • IT Help Desk: Set up mobility devices from time to time, configure Airwatch setting and handling devises through Airwatch (training will be provided)
  • Operating hours are between 8 am-8 pm working day  is 8 hours but a shift could be any time in this time slot

Skill / Experience Requirements:

  • Must have At-least 2 years TELSTRA provisioning experience
  • Good problem solving skills and the ability to navigate your way around an IPhone, Samsung and windows devices would be an advantage.
  • Strong customer engagement skills with at-least 4+  years of experience
  • Telstra experience – billing and provisioning
  • Proven ability to work through customer inquiries and resolve problems professionally
  • Must speak English clearly – Must have good written and verbal communication skills
  • Must be able to work in a small team environment and be up for the challenge of working for a diverse organisation
  • Experience with Airwatch will be advantageous

What is on offer:

  • Permanent position
  • Excellent client engagement role
  • Competitive remuneration
  • Opportunity to grow in the organisation
  • Trained provided for MDM (mobile Device Management) Airwatch Solutions
  • Opportunity to grow into MDM solution architect space

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=100

 

Other titles for this role in other organisation might be: Telstra Customer Service, Telstra Support, Telstra Provisioning, Telstra Technical Support, Telstra resolutions

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD

The Service Delivery Manager is responsible for the design, integrity, implementation, optimisation and monitoring of internal and client systems. This includes the management, maintenance and performance of systems & networks for internal and client systems. The position also provides technical assistance and is an escalation point for Help Desk and technical team members with systems and network requests.
The Service Delivery Administrator is responsible for managing the activities and responsibilities for the service delivery team. This includes providing technical advice as an escalation point for level 2/3 requests, ensuring service and support is provided to customers at agreed levels.
 

Required Skills:

Technical Knowledge and Skills:

  • Knowledge of IT applications, processes, software, and equipment, including virtualisation, and storage.
  • Knowledge of networking technologies including VLAN, LAG, VPN, network switching and traffic prioritisation technologies.
  • Troubleshooting and problem solving skills in ICT, including servers, desktops and networks. 
  • Ability to recognise trends and determine the root cause of problems through analysis and structured thought.
  • Ability to install, configure and troubleshoot software packages including Microsoft packages and client facing line of business packages.

Industry Experience:

  • Experience in a systems support role in an SME environment.
  • Experience in the deployment of large scale applications and/or infrastructure.
  • Experience with operating environments including current edition of Windows Server, virtualisation technologies (Hyper-V) and server technologies such as Exchange and Active Directory. 
  • At least 5 years’ experience in a systems support role.

Communication Skills:

  • Strong organisational, presentation, and customer service skills.
  • Superior written and verbal skills (must be fluent in English) and the ability to communicate clearly and effectively over the phone.
  • Strong written communication skills in documenting processes, procedures and system schemas.
  • Good typing skills to ensure quick and accurate entry of service request details.

Leadership and Management Experience:

  • Skilled in strategic planning with the ability to think ahead and plan over a 6-12 month time span for clients and internal Omnivision systems.
  • A team focus, skilled in leading and mentoring people and getting team results through a strong customer orientation.
  • Proven capability in leading technology teams in implementation and migration projects, including system upgrades from older technologies.

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  • Melbourne-CBD

The purpose of the Infrastructure Solution Architect role is to provide technical architecture support  to assist in the delivery of project artefacts to support the project delivery framework, ensuring the  IT solutions are designed and implemented according to the business and technical requirements  and aligned to the Stakeholder needs and Project's strategic objectives.

Key Skills & Competencies:

  • Technical and Solution Architecture background essential.
  • Excellent documentation skills in drafting solution design documents, interface diagrams &  architecture documents.
  • Ability to translate business requirements into user specifications & build solution building  blocks.
  • Ability to negotiate with business acumen relating to technical issues and queries
  • Strong communication and interpersonal skills.
  • Background in operating & supporting large‐scale mission‐critical server, storage and network  environments.
  • Wide exposure to different hardware, operating systems, and network platforms.
  • Process‐oriented service delivery mindset with a strong focus on continuous improvement.
  • Healthcare / Pharmaceutical / Life Sciences sector experience –preferred
  • Industry related qualification ‐Bachelor Degree in Computer Science/Engineering or  equivalent ‐ITIL v3 ‐TOGAF 9 ‐ Additional industry Certifications.

Requirements:

  • Creating strategies, target state architectures and standards for infrastructure, preferably  having experience in Healthcare/Pharmaceutical/Life Sciences sector
  • Scoping, designing and costing infrastructure solutions for business cases
  • Creating high level infrastructure designs for COTS, bespoke and green‐fields enterprise  systems Creating high level plans and designs for new initiatives, technology uplifts and platform  migrations  
  • Providing architectural and design leadership during project delivery
  • Experience with conducting Cost/Benefit Analysis for technical solutions 
  • Participate in project business and technical requirements specification gathering exercises  including functional and non‐functional
  • Experienced in working under regulatory frameworks and GxP standards
  • Experience in designing infrastructure solutions for regulated applications
  • Deep understanding of networking and segmentation principles
  • Experience with application and infrastructure monitoring
  • Design for High Availability and Fault Tolerance
  • Understand Identity and access management principles
    • Hyper‐Converged Infrastructure
    • Software Defined Data Center
    • Open Networking
    • Infrastructure automation tools such as Puppet, Chef, Ansible etc.
    • WinTel Infrastructure Stack
    • Network/Application Security tools and products
    • Public Cloud Providers such as AWS, Azure or Google Cloud.
  • Exposure & Understanding of IT Infrastructure concepts such as
  • Experienced with Agile, ITIL, security, audit, compliance• Perform other duties as needed

Accountability:

  • Confirms requirements traceability against ‘as built’ design and implementation
  • Conduct Business Analysis
  • Communicates with and engages appropriate IT organizations to ensure strategic technology  alignment and application solution alignment
  • Adopt and communicate new concepts, ideas, techniques and best practices
  • Work using Enterprise Architecture principles and Vendor Management to establish required  infrastructures and frameworks
  • Provide conceptual architecture to be used in guiding solution design
  • Provide bill of materials requirements for projects that meet IT standards and policies
  • Verifies implementation details as part of ‘as built’ documentation to guide production  readiness, production operation and disaster recovery
  • Support proof of concepts as needed

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  • Melbourne-Melbourne
  • Configuration and development of ServiceNow's ITSM suite.
  • Responsible for ensuring successful ServiceNow development and implementation.
  • Must have in-depth experience with the ServiceNow architecture, including best practice design and implementation.
  • ServiceNow performance tuning skills and in-depth knowledge in Server configuration
  • Extensive experience in implementation and planning of ITSM solutions.
  • ServiceNow Certified Application Developers preferred

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  • Melbourne-Eastern Suburbs - Rowville

Employer: IT Consulting
Employment type: 1 year fixed term contract
Work Location: Client site - Rowville

Start Date: in 2 weeks times
End client type: Mid Size Corporate Business
Work timings:  Office timings 7am-3:30
pm However, these times might change slightly throughout the contract period to the below:

7:30 AM to 4:00 PM
8:00 AM to 4:30 PM
8:30 AM to 5:00 PM

Salary on offer: $60K p.a (max)
Job Description:

  • Testing new technology

  • Repairing and replacing equipment as necessary

  • Setting up accounts for new users

  • Providing technical support across the company (this may be in person or over the phone)

  • Responding in a timely manner to service issues and requests

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners

  • Role Includes -

  • have proven experience of at least 3 years

  • able to work autonomously

  • able to assimilate into a team well

  • excellent communication skills & very well presented

 

​​

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply visit: https://www.appetencyrecruitment.com.au/

 

Other titles for this role in other organisation might be: Service Desk Analyst, Helpdesk Analyst, IT Support Analyst, System Support, Support Engineer, Junior IT Administrator, IT Helpdesk Consultant

 

Appetency Recruitment Service @ 03 8560 3750

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  • Melboune-St Kilda Road
  • Excellent technical exposure and great career path
  • Fantastic Work Environment
  • Permanent Role & Great Pay

Our client is a renounced and leading Managed Service Provide with wide variety of clients from Enterprise to SME space in various sectors such as government, private corporations.

 

Role:

The Support Engineer resides within the Managed Services Team and is responsible for resolving all level 2 incidents and service requests in line with company procedures.

The position also involves the following:

o Telephone support & providing first call resolution where possible

o Participating in a rotating roster (7am-6pm)

o Participating in a rotating on call roster (after hours)

o Logging tickets and escalating to the appropriate team

o Internal support and project assistance

 

Key Accountabilities

o Prompt ticket management (SLA adherence of minimum 98%, 70% first call resolution)

o Telephone Support (Available Minimum 90%)

o Innovation to improve Customer experience (Contributing to a minimum of 3 KB articles)

 

Key Result Area

Resolution of Level 2 incidents and service requests

 

Skills

o A strong client focus with excellent customer service skills

o Excellent communication skills, both verbal and written

o Good analytical and problem solving skills

o Excellent prioritisation and time management skills

o Ability to articulate technical information in a user-friendly manner

 

Technical Skills

Server infrastructure including:

  • Active Directory
  • WSUS
  • DNS
  • Windows Servers (various generations)
  • DHCP
  • Microsoft Exchange

 

Troubleshooting and administering Office365:

  • End user troubleshooting
  • Directory Sync/Azure AD
  • User Account Management
     

Virtualisation:

  • Citrix concepts and troubleshooting
  • MS Azure (beneficial)
  • VMware concepts and toubleshooting
  • AWS (beneficial)

 

Knowledge of Networking Fundamentals:

  • IP Troubleshooting
  • Subnetting
  • Core understanding of routing

 

Required Qualifications

  • Tertiary qualifications in an IT or related discipline
  • ITIL Certification
  • MCSA (Window Server 2008 or 2012)
  • MCSA (Office 365)

 

Experience

  • Minimum 2 years’ experience within an IT Managed Services Environment, supporting multiple customers
  • Experience in using an ERP System
  • Previous experience implementing service improvements

 

What is on offer:

  • Base Salary + super 
  • Permanent position
  • Excellent client engagement role
  • Excellent office & culture - where people enjoy their job, and always learn a lot

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/402177ba/information-technology-jobs/support-engineer-st-kilda-road.php

Other titles for this role in other organisation might be: IT Support Analyst, Service Desk Analyst, Senior Service Desk Analyst, IT Analyst, IT support, Junior IT Administrators, Support Engineers, IT Helpdesk Consultant, L2 Support, Support Analyst

Appetency Recruitment Services @ 03 8560 3750

 

 

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  • Melbourne-South Melbourne

** Leading service desk and ensuring client satisfaction

** Centralised service desk leadership role MSP business

** IT infrastructure and Cloud services for Small, Medium to Large organisation

Our Client:                            

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you play the role of Technical Leadership (CTO) in the organisation. You shall jointly own the P&L with the MD and Sales Director. You shall be accountable for deciding the technical direction the organisation takes and be responsible to seem less client delivery.

Common Requirement:

  • Proven leadership experience and previous accountability for P&L
  • Excellent communication and client management skills
  • Strong work ethic and time management skills
  • Strong technical IT infrastructure solution background
  • Accountability for P&L and ability to take accountability & deliver customer satisfying results

Reporting directly to the MD, Technical Service Delivery Manager shall work with the sales team to offer innovate solutions to the clients and lead the Service Desk and Project Delivery function for the organisation.  The role will require working across Client Satisfaction, ITIL disciplines, Incident / Problem Management, Configuration Management, Change Management, Release and Project Management, HR functions, Appraisals, Client management and stakeholder management with focus on continuous improvement and client satisfaction.

Job tasks and responsibilities

  • You will be an accomplished IT professional with a strong technical background
  • You will have great interpersonal skills and demonstrable experience providing excellent customer service and user experience
  • Ideally you will have experience of providing IT business strategy, budgeting and strategic direction and also producing effective reports as you will be predominantly focused on business outcomes and service delivery.
  • Experience in small-medium sized enterprises would also be hugely advantageous.

General Leadership Responsibilities

  • Accountable for P&L along with MD and Sales Director
  • Ensuring 100% client satisfaction & service delivery
  • Leading the service desk and projects team
  • Mentoring of staff
  • Ensuring performance and resource utilisation KPIs are met
  • Accountable for client satisfaction

Technical Leadership Responsibilities

  • Acting as CTO & deciding the technical direction of the company
  • Hiring of the technical delivery team
  • Working with Sales team to develop new innovative solutions for the clients
  • Approving right solutions for the clients

Project & Service Delivery Responsibilities

  • Ensuring projects are completed in scope, on time & in budget
  • Ensuring performance and resource utilisation KPIs are met
  • Accountable for Project plans implementations
  • Mentoring projects team on project management & reporting

Key Performance Indicators for the role

KPIs for this role shall be across the following:

  • P&L
  • Client satisfaction
  • On time, in budget delivery of projects
  • Process improvement
  • New solution in technology stack

 

Requirements:

  • Proven experience in an IT Service Delivery experience in a managed services environment
  • Many Certifications in (Cisco, Microsoft, VMware, Palo Alto, WatchGuard, Azure, AWS, Azure)
  • Strong Leadership experience – proven experience of leading teams
  • Proven knowledge in new and upcoming technologies
  • Professional grooming and presentation
  • Australian drivers' license and own vehicle
  • Solutions and improvements focused individual

On Offer:

  • Full time role + Competitive Remuneration + Leadership Position
  • Great culture
  • Leadership and growth potential

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/ecf341fe/information-technology-jobs/helpdesk-manager-south-melbourne.php

Other titles for this role in other organisation might be: Service Delivery Manager, Technical Service Delivery Manager, General Manager, Chief Technology Officer, CTO, COO, Client Delivery Manager, Client Success Manager, Client Satisfaction Manager, Associate General Manager, Service Delivery Lead

 

Appetency Recruitment Service @ 03 8560 3750

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  • Melbourne-Inner Suburbs - St Kilda Road
  • Subject Matter Expert for Skype for Business & UC
  • Pre-sales consultant, Solution Design and Hands on implementation responsibilities
  • Fantastic Work Environment – great career opportunity

Our client is a renounced and leading Managed Service Provide with wide variety of clients from Enterprise to SME space in various sectors such as government, private corporate.

Role:

 The SME must be an expert in the Skype for Business and Unified Communication. You shall act as the go to person in the organisation for your matter of expertise.

You must have extensive experience and ability to gather requirements, design solutions to meet the requirements and hands on delivery of the solutions for medium to enterprise level organisations.

You shall also apply analytical and action-oriented approach to achieve service incremental and continual improvements to the Service Delivery in your area of expertise.

You shall be reporting to the Service Delivery Manager. You shall be working as part of the projects team but also working with people across the organisation.


The position also involves the following & requires following skills:

  • Act as the go to person for your area of expertise – Skype for business & unified communication (UC)
  • Assist with requirement gathering, solution design and implementation
  • Delivery of the assigned projects on time, in scope and on budget
  • In depth knowledge of all aspects of infrastructure and service delivery
  • Possess excellent communication and interpersonal skills
  • Demonstrate strong technical, analytical and problem solving skills
  • Highly motivated, persistent and showcasing high degree of initiative
  • Ability to map organisations capability and client requirements and delivery effective solutions for clients
  • Understand organisation capability, technology stack and help develop overall organisational capability

Experience

  • At least 10+ years in IT industry and an expertise in the areas for which you shall be the SME – Subject Matter Expert
  • Experience within a Managed Services environment, supporting multiple Customers' network and server infrastructure 
  • Extensive experience in complex virtual environment with mission critical applications
  • Experience in using an ERP system

Key Accountabilities

  • Completing allocated projects on time, in scope and on budget
  • Documenting capability documents and processes
  • Assisting with improving processes and projects delivery
  • Assist sales with pre-sales activity in your area of expertise
  • Coaching other team members & accountable for knowledge transfer

Key Result Area

  • Project delivery on time, in scope and on budget
  • Ensuring customers requirements are met
  • Ensuring project hygiene and documentation

Required Qualifications

  • Tertiary qualifications in an IT or related discipline
  • Certifications in infrastructure & architecture design

What is on offer:

  • Base Salary + super
  • Permanent position
  • Excellent leadership & client engagement role
  • Excellent office & culture - where people enjoy their job, and always learn a lot

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/b4789afb/information-technology-jobs/sme-engineer-skype-for-business-st-kilda-road.php

Other titles for this role in other organisation might be: Senior IT Consultant, Subject Matter Expert, Infrastructure Specialist, Principal Solutions Expert, Lead Engineer, Senior Consultant, Senior System Engineer, Skype for Business expert, Unified Communications Expert, Senior UC Engineer

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  • South Melbourne-South Melbourne
  • Airwatch MDM Solution Desgin and Implementation Mandatory
  • MDM certifications mandatory
  • 3-5 months Contract role with the possibility to convert to permanent

Our Client:

Our client is Telstra Enterprise partner and we are looking candidate who is expected to act as a technical expert for mobility solutions especially Airwatch for external clients (enterprise level clients) by providing a combination of project and BAU support services. 

Common Requirement:

  • Excellent problem identification and technical problem solving skills.
  • Strong problem solving and deductive reasoning skills to gain quick resolutions in a professional and timely manner with an emphasis on high quality customer service often under tight customer deadlines.
  • Hands - on experience in technical written communications such as athe bility to compose, clear and concise technical communications.

Job tasks and responsibilities

  • Candidates should have work experience in supporting Enterprise Mobility Management (EMM) and Mobile Device management (MDM) solutions at large scale Enterprise customers.
  • Have proven expertise in building, supporting, maintaining and troubleshooting “complex” Air watch or any equivalent MDM systems.
  • Work experience as a systems admin and someone with network engineering background who has a better understanding of security fundamentals.
  • Excellent knowledge of ITIL based Service Management workflow applications like Incident, Problem and requirements management.
  • Design and implement MDM solutions for the clients along with the Account Managers
  •  Create technical design documents and work with Project Managers / Service Delivery managers in implementing project / BAU work
  • Attend project, service, client and vendor meetings with the view to providing systems and solutions – and assist in rollout out of the solutions
  • Network Administration Experience: Firewalls ,Network Infrastructure ,VPN ,DNS

 

Experience: You MUST have:

  • 2-4 years work Experience as a System Administrator – supporting, maintaining and troubleshooting MDM systems AND Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS etc
  • Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2003, Exchange , Active Directory, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Open Suse), other mail systems, web certifications such as SSL and IIS
  • Strong knowledge of ITIL and Security Administration experience: Authentication, Certificate system, etc
  • Technical Certification in one or more MDM Products (AirWatch, MobileIron,XenMobile, Symantec MDM, Good Tech)
  • Someone who has the ability to mentor, teach and grow a small team from within to support growing customer requirements.
  • Must have great communication and documentation skills.

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/53b2e48e/information-technology-jobs/airwatch-solution-architect-mobility-solutions-mdm-mobile-device-management-melbourne.php


Appetency Recruitment Services @ 0385603750

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  • Melbourne-Inner Suburbs - St Kilda Road
  • Automation and Continuous improvement focus role
  • Service Catalogues Owner role including service strategy, architecture design & senior pre-sales consultant responsibilities
  • Senior Role reported to MD
  • Fantastic Work Environment – great career opportunity

Our client is a renounced and leading Managed Service Provide with a wide variety of clients from Enterprise to SME space in various sectors such as government, private corporations.

Role:

 The Operations Lead will have experience in delivering services based on ITIL framework and manager business outcomes across Cloud, DataCentre, Network, UC, Security, End User Computing & Applications.

You must have experience formulating Service Strategy meeting customers’ needs and objects and experience delivering Service Strategy to Plan/Service Design that delivers to business objectives.

You will have the ability to gather requirements to map to service catalog items / or bespoke offerings as the Service Architect. You will work closely with Customer Service Lead (CSL) to ensure Customer Service Strategy is established and executed by the SDM Manager.

You will apply an analytical and action-oriented approach to achieve service incremental and large-scale improvements as part of Continual Service Improvement.


The position also involves the following:

  • Own the Service Catalogue and align all operational toolsets & detailed task list
  • Service level management including Availability, Capacity, Security, Asset, Configurations, Service Management
  • Work with Vendors & Suppliers to enhance and improve Service Catalogue
  • Lead the Operations and SDM to innovate, evolve to improve operational capabilities to deliver customer experience by systemising adherence to processes, procedures and toolsets automation
  • Establish efficient processes and automate customer on-boarding process
  • Build Roadmap, build Service Catalog and action plans to balance risk, improvements, budget and service quality
  • Work with sales team to design the customer solutions and jointly own the solutions sale with the sales team
  • Excellent prioritisation and time management skills & Highly developed analytical and problem-solving skills
  • Ability to manage output delivery of the offshore team by creating detailed work packages with quality assurance on an output


Experience

  • Experience within a Managed Services environment, supporting multiple Customers' network and server infrastructure 
  • Operational toolset design & improvement (Sciecelogic, Kaseya, Veeam One, WSUS etc)
  • Experience with asset and CMBD management
  • Experience in using an ERP system and managing vendors, onsite & offshore teams

Key Accountabilities

  • Service Strategy: Define Automation strategies i.e. DevOps and Automation strategy for offshore and cost management to reinvest customer experience
  • Service Assurance: Automate reporting and recommend reporting automation to clients
  • Service Transition: Manage successful transition and remediation of new customer
  • Service Operations: Ensuring operations are up-to-date i.e. Patch Management, Alert Maintenance
  • Service Improvement: Focus and bring continuous improvement
  • Financial Management: Accurately forecast work and movement of resources to satisfy demand without overloading key resources

 

Key Result Area

  • Customer satisfaction
  • Manage the Operations team and achieve the target commercial outcomes

Required Qualifications

  • Tertiary qualifications in an IT or related discipline
  • ITIL Certification & Certifications in Security Management
  • Certifications in infrastructure & architecture design

What is on offer:

  • Base Salary + super
  • Permanent position
  • Excellent leadership & client engagement role
  • Excellent office & culture - where people enjoy their job, and always learn a lot

How to apply:

 

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link:  https://www.appetencyrecruitment.com.au/3c22e29b/information-technology-jobs/lead-operations-engineer-st-kilda-road.php

 

Other titles for this role in other organisation might be: Senior IT Consultant, Subject Matter Expert, Infrastructure Specialist, Principal Solutions Expert, Main Engineer, Senior Consultant, NOC Engineer, Automation Expert, Infrastructure automation expert, Infrastructure DevOps Engineer

 

Appetency Recruitment Services @ 03 8560 3750

 

 

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  • Melbourne-CBD

** Strict Selection Criteria **

** MUST HAVE Significant clound, server, virtualisation, exchange, Office365 experience **

Role: Senior Systems Engineer

LocationMelbourne

Job description

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people who have wide technical skills and can help deliver our high level of customer service. 

Core clientele have from 20 to 150 PCs but as demand continues to grow, so too support scope.  The primary purpose is to remove the impediments caused by IT to business growth.

 Key Responsibility & Must haves:

You will pivotal in the implementations and ensuring 100% client satisfaction. You will be the one who will be the face of the organisation, thus you need

  • Great communication skills and phone manner
  • Empathy and ability to listen to customer and understand the business criticality of your job for our client
  • Accountability – ability to take accountability & deliver customer satisfying results

 Primary Role Responsibilities:

  • At-least 6+ years’ experience in an IT services position
  • Tertiary education, ideally a university bachelors’ degree (in any field)
  • Must have a proven ability in 3 of the below to Provision (Build)/ Troubleshooting/Support the following technologies
  • Microsoft Server incl: setup new users in Active Directory, modify file/folder security permissions, Modify user security permissions

Virtualization - HyperV or VMWare

  • SAN storage: configuring and supporting
  • Microsoft Azure: configuring & supporting cloud servers and networking
  • Office 365:
  • Hosted Exchange incl: same as Exchange below + setup new itenancy, licensing, migrations
  • Sharepoint Online: Intranet, document libraries
  • Microsoft Exchange incl: new mailbox setups, redirect of email addresses, granting users access to mailboxes
  • Networking: routing, subnets, DHCP, DNS (CCNA)
  • Internet troubleshooting incl: initial diagnosis and escalation to ISP
  • Firewalls : Set up firewall policies to block/allow traffic in and out of networks
  • Backup Software (like Shadow Protect) for daily monitoring and file recovery
  • Completed MCSE Certification
  • A valid driver's license and own vehicle to travel to clients’ sites
  • Proven ability to build strong relationships with clients
  • The right to work in Australia.

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

You MUST apply with updated CV by one of the methods:

  1. If you are on our website then use the APPLY NOW button below
  2. If you are NOT on our website then through the link given below :

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  • Melbourne Northern Surburb-CBD

Job description

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people who have wide technical skills and can help deliver our high level of customer service. 

Core clientele have from 20 to 150 PCs but as demand continues to grow, so too support scope.  The primary purpose is to remove the impediments caused by IT to business growth.

 Key Responsibility & Must haves:

You will pivotal in the implementations and ensuring 100% client satisfaction. You will be the one who will be the face of the organisation, thus you need

  • Great communication skills and phone manner
  • Empathy and ability to listen to customer and understand the business criticality of your job for our client
  • Accountability – ability to take accountability & deliver customer satisfying results

 Primary Role Responsibilities:

  •  “Can do” attitude  - The ability to work independently, yet part of a virtual team
  • Excellent customer advocacy, organizational & communication skills, both written and verbal skills
  • Excellent problem identification and problem solving skills
  • Responding to and resolving phone and email tickets in a professional, timely manner with an emphasis on high quality customer service (target of 70% first contact resolution).
  • Being part of the On-Call Roster, to deliver after-hours support response, approx 5 x 2 weeks per annum
  • Conduct F2F site visit and identify & resolve customer IT infrastructure problems single handled
  • Ability to build server from scratch & resolve multiple site connectivity / server login / VPN connectivity / network / router / desktop / etc issues   
  • Completing training as agreed with the Service Delivery Manager (minimum expectation of 1 certification per quarter)
  • Performing regular daily tasks including Backup system monitoring duty
  • Deployment of PCs using SOE technology including desktop refresh & rollouts
  • Undertaking Problem Management to investigate the root causes of incidents for the Proactive prevention of problems
  • Working with filed technicians (Service Engineers) on both support and scheduled maintenance tasks
  • Working as a technical resource for IT implementation / upgrade projects under direction of Project Managers
  • Documenting duties as per documentation systems, updating customer details including configuration, contacts and support tickets
  • Escalating service requests that require additional resources to Service Delivery Manager in a timely manner (eg. Priority 1 tickets)
  • Documenting and discussing recommendations with clients and escalating these to the Professional Services department

Requirements:

  • At-least 5+ years’ experience in an IT services position
  • Tertiary education, ideally a university bachelors’ degree (in any field)
  • ITIL certification
  • Completed MCSE Certification
  • A valid driver's license and own vehicle to travel to clients’ sites
  • Proven ability to build strong relationships with clients
  • Technical problem solving skills & experience (Network, Server and Desktop)
  • Have worked with helpdesk systems
  • The right to work in Australia.

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

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  • Melbourne-South Melbourne
  • Seat in leadership team & Responsible for joint P&L
  • Accountable for acting as the CTO for the MSP business
  • IT infrastructure and Cloud services for Small, Medium to Large organisation

Our Client:                        

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you play the role of Technical Leadership (CTO) in the organisation. You shall jointly own the P&L with the MD and Sales Director. You shall be accountable for deciding the technical direction the organisation takes and be responsible to seem less client delivery.

Common Requirement:

  • Proven leadership experience and previous accountability for P&L
  • Excellent communication and client management skills
  • Strong work ethic and time management skills
  • Strong technical IT infrastructure solution background
  • Accountability for P&L and ability to take accountability & deliver customer satisfying results

Reporting directly to the MD, Technical Service Delivery Manager shall work with the sales team to offer innovate solutions to the clients and lead the Service Desk and Project Delivery function for the organisation.  The role will require working across Client Satisfaction, ITIL disciplines, Incident / Problem Management, Configuration Management, Change Management, Release and Project Management, HR functions, Appraisals, Client management and stakeholder management with focus on continuous improvement and client satisfaction.

 

Job tasks and responsibilities

  • You will be an accomplished IT professional with a strong technical background
  • You will have great interpersonal skills and demonstrable experience providing excellent customer service and user experience
  • Ideally you will have experience of providing IT business strategy, budgeting and strategic direction and also producing effective reports as you will be predominantly focused on business outcomes and service delivery.
  • Experience in small-medium sized enterprises would also be hugely advantageous.

General Leadership Responsibilities

  • Accountable for P&L along with MD and Sales Director
  • Ensuring 100% client satisfaction & service delivery
  • Leading the service desk and projects team
  • Mentoring of staff
  • Ensuring performance and resource utilisation KPIs are met
  • Accountable for client satisfaction

Technical Leadership Responsibilities

  • Acting as CTO & deciding the technical direction of the company
  • Hiring of the technical delivery team
  • Working with Sales team to develop new innovative solutions for the clients
  • Approving right solutions for the clients

Project & Service Delivery Responsibilities

  • Ensuring projects are completed in scope, on time & in budget
  • Ensuring performance and resource utilisation KPIs are met
  • Accountable for Project plans implementations
  • Mentoring projects team on project management & reporting

Key Performance Indicators for the role

        KPIs for this role shall be across the following:

  • P&L
  • Client satisfaction
  • On time, in budget delivery of projects
  • Process improvement
  • New solution in technology stack

 

Requirements:

  • Proven experience in an IT Service Delivery experience in a managed services environment
  • Many Certifications in (Cisco, Microsoft, VMware, Palo Alto, WatchGuard, Azure, AWS, Azure)
  • Strong Leadership experience – proven experience of leading teams
  • Proven knowledge in new and upcoming technologies
  • Professional grooming and presentation
  • Australian drivers' license and own vehicle
  • Solutions and improvements focused individual

 

On Offer:

  • Full time role + Competitive Remuneration + Leadership Position
  • Great culture
  • Leadership and growth potential

 

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/8fcd5f14/information-technology-jobs/technical-service-delivery-manager-south-melbourne.php

 

Other titles for this role in other organisation might be: Service Delivery Manager, Technical Service Delivery Manager, General Manager, Chief Technology Officer, CTO, COO, Client Delivery Manager, Client Success Manager, Client Satisfaction Manager, Associate General Manager, Service Delivery Lead

 

Appetency Recruitment Service @ 03 8560 3750

 

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  • Melbourne-CBD
  • Having strong experience  in troubleshooting
  • Self starter with innovative ideas
  • Strong communication skill

Skill / Experience Requirements:      

  • Ability to troubleshoot difficult production issues quickly.
  • Participate in the DBA team on call rotation.
  • Tune complex SQL proactively & reactively as required. Be able to rewrite SQL queries where necessary.
  • Design, implement, and maintain capacity planning for the database systems
  • Perform Database Upgrades as required.
  • Help design, maintain, improve and implement monitoring tools.
  • Handle your share of DBA tickets, user requests, routine support and maintenance.
  • Ability to work off hours / weekends as required.

Responsibilities:

  • Effective communicator: verbal and written
  • Must be a self-starter with the ability to work well under schedule pressures while balancing priorities.
  • Should be having innovative ideas and come up with solutions based on business need

What is On Offer:

  • Long Term (Permanent)
  • Excellent growth prospects
  • 100K – 120K (Open for negotiation)

How to apply:

                 If you on our website, apply using the link below

If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=157

Appetency Recruitment Services @ 03 8560 3750

 

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  • Melbourne-St Kilda Road
  • Automation and Continuous improvement focus role
  • Fantastic Work Environment
  • Expanding organisation – great career opportunity

 

Our client is a renounced and leading Managed Service Provide with wide variety of clients from Enterprise to SME space in various sectors such as government, private corporations.

 

Role:

 The Operations Engineer resides within the Managed Services Team and will be required to execute daily preventative maintenance activities whilst, responding to incoming events detected by our monitoring tools. The successful candidate will act as an escalation point for the Level 2 service desk and provide strategic direction to management in relation to recurring events and risks within Client environments. There will be a strong focus on service improvement through automation and scripting.

 

The position also involves the following:

  • Executing daily operational activities including infrastructure health checks
  • Executing scheduled maintenance activities
  • In-depth technical analysis of events to identify root cause and prevent repeat service downtime
  • Transitioning new clients and assessing client-specific trends and requirements with the aim to reduce events over time
  • Scheduled Patch and Back Up management
  • Automation and Scripting
  • Responsible for Change Management tasks
  • Developing and compiling operational reports/dashboards
  • Producing procedural documentation
  • Participating in a rotating on call roster (after hours)

 

Key Accountabilities

  • Customer infrastructure (Minimum 99% availability)
  • Patch and Back up management (100% completion)
  • Automation and Scripting (Minimum 3 per quarter)

 

Key Result Area

  • Customer systems are healthy and available

 

Skills

  • Proven skills in Automation and Scripting
  • Proven skills using Monitoring Tools
  • Ability to articulate technical information in a user-friendly manner
  • Excellent prioritisation and time management skills
  • Highly developed analytical and problem solving skills

 

Required Qualifications

  • Microsoft Certified Solutions Expert (MCSE)
  • VMWare Certified Professional
  • Citrix Certified Associate – Virtualisation (CCA-V)
  • Network Certification (CCNA)
  • ITIL Foundation Certificate
  • Tertiary qualifications in an IT or related discipline

 

Experience

  • Minimum 4 years’ experience within a Managed Services environment, supporting multiple Customers
  • Experience troubleshooting various storage and back up technologies
  • Proven experience supporting server and network infrastructure
  • Experience in using an ERP system
  • Kaseya VSA/KNM
  • Sciencelogic

 

 

What is on offer:

  • Base Salary + super + OTE
  • Permanent position
  • Excellent client engagement role
  • Excellent office & culture - where people enjoy their job, and always learn a lot

How to apply:

 

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/17bd202a/information-technology-jobs/infrastructure-operations-manager-devops-noc-st-kilda-road.php

 

Other titles for this role in other organisation might be: Senior System Engineer, IT Consultant, Subject Matter Expert, Cloud Specialist, Infrastructure Specialist, Principal Solutions Expert, Main Engineer, Senior Engineer, IT Manager, Senior System Administrator, Senior Consultant, NOC Engineer, Powershall Expert, Infrastructure automation expert, Infrastructure DevOps Engineer

 

Appetency Recruitment Services @ 03 8560 3750

 

 

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  • Melbourne-CBD
  • Having strong experience  in Amazon Cloud Services
  • Strong experience in maintaining load balance servers.
  • Strong communication skill

Skill / Experience Requirements:      

  • Performs upgrades to network systems by conferring with vendors; developing, testing, evaluating, and installing enhancements.
  • Enhances network by evaluating network performance issues including availability, utilization, throughput and latency;
  • Planning and executing the installation, configuration, and testing of equipment; defining network policies and procedures; Has very good experience in establishing connections and resolving firewall issues.
  • Has very good experience in maintaining load balance servers
  • Has very good experience in Amazon Cloud Services
  • Has very good experience in performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
  • Has good knowledge in documenting the network architecture

Responsibilities:

  • Effective communicator: verbal and written
  • Must be a self-starter with the ability to work well under schedule pressures while balancing priorities.
  • Should be having innovative ideas and come up with solutions based on business need

What is On Offer:

  • Long Term (Permanent)
  • Excellent growth prospects
  • 100K – 120K (Open for negotiation)

How to apply:

                 If you on our website, apply using the link below

If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=159

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD
  • Having strong experience  in working with insurance transaction monitoring programs
  • Strong Technical Knowledge
  • Strong communication skill

Skill / Experience Requirements:      

  • Worked with stakeholders to gather requirements for change requests, new development and reports
  • Communicate with the customers to understand their environment, challenges, escalation processes and apply that information to derive solutions or suggest change to the existing systems
  • Derived and tracked action items to ensure the project is completed on time and with minimal downtime to the client
  • Has strong knowledge and experience in working with insurance transaction monitoring programs
  • Strong technical knowledge and hands on experience in Java, Angular JS, Wordpress.
  • Supported applications, revising, updating, creating and improving stored procedures, problem solving and providing documentation as required, including root cause analysis

Responsibilities:

  • Effective communicator: verbal and written
  • Must be a self-starter with the ability to work well under schedule pressures while balancing priorities.
  • Should be having innovative ideas and come up with solutions based on business need

What is On Offer:

  • Long Term (Permanent)
  • Excellent growth prospects
  • 100K – 120K (Open for negotiation)

How to apply:

                 If you on our website, apply using the link below

If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=158

Appetency Recruitment Services @ 03 8560 3750

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  • Port Melbourne -CBD
  • Strong responsive Web, Mobile Development & Umbraco CMS framework experience
  • Full exposure with frontend/backend/Middleware applications
  • Multi-million $$ revenue platform

Job description

Work with a well renounced and leading digital technology company in the Gaming industry. Our client is among the leaders in gaming products and services include poker tournaments, trivia nights, footy tipping competitions and sports bar marketing tools.

 Key Responsibility:

You will pivotal in the scaling current systems and products. You will work on modifying the SaaS platform with new features and developing the mobile app version of the platform. You must be technically very strong and hard working to meet the timely delivery of the client requirement platform.

 

 Primary Role Responsibilities:

  • Excellent experience with Entity Framework and in web based projects with C#, ASP.NET, MVC, Web API 2. 
  • Develop and maintain Online registration and tournament software used in the conduct of poker tournaments
  • Ability to build responsive web applications compatible with all devices and browsers
  • Successfully enhance and maintain Poker websites using Umbraco CMS framework
  • Database schema and SQL query design skills
  • Good understanding of Object Oriented design
  • Understanding of Agile and Scrum methodologies
  • Experience with TDD, HDD, and LDD and testing scenarios to deliver
  • Ability to work independently and in team and technically capable to give direction and set framework for ASP .NET practices
  • Capability to work independently technically and within a team

Requirements:

  • Experience in developing Umbraco based websites is a must.
  • Strong background in .Net development in web based projects with C#, ASP.NET, MVC, Web API 2
  • Experience in .NET technical stack  and good knowledge of AngularJS/JQuery/JAVAscripting, Bootstrap, HTML5, CSS, AJAX
  • Strong experience in any of the frameworks - Bootstrap, Foundation, Semantic UI, Materialize CSS etc
  • Solid understanding on Database and with MSSQL Server and ability to write complex SQL query, stored procedure, trigger and function
  • Experience on creating and integrating RESTFul API and webservices
  • Cloud exposure especially ability to administer AWS AWS web servers
  • Mobile App development skills using Ionic/React Native (desired)
  • Technical degree qualification required

On Offer:

  • Competitive Remuneration on a permanent position
  • Melbourne CBD location
  • Un-parallel full rounded work experience and exposure on development of market leading products

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=154

Other titles for this role in other organisation might be: Senior .NET developer, .NET Developer, Full stack Developer, Web Application Developer, Umbraco Developer, .NET Junior Architect

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD

** Exceeding sales targets

**New Business Development into Managed Services especially around mobility

** Account Management and solution selling around IT infrastructure and Telstra services

 

Our Client:

Our client is a Telstra Enterprise partner and we are looking for exceptions candidate, a relationship builder who can capture new clients, build strong client relationships and contribute to the growth of the Managed IT Services business of the organisation. 

The role initially shall be new business development role and moving to a mix of BDM and AM as the clientele grows.

 

Common Requirement:

  • Excellent relationship building capability.
  • Strong work ethic and time management skills
  • Hands - on experience in technical IT infrastructure solution selling.

 

Job tasks and responsibilities

  • Build new client base for the IT managed services practice
  • Accountable for revenue growth and exceeding target expectations
  • Designing and building solutions around IT infrastructure, Cloud infrastructure (Telstra cloud, Azure), Servers, Mobile device management (MDM), mobility and telecommunication set up of the clients
  • Create proposals, pricing, quotes for customer requirements and build sales pipelines
  • Excellent knowledge of ITIL based Service Management workflow applications like Incident, Problem and requirements management.
  • Build strong customer relationships and accountable for customer NPS
  • Responsible to set and manage client expectations

 

Experience: You MUST have:

  • Proven track record of several years work experience in Selling of IT infrastructure solutions
  • Exceeding sales expectation and must have proven track record of 100% accountability
  • Experience Solution Selling around – VMWare, Infrastructure, Cloud and specially Mobile devise management (MDM) systems and Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS etc
  • Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2003, Exchange, O365, Active Directory, AirWatch, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Open Suse), other mail systems, web certifications such as SSL and IIS
  • Previous experience of Telstra business products and process shall be beneficial
  • Candidates with VMWare, Microsoft, ITIL and Telstra certifications shall be given preference
  • Proven experience of creating quotes around IT services – Cloud, Telstra Cloud, Azure, Server utilization, etc

 

On Offer:

  • Full-time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

 

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=139

 


Other titles for this role in other organisation might be: Account Executive, Account Manager, Relationship Manager, Client Success Manager, Business Development Executive, Business Development Manager, IT Infrastructure Specialist, IT Sales Director, Sales Director, Business Development Director, Sales Manager

 
Appetency Recruitment Services @ 0385603750

 

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  • Melbourne-CBD

Role: Application Support Consultant

Location: Melbourne

Permanent role

The Support Consultant is a product technical specialist and assists the customer in overcoming technical challenges in their day-to-day operation of Objective software. The prime focus is remote technical support to ensure that the Objective solution is working as designed in our customer environment. 
 
The Role:
 
You will support the organization by providing hands-on technical support, assistance and training across the business. 

We are looking for candidates who has experience in supporting application servers,Internet Information Services (IIS, formerly Internet Information Server) along with .NET, Microsoft Web Services (Azure)
Responsibilities:

  • Incident Support Services. Provide remote product technical support to customers. Obtain a solid understanding of the customer issue, diagnose, and provide an appropriate solution according to service levels. Follow escalation processes as appropriate. Take into consideration the customer business impacts and Objective's contracted responsibilities when providing recommendations and solutions.
  • Technical Knowledge. Maintain up-to-date and relevant technical knowledge of Objective solutions and the environments in which they run. Ensure testing systems and lab equipment are appropriately setup and administered for effective problem duplication
  • Customer Relationship.  Assume technical support ownership of the designated customer set, and foster a relationship with the key customer technical contacts to broker a positive and effective partnership between the two organisations. Collaborate with the respective Objective Client Executive to ensure consistent communication and management of critical impacts.
  • Customer on-site visits. Perform scheduled Global Support customer onsite visits in accordance with the account plan. Prepare documentation and reporting to support the visit, and ensure that the customer is receiving value from the Objective support offerings
  • Maintain up to date customer information in helpdesk system for all assigned customers.
  • Respond to customer support calls within the SLAs with the highest level of customer service
  • Use product knowledge to troubleshoot customer incidents
  • Provide level 1 and level 2 support to the customer

Skills and Experience Required:

  • 3+ years’ experience in general IT and desktop support and application support.
  • MS Office (Access, Excel, Advanced MS Word, Outlook)
  • Operating System: Exposure to general use and administration of Microsoft operating systems (Windows Server 2003/2008, Windows XP/Vista/7). Exposure to Unix (Solaris) is also beneficial.
  • Database: Knowledge and experience with Relational Database Management Systems such as Oracle or SQL Server. Knowledge of SQL.
  • Reporting using Clickview, Business Objects and Microsoft reporting services
  • Excellent communication skills 

 

 

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  • East Melbourne-CBD
  • Permanent Developer Role & Mandatory JAVA, Postgres experience
  • Mandatory Experience as developer in payments or AI/machine learning
  • Agile development environment experience

Our client is an ASX listed company and a leading name in the payments industry.

How to apply:

  • If you on Appetency Recruitment Services (ARS) website, apply using the Apply button
  • If you are NOT on ARS website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=131

What will you do?

  • Extensive experience of working in Agile environment
  • Build, test and implement code
  • Conduct unit testing and ensure accurate implementation of requirements
  • Work Linus/Unix based DevOps environment
  • Maintain and manipulate database – Postgres and MongoDB

 

Skill / Experience Requirements:

  • At least 6 + years experience in JAVA – full stack and back-end development (hiring at all experience range)
  • Good experience in payments or core financial products
  • Experience in design, development, and support for a complex payment software
  • Java developers with payment/banking experience, or, with serious real time data processing or, AI/ANN/Machine Learning Skills
  •  Database administrator capabilities – Postgres (mandatory), MongoDB (preferred)
  • Experience in system admin in Linux/Unix and cloud environment
  • Good understanding of SDLC cycle

 

What is on offer:

  • Permanent Role
  • Good remuneration + Other Benefits
  • Renowned brand In the payment solutions industry

 

Other titles for this role in other organisation might be: JAVA developer, Postgres Developer, Full Stack Developer, Database Developer, JAVA developer with database and system admin capability

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne - Western Suburbs-CBD
  • Experienced New Business Development – Digital Sales  
  • Permanent Role – Great salary + commissions
  • Excellent people, communication, sales and client skills

 

Our Client is Digital Company with an impressive client list and some really impressive past projects.

Skill / Experience Requirements:

  • New Business Development – someone who can have a monthly sales revenue 0f $30K to $50K to $100K per month (DO NOT APPLY IF YOU ARE NOT HITTING THESE FIGURES)
  • A peoples person – likeable personality –
  • Ability to build repo with client & very sales and client focussed
  • Good knowledge of Website development, App Development, SEO, SMO, PPC and various technologies in Website/App development
  • Ability to solution sell – website, App development, SEO, SMO, PPC, custom software development

 

What will you do?

  • Target SME and corporate clients for Digital projects
  • Build your leads, nurture to prospects and convert to client
  • Clock $30K to $100K revenue per month – consistently
  • Build repo with team & client

What is on offer:

  • Permanent role + Competitive Remuneration based on Target hit
  • Salary not a concern for someone with proven track record in Digital Sales

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=125

 

Other titles for this role in other organisation might be: Sales Executive, Sales Manager, Digital Sales Manager, Digital Sales Executive, Business Development Manager, Client Success Manager, Account Manager, Account Executive

Appetency Recruitment Services @ 03 8560 3750

 

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  • Melbourne-CBD

Duration: Contract - 3-4 Months Rolling

Location: Melbourne

Level of Experience – 7+ years

Primary Skill Set :

  • Very Strong experience / Proficient in BizTalk, Azure, .Net and other integration tools
  • Good understanding of Azure Infrastructure services and their limitations
  • Experience in configuring & monitoring different attributes and handling scale up and scale down scenarios for the application in Azure
  • Application monitoring through operations insight, application insight
  • Provide best practices around provisioning production and non-production environments on Azure to optimize the usage
  • Have good understanding in implementation of advanced security, authentication and single sign on across cloud and on premise
  • Strong understanding of the advantages and limitations of Azure Active Directory
  • Strong experience in Azure platform Services, understanding of their capabilities and limitations and being able to architect and deliver solutions leveraging various platform services
  • Have experience in implementing enterprise application using platform services like azure websites, Azure SQL, Azure Service Bus, notification hubs, event hubs, stream analytics, Document Db, application insights etc.,
  • Strong expertise in building cloud native enterprise scale applications and moving applications from on-premises to cloud environments
  • Strong understanding of the cloud architecture patterns and solution design principles
  • Proficient in MS CRM 2013/2015 and 365

 

Roles and Responsibilities :

  • Design and implement various strategies for all Service Oriented Architecture.
  • Ensure improvement of all architectural processes within time frame and provide training to all development teams to maintain project deliverables and reduce costs.
  • Maintain an efficient technical environment for all client services and document all architectural plans and provide support to all business and assemble all system components.
  • Assist in finalization of all systems and provide support to various stakeholders.
  • Analyze all requirements and maintain all architecture business systems and documents.
  • Design various integration programs and prepare required documents for same and execute various integration platforms.
  • Maintain oversight for all third party processes.
  • Assist customer in all integration processes and design various architecture programs for all application layer.

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  • Melbourne-CBD
  • Strong and extensive experience in Advertising sales in Print and Publishing.
  • Niche publication experience
  • Minimum 5+ years of experience
  • Permanent Role – Immediate Interview

Skill / Experience Requirements: 

  • Advertising sales experience 
  • Strong work ethic.
  • Confidence and positive attitude.
  • Proven ability to achieve targets.
  • Ability to close sales.
  • Self motivated and driven.
  • Excellent verbal & written skills.
  • Motivation to generate & develop own leads and client base.
  • Strong Negotiation Skills. 

What is On Offer:

  • Excellent growth prospects
  •  Fantastic work/life balance.
  • Permanent Role
  • Competitive remuneration structure.
  • Immediate start

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=117

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD
  • At least 5+ years IBM MDM development experience  
  • 6 months rolling contract with challenging work & great rates
  • Must have PIM expsoure

Our client is a leading NYSE listed IT Consulting organisation providing IT consulting and solution for large enterprise ASX / NYSE listed and mid market organisations. With a multi-million $ turnover and great work culture, it is an ideal place to propel your career.

Candidates with our client get opportunity to work in complex and challenging work profiles assisting some of the largest and well know companies in Australia.

 

What will you do?

  • Capability uplift for IBM’s Master Data Management tool (MDMCE v11.5) in its Knowledge division, specifically
  • Providing ongoing MDMCE Production Operation and Support, including software life-cycle management
  • Identify root cause, troubleshoot, and resolve issues relating to MDMCE (“PIM”) quickly and effectively, including defect resolution & assist with supporting the product AWS environment
  • Collaborate with IBM Escalate to and act as the technical conduit between our client
  • Work with other application support team members and plan, coordinate and automated release-management process for code changes
  • Maintaining configuration properties or log files and configuration and change control for underlying data models
  • Creating new workflows and modifying existing ones as required
  • Defining scripts to include in data loading, configuration automation or environment building as required
  • Ensuring alerts are appropriately created and managed by support teams
  • Work in collaboration with infrastructure teams including DBAs to manage the database and system, logs, and system performance
  • Work in collaboration with other technical and product teams who support interfaces between MDMCE and other systems

 

Skill / Experience Requirements:

  • Experience working with IBM’s (PIM) Product Information Management Collaboration suit (MDMCEv11.5)
  • Preferrably 3-5 years experience configuring and supporting IBM WebSphere Application Server Network Deploy (WASNDv8.5)
  • Knowledge of Atlasian development and team tools is essential
  • Experience in Agile methodology and AWS deployment environment
  • Excellent planning and collaboration skills and communication skills as will be required to contribute in recommendations, process improvement, release management and deployment, proposals, extensive client communication etc
  • Excellent organizational and time management skills
  • Demonstrating flexibility and adaptability to a changing process and work environment
  • Ability to contribute to the overall release management and development process improvement – through automation techniques and tools.

What is on offer:

  • 6 months rolling contract
  • Great Rates
  • Work with leading consulting organisation

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link:

Other titles for this role in other organisation might be: MDM Developer, IBM MDM Implementation Consultant, MDM PIM Consultant

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne & Sydney-CBD
  • At least 5+ years Oracle CRM On Demand Implementation experience
  • 2 positions Melbourne & 2 positions Sydney
  • 6 months rolling contract with challenging work & great rates
  • Excellent communication and organization skills.

Our client is a leading NYSE listed IT Consulting organisation providing IT consulting and solution for large enterprise ASX / NYSE listed organisations.

Candidates with our client get opportunity to work in complex and challenging work profiles assisting some of the largest and well know companies in Australia.

 

What will you do?

• You shall be providing technical leadership in Oracle CRM On Demand further customisation and integration with other systems

Skill / Experience Requirements:

  • Should have a very good understanding of CRM OD Integration, as the projects in pipeline are based on Integration.
  • Good Knowledge of Data Import and export tools.
  • Good Knowledge of CRMOD Configuration (Field Validations, Workflows etc.)
  • Good Knowledge of CRMOD Reporting.
  • Good Knowledge of Roles, Access Profiles.

.

What is on offer:

  • 6 months rolling contract
  • Great Rates
  • Work with leading consulting organisation

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link:

 

Other titles for this role in other organisation might be: Oracle CRM OD Developer, Oracle CRM On Demand Implementation Consultant, Oracle On Demand Consultant

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD

•  Min 2-4 years commercial Ruby on Rails software development experience

•  Product development / enhancement with an ASX listed company

•  Permanent position

 

 

Requirements

 We’re looking for:

•      Min 2-4 years Professional software development 

•      Tertiary qualifications in Computer Science, Software Engineering or similar (desirable, but not mandatory)

•      Solid experience in RSpec, Ruby on Rails and PostgreSQL

•      Experience in Redux and React will be huge bonus (optional)

•      Experience using Git and GitHub (or similar)

•      Previous experience in HTML, CSS and JavaScript

•      Experience working on AWS tools and deploying applications on cloud environment such as AWS tools and technologies

What is On Offer:

  • Permanent position – immediate start 
  • Competitive Salary – call to discuss

Location: Melboune 

ARS – Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD
  • Exceptional knowledge of NET, C#, ASP.NET MVC, etc
  • Excellent communication and organization skills.
  • 8-12 Years of total experience

Our client is renounced CMMI Level 5 IT consulting company with client all across the globe. Our client is looking for exceptional .Net Architect who have experience in designing software systems with various Microsoft technologies and ensure compliance to all architecture requirements.

What will you do?

  • Design software systems with various Microsoft technologies and ensure compliance to all architecture requirements.
  • Work with other team members, Architects and Development Leads to create technical solutions and specifications where appropriate to define how requirements will be satisfied utilizing industry best practice tools and approaches.
  • Develop solutions for various components inline to the designed architecture.
  • Participate in architectural meetings and analyze all technical requirements.
  • Review infrastructure for any issues and recommend solutions.
  • Monitor any existing applications architecture and suggest the improvements.
  • Able to provide appropriate documents that help team members to follow the architecture guidelines.
  • Good knowledge on Test Driven Development, Unit/Integration Testing & Continuous Integration.
  • Contribute to the ongoing support of product releases in production.
  • Define, maintain and adhere to planning, development and testing processes and policies in line with agile development. Should have experience working on Agile methodologies.
  • Drive the practice of leading edge techniques such as Lean, Agile, Automated testing, DevOps and cloud based hosting.
  • Strong analytical and logical skills to provide instantaneous and workable solutions to business problem.

Skill / Experience Requirements:

  • NET, C#, ASP.NET MVC,
  • Restful Services, Web API,
  • Windows Forms (good to have WPF),
  • SQL Server, Unit Testing framework,
  •  Microsoft Azure or AWS,
  • Knowledge on prominent design patters.
  • Also, should have worked on any of front end technologies – AngularJS / Knockout JS, etc.

What is on offer:

  • Permanent/Long term contract
  • Excellent growth prospects
  • Competitive remuneration

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=109

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD
  • Certified Scrum Master
  • Exceptional knowledge of Agile approaches: Scrum, Kanban, etc
  • Excellent communication and organization skills.
  • 7-12 Years of total experience

Our client is renounced CMMI Level 5 IT consulting company with client all across the globe. Our client is looking for exceptional Scrum Master for a software development team that will diligently apply Scrum principles, practices, and theory

What will you do?

  • Guiding the team and organization on how to use Agile/Scrum practices
  • Guiding the team on how to get the most of our self-organization
  • Guiding the team on self-organizing to fill in any gaps
  • Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
  • Facilitating getting the work done without coercion, assigning, or dictating the work.
  • Facilitating discussion, decision making, and conflict resolution
  • Assisting with internal and external communication, improving transparency, and radiating information
  • Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
  • Providing all support to the team using a servant leadership style whenever possible, and leading by example

Skill / Experience Requirements:

  • First level Scrum Master certification (CSM, PSM I)
  • Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Knowledge of numerous well documented patterns and techniques (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
  • Knowledge of Agile approaches: Scrum, Kanban, etc
  • Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Automated Testing, etc.
  • Excellent communication and mentoring skills

What is on offer:

  • Permanent/Long term contract
  • Excellent growth prospects
  • Competitive remuneration

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=108

Appetency Recruitment Services @ 03 8560 3750

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  • Sydney-CBD
  • Exposure ERP implementation experience
  • Permanent Role – Immediate Interview
  • Excellent process mapping and communication skills

Our Client is a ASX listed and multi-award winning ERP consulting and implementation experts. It is a fast growing organisation with an amazing team work and ownership and getting things done culture.

You will participate in problem definition and implementation of ERP/NetSuit Solution in leading mid-large tier company.

What will you do?

  • NetSuite or ERP Implementation
  • Exceptional stakeholder management experience – including at-least 3-5 end-to-end NetSuite hands-on implement experience
  • Experience in implementing/configuring NetSuite or any other ERP services – incorporating  client processes and requirements
  • Expertise in configuration of Cloud-Based solutions
  • Involved in trouble shooting client support activities, including liaising directly with the clients.
  • Draft technical requirement, Ability to translate functional requirements and business rules into technology solutions and scope the work based on client's requirements – by translating functional requirements into conceptual and detailed implementation documents

Skill / Experience Requirements:

  • Must have At-least 1 full cycle NetSuite or ERP implementation experience or exposure in ERP implementations
  • Sound knowledge of ERP and principles
  • Exceptional communication and customer engagement skills
  • Educational Qualifications: Engineering Bachelors or master’s degree level or equivalent
  • Any ERP implementation certifications shall be preferred
  • MUST BE proactive and ability to take ownership of tasks

What is on offer:

  • Permanent consulting role
  • Competitive remuneration
  • Exceptional growth and high exposure environment

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=103

 

Other titles for this role in other organisation might be: ERP Consultant, Associate Consultant, Associate Implementation Consultant, Associate NetSuite Consultant, Associate SAP Consultant, Associate Dynamic Consultant, Associate JD Edward Consultant, Sage Consultant

Appetency Recruitment Services @ 03 8560 3750

 

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  • Melbourne-CBD
  • Telstra Business sales experience – At-least 2 years PABX sales experience mandatory
  • Permanent Role – Immediate joining
  • Excellent written and communication skills

Telstra Business Dealer – on lines of Telstra Business Center are seeking for an experienced person to join an experienced sales team.

 

What will you do?

  • Solution Selling to Telstra / Non Telstra customers
  • Assess their bills and give them a solution to clients problems and optimise billing
  • Face-2 –face sales and account management

Skill / Experience Requirements:

  • MANDATORY experience in selling Telstra business products such TBS, Phone Systems / PABX, BizEssentials, Voice Plans
  • Good understanding of phone systems and Telstra products and provisioning
  • MUST have experience in selling DOT, BizEssentials. Business Mobility, NBN products
  • Must have At-least 2 years TELSTRA B2B sales experience
  • Telstra experience in analysing Telstra business billing & understanding on Telstra provision so that you can instruct provision team for any special requirements
  • Good problem solving skills
  • Strong customer engagement skills with at-least 4+  years of experience
  • Proven ability to work through customer inquiries and resolve problems professionally
  • Must speak English clearly – Must have good written and verbal communication skills
  • Must be able to work in a small team environment and be up for the challenge of working for a diverse organisation

What is on offer:

  • Base Salary + Un-capped commissions
  • Great earning potential - 40% commissions on top target
  • Permanent position
  • Excellent client engagement role

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=21

 

Other titles for this role in other organisation might be: Telstra B2B Sales Consultant, Telstra Account Executive, Telecom Sales Consultant, Solutions Sales Consultant, Business Expert, Business Sales Consultant, Telstra Business Center Sales Consultant, Telstra Business Center Account Executive

Appetency Recruitment Services @ 03 8560 3750

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  • Fitzroy North-Fitzroy North

 At-least 4-5 years Project management experience
 Permanent Role – great team
 Excellent written and communication skills


Our Client is a well know Digital Company in Melbourne. They specialise in making robust digital
solutions / Web Design solutions for the clients.
What will you do?
You be managing the delivery of projects for multiple clients ensuring 100% client satisfaction and
ensuring on time, in budget delivery of the projects.
 Manage multiple project deliveries
 Ensure timely, within budget and on quality delivery to the clients
 Demonstrate the ability to be customer focused, solutions orientated and the ability to follow up on outstanding
things
 Ability to provide exceptional customer service over the phone (70%) or on premise (30%)
 Work with client in capturing new requirements and working with team to ensure the requirements are
implemented correctly
 Work on Web development technologies such CMS, Wordpress, Joomla, Business Catalyst, SQL
 Technical savvy so to understand web technologies and project delivery but does not have to technical guru
 Good understanding of Web projects delivery methodology
Skill / Experience Requirements:
 Must have At-least 4 years’ experience in managing digital projects
 Strong customer engagement skills with at-least 4+ years of experience
 Proven ability to manage and deliver multiple projects at the same time
 Must speak English clearly – Must have good written and verbal communication skills
 Must be able to work in a small team environment and manage team
 Experience of working on digital projects and technologies
 Experience of projects in Adobe Business Catalyst and/or Adobe Business Catalyst certifications will be preferred
 Experience working on project management tools such MS Project + certification preferred
What is on offer:
 Permanent leadership position
 Excellent client engagement role
 Competitive remuneration
How to apply:
 If you on our website, apply below.

https://www.appetencyrecruitment.com.au/companydescription.php?tid=105

 If you are NOT on our website, please apply on the link:
Candidate Profile
www.appetencyrecruitment.com.au Page 2
Other titles for this role in other organisation might be: Project Manager, Project Lead, Digital
Delivery Manager, Digital Lead, Client Engagement Manager, Digital Transformation Manager, Web
Design Lead

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  • Melbourne-CBD
  • Extensive experience in .NET/Microsoft stack/AWS technologies
  • Exceptional technical skills
  • Excellent communication and organization skills.
  • Must be among the top 3% people in technical ability

Our client is a leader in enterprise grade cloud solution provider for education sector. It is small but high performance team with a great sense of team work and ownership.

We are looking for someone with exceptional technical ability who does not only have the ability to code but ability to understand the bigger picture, client’s root cause problems and design / modify the cloud product to suit the client requirements and then implement those requirements


What will you do?

  • Will work as Product Owner / Product Module Owner / Senior .NET Developer with technical and functional abilities similar to a Technical Architect
  • Ability to understand client’s functional and cross-functional teams requirements to architect, design, develop, test, and release features.
  • Providing solution architecture for the business problem, platform integration with third party services, designing and developing complex features using .NET / Microsoft Suit / AWS technologies.
  • Hands-on Technical Architect / Lead Developer for leading a large enterprise platform development.
  • Expert in solution architecture, database architecture and design and programming - will have exceptional problem solving skills and deep programming experience in Microsoft stack & Webservices
  • Creates solution architecture, makes technology choices, decide on technical feasibility, performs user story sizing estimation and implement the solution technically
  • Identifies and tracks service dependencies and work with other product / module owners to ensure functional integrity with other modules and 3rd party integrations such as office and messaging APIs
  • Create, drive and complete POCs (Proof of Concepts) to test new ideas and apply emerging technologies
  • Owns development of a few features of the product

Skill / Experience Requirements:

  • 10-14+ years of programming experience in .NET / Microsoft stack / Cloud / AWS technologies
  • Hands on, solid engineering background and programming experience, very strong in design and database knowledge
  • Experience in architecture, design, implement, and maintain service oriented applications, web sites, and Internet-based applications
  • Fluent and current on architecture trends with an eye on market/technical conditions and future direction
  • Experience in software estimation
  • Passion for engineering and solving very complex engineering problems
  • Innovation mindset and continuous learning abilities is a must have
  • Business acumen to determine feasibility of customer requests and balance business decisions with technical solution
  • Customer oriented - meets individual commitments, works with the team to achieve team commitments, responds to requests in a timely manner, willing to help
  • Strong verbal and written communication skills to both technical and non-technical audiences
  • Experience with agile methodologies

 

  • Education: MUST have Masters qualifications
  • Certification: .NET, Microsoft stack, AWS certifications will be given preference
  • Exposure of working on enterprise grade Financial modules or Reporting modules shall be given preference
  • Knowledge in AUS education sector and previous experience of working on enterprise grade cloud solutions shall be given preference

What is on offer:

  • Permanent role with exceptional renumeration
  • Excellent exposure prospects

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link:

Appetency Recruitment Services @ 03 8560 3750

 

 

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  • Melbourne-CBD
  • At-least 3-5 full cycle ERP implementation experience 
  • Permanent Role – Immediate Interview
  • Excellent process mapping and communication skills

Our Client is a ASX listed and multi-award winning ERP consulting and implementation experts. It is a fast growing organisation with an amazing team work and ownership and getting things done culture.

You will be the owner of the implementations. You will manage & participate in problem definition, solution refinement and leading implementation of ERP/NetSuit Solution in leading mid-large tier company.

What will you do?

  • Champaign NetSuite Implementation
  • Exceptional stakeholder management experience – including at-least 3-5 end-to-end NetSuite hands-on implement experience
  • Experience in implementing/configuring NetSuite services – incorporating  client processes and requirements
  • Refine Design, develop and deploy high – quality solutions and data architecture as per client requirements
  • Lead and train junior consultant throughout the client implementations
  • Expertise in configuration of Cloud-Based solutions (including 3rd AppExchange applications).
  • Involved in trouble shooting client support activities, including liaising directly with the clients.
  • Draft technical requirement, Ability to translate functional requirements and business rules into technology solutions and scope the work based on client's requirements – by translating functional requirements into conceptual and detailed implementation documents
  • Project manage the entire implementation

Skill / Experience Requirements:

  • Must have At-least 3-5 full cycle NetSuite implementation experience
  • Strong customer engagement skills with at-least 4+  years of experience in Business Consulting, ERP Implementation
  • Sound knowledge of NetSuite and principles
  • Exceptional communication and customer engagement skills
  • Educational Qualifications: Engineering Bachelors or master’s degree level or equivalent
  • Ability to manage large 100K + budget implementation
  • NetSuite certifications shall be preferred

What is on offer:

  • Permanent lead consultant role
  • Excellent client facing engagement role
  • Competitive remuneration
  • Leadership and growth and high exposure environment

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=102

 

Other titles for this role in other organisation might be: ERP Consultant, Senior Consultant, Implementation Consultant, NetSuite Consultant, Management Consultant,

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD

Job description - Always looking for Best Talent

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people who have wide technical skills and can help deliver our high level of customer service. 

Core clientele have from 20 to 150 PCs but as demand continues to grow, so too support scope.  The primary purpose is to remove the impediments caused by IT to business growth.

 Key Responsibility & Must haves:

You will pivotal in the implementations and ensuring 100% client satisfaction. You will be the one who will be the face of the organisation, thus you need

  • Great communication skills and phone manner
  • Empathy and ability to listen to customer and understand the business criticality of your job for our client
  • Accountability – ability to take accountability & deliver customer satisfying results

 Primary Role Responsibilities:

  •  “Can do” attitude  - The ability to work independently, yet part of a virtual team
  • Excellent customer advocacy, organizational & communication skills, both written and verbal skills
  • Excellent problem identification and problem solving skills
  • Responding to and resolving phone and email tickets in a professional, timely manner with an emphasis on high quality customer service (target of 70% first contact resolution).
  • Being part of the On-Call Roster, to deliver after-hours support response, approx 5 x 2 weeks per annum
  • Conduct F2F site visit and identify & resolve customer IT infrastructure problems single handled
  • Ability to build server from scratch & resolve multiple site connectivity / server login / VPN connectivity / network / router / desktop / etc issues   
  • Completing training as agreed with the Service Delivery Manager (minimum expectation of 1 certification per quarter)
  • Performing regular daily tasks including Backup system monitoring duty
  • Deployment of PCs using SOE technology including desktop refresh & rollouts
  • Undertaking Problem Management to investigate the root causes of incidents for the Proactive prevention of problems
  • Working with filed technicians (Service Engineers) on both support and scheduled maintenance tasks
  • Working as a technical resource for IT implementation / upgrade projects under direction of Project Managers
  • Documenting duties as per documentation systems, updating customer details including configuration, contacts and support tickets
  • Escalating service requests that require additional resources to Service Delivery Manager in a timely manner (eg. Priority 1 tickets)
  • Documenting and discussing recommendations with clients and escalating these to the Professional Services department

Requirements:

  • At-least 5+ years’ experience in an IT services position
  • Tertiary education, ideally a university bachelors’ degree (in any field)
  • ITIL certification
  • Completed MCSE Certification
  • A valid driver's license and own vehicle to travel to clients’ sites
  • Proven ability to build strong relationships with clients
  • Technical problem solving skills & experience (Network, Server and Desktop)
  • Have worked with helpdesk systems
  • The right to work in Australia.

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=80

Appetency Recruitment Service @ 03 8560 3750

 

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  • Melbourne-CBD
  • At-least 2 full cycle experience in Salesforce implementation
  • Added advantage if Salesforce marketing cloud implementation
  • Excellent process mapping and communication skills

Our Client is a NYSE listed global leader in consulting, and technology outsourcing solutions with presence in across the globe and a well-known multi-billion $ company.

You will participate in problem definition, solution design and the SME for Salesforce.com based solution from technical perspective, development, deployment and maintenance.

What will you do?

  • Champion of Agile practise
  • Perform Requirement Analysis, Technical Design and lead/participate in developing requirement specifications such as user stories.
  • Draft technical solution architecture based on client's requirements – by translating functional requirements into conceptual and detailed design documents
  • Ability to continuous adoption of new and relevant technologies and to demonstrate sound rationale by helping in client’s decision making
  • Design, develop and maintain complex VisualForce and Apex applications.
  • Pre-sales: Assist in proposal making, project effort estimates and review from a technical perspective
  • Lead: Guide team development activities including coding and configuration
  • Expertise in configuration of Cloud-Based solutions (including 3rd AppExchange applications).
  • Involved in trouble shooting client support activities, including liaising directly with the clients.
  • Lead: Ensure timely SFDC release and the features and planning and implementing features to 100% client satisfaction

Skill / Experience Requirements:

  • Must have At-least 2 full cycle Salesforce implementation experience
  • Consulting experience in Strategic Buy VS Build decision making & capability and knowledge of different CRMs in market
  • Strong customer engagement skills with at-least 4+  years of experience in Business Process Consulting, solution definition and ability to articulate SFDC and USPs to customers
  • Sound knowledge of detailed CRM Processes
  • Strong knowledge of Salesforce product portfolio / eco systems
  • Thorough understanding on standard Salesforce objects & Data & Security Model
  • Strong Knowledge of Salesforce Sales Cloud and/or Service Cloud and/or Marketing Cloud and/or Force.Com platform capabilities
  • Experience in implementing projects in Agile model
  • Experience with Customer Support, Social media and Mobile technologies
  • Ability to able translate functional requirements and business rules into technology solutions and scope the work.
  • Ability to provide solution alternatives and articulate the pros and cons of the choices
  • Educational Qualifications: Engineering Bachelors or master’s degree level or equivalent

What is on offer:

  • Permanent lead consultant role
  • Excellent client facing engagement role
  • Competitive remuneration

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=95

 

Other titles for this role in other organisation might be: Salesforce Analyst, Process Analyst, Salesforce Implementation Consultant, Salesforce marketing cloud implementation Consultant, Salesforce Marketing Cloud Lead, Lead Consultant, Senior Salesforce Consultant, Salesforce Architect

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD
  • Experience in volume and value channel business
  • Excellent relationship building skills and ability to build channels
  • Opportunity to work with market leader NASDAQ listed company

Position description

Our client is one of the world’s leading and NASDAQ listed security and surveillance solutions company. It is a trend setter in Network security and surveillance industry. Take the opportunity to join a worldwide team of over 2000 smart and talented people.

You will be reporting directly to the Country Manager and will be responsible for building sales and channel throughout ANZ & SEA.

Requirements:

As a distribution sales manager you will be accountable for the following

  • Revenue & Growth - Accountable for revenue and growth of the company in the region
  • Drive Channel partner and Authorized Dealer program - Full responsibility to lead and drive local distribution sales and channel partner program with the objective to capture best partners in the market and to maximize growth potential in the market through building strong channel infrastructure
  • Leadership & Coaching - Developing and empowering the channel partners by continuous training, coaching, educating, setting targets and continuously evaluating their performance
  • Process improvement - Implement and improve the region’s sales processes, tools and guidelines by working closely with your colleagues 
  • Strategy – Prepare and execute company’s regional strategy, business and marketing plan  

Other Requirements

  • MUST have right to work in AUS
  • Education: University degree with 10 years relevant experience and at-least 5 years in multi-national 
  • At-least 10 years in channel development and sales in relevant IT sector – video related field
  • At-least 5 years leadership experience
  • Good network and understanding of the video security market situation and competitors and of channel management in O.A or IT distribution channels
  • Willingness to occasionally travel internationally

What is On Offer:

  • Permanent position with a multi-national – immediate start 
  • Leadership experience
  • Salary – to be discussed later

ARS – Appetency Recruitment Services @ 03 8560 3750

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  • Cremorne-Cremorne

Junior RPA Consultant

Melbourne and Sydney, Australia

Job description

We are looking for Junior RPA Consultant, who are actively involved in the assessment, design, development and deployment of Robotics Process Automation solutions to improve the operational performance.

Successful candidates should be motivated, self-reliant, ambitious, able to solve problems, have a passion for quickly making improvements, enjoy working with people and have no fear of being challenged professionally.

SPECIFIC ACCOUNTABILITIES

  • Facilitating workshops
  • Analysing client processes
  • Implementing robotic process automation solutions’
  • Conducting client meetings/presentations
  • Working side-by-side with clients to implement operations improvement programs
  • Identifying, tracking and monitoring project deliverables to ensure successful project completion

 

YOUR EDUCATION AND PROFESSIONAL EXPERIENCE

  • Undergraduate degree in business, IT, engineering, mathematics or other relevant discipline is required
  • 1-2 years of industry experience in problem solving
  • Consulting experience and/or business analysis and improvement experience is preferred

 

YOUR PASSIONS

  • Improving business performance through process and technology transformation
  • Building effective relationships with clients, including front-line team managers and supervisors
  • Managing projects from inception to completion
  • Seeking new challenges and opportunities
  • Contributing to the development of a leading global business improvement consultancy

 

YOUR COMPETENCIES

  • Being a highly skilled problem-solver
  • Strong communication skills – both oral and written
  • Exceptional time management skills
  • Ability to work both independently and within a team
  • Capacity to think on your feet and embrace new challenges as they arise
  • Strong commitment to professional and client service excellence
  • Excellent grasp of Microsoft Excel, Word and Powerpoint

 

OTHER REQUIREMENTS

  • Australian resident
  • Preparedness to travel both within Australia and overseas.
  • Eligibility to pass background checks that may be required for key clients.

 

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  • Melbourne-CBD
  • Permanent Unparalleled opportunity - core Wealth processing platform
  • Scrum Master
  • Exceptional Agile BA skills
  • Permanent role

Job description

We're seeking exceptional Business Analyst – Wealth Management to our client’s development centre in Melbourne. Our client is a top Tier IT consulting firms and you will be working on the core platforms that manages entire financial products portfolio for the Wealth management subsidiary of one of the 4 largest banks in Australia.

You will be working with an MNC with 20,000+ worldwide strength and within highly collaborative Agile environment.

You will be key in capturing and translating complex, high performance, robust, multithreaded trading business requirements into understandable technical requirements for remaining team.

Requirements:

Business Analyst with strong Agile and financial services experience to join their team

  • Proven experience as a Business Analyst working within large corporate environments
  • Working in 2 week sprint cycles, defining user stories, estimating points etc
  • Exceptional technical requirements gathering and documentation skills
  • Good experience working within Agile/scrum environments
  • Ensure stories are tested , delivered and showcased to the users, while assisting and coaching others in the team as required in agile processes and practice
  • Excellent experience working within financial services (wealth management or Super) or other complex financial businesses
  • Excellent analysis and problem solving skills
  • Exceptional Communication and stakeholder management skills
  • Strong with Agile BA / BA tools – user stories, agile concepts, requirements tracking, UMLs, estimations, MS Visio, Process mapping

Other Requirements

  • MUST have right to work in AUS
  • Education: Technical degree qualification required  + masters preferred
  • Scrum master certification preferred
  • Min 8 years’ LOCAL experience as an Agile BA
  • Ideally Wealth Management or Superannuation environment experience will be given preference or exposure in other financial sectors Asset management or Funds Management
  • Very positive: if worked on core financial or wealth management processing / management platforms (if yes please specifically highlight in CV & call us NOW)

 

On Offer:

  • Permanent position – Salary - $ 100,000 - $ 120,000
  • Un-parallel full rounded exposure in core financial systems
  • Immediate interview and ASAP joining

 

ARS – Appetency Recruitment Services @ 03 8560 3750

 

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  • Melbourne-CBD
  • High performance wealth management/super management systems with over ‘0,000 transactions per second!
  • Unparalleled opportunity to work on core applications in wealth management
  • Wealth Management End Client
  • MUST have Agile environment experience + core technology C++ experience / C# good

Job description

We're seeking exceptional C++ Software Engineers to our client’s development centre in Melbourne. Our client is a top Tier IT consulting firms and you will be working on the core platforms that manages entire financial products portfolio for the Wealth management subsidiary of one of the 4 largest banks in Australia.

You will be working with an MNC with 20,000+ worldwide strength and within highly collaborative Agile environment.

You will have key role in building complex, high performance, multithreaded trading applications used by leading financial institutions.

Requirements:

  • Develop world-leading products for financial markets and wealth management domains.
  • Perform software engineering tasks to ensure the highest levels of product quality are met
  • Strong design, development, communication and collaboration skills gained in developing software product solutions
  • Strong knowledge in C++, n-tier architecture and SQL
  • Solid C++ experience in Business application development experience NOT just embedded development experience
  • Strong Agile software development framework experience
  • JAVA Scripting, C# and AngularJS skillset
  • Agile Development and Testing experience

Other Requirements

  • MUST have right to work in AUS
  • Education: Technical degree qualification required  
  • Scrum certification will be positively looked at
  • 6 -8 years’ experience in C++ and Agile; at-least 2-4 years local experience
  • MANDATORY Agile real projects experience
  • Ideally Wealth Management or Superannuation environment experience but exposure in Asset management or Funds Management or other financial sector shall be good
  • Very positive: Exposure of development in core financial or wealth management processing / management platforms (if yes please specifically highlight in CV & call us NOW)
  • Ideal Candidate: Who has worked in embedded development for 2-3 years and business application development / business system application development for 3-4 years

 

On Offer:

  • Permanent position – Salary - $ 80,000 - $ 100,000
  • Un-parallel full rounded work experience and exposure on development
  • Immediate interview and ASAP joining

ARS – Appetency Recruitment Services @ 03 8560 3750

 

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  • Melbourne-CBD

 

Job Description 

To be successful in this landing this awesome role it is imperative that you have had proven experience selling Enterprise Software Solutions 

 

Role and Responsibility

Your role will be to identify, develop and close new business opportunities within the Enterprise Software space

You will also manage and grow each account by offering effective customer service and product demonstrations.

  • Understand client requirements and create need for the HR Solutions
  • "Smash" Monthly and Quarterly sales targets
  • Generate, Explore and develop new business sales
  • Maintain a solid opportunity pipeline
  • Meeting clients face to face and conduct product demonstrations
  • Experience Writing comprehensive tender responses, including coordinating bid teams
  • Excellent communication skills
  • Strong presentation and negotiations experience
  • Excellent technical IT aptitude and a fast learner!
  • Consultative, friendly yet focused "Solution Selling" approach: true trusted advisor approach
  • Ability to talk confidently to CTO, CIO, HR Managers and Procurement Managers about high level IT solution and technical concepts
  • Develop and maintain relationships with existing and new contacts


Mandatory Personality Attributes Required

  • Highly motivated person
  • Works to earn huge money for himself & NOT for salary
  • A person who is not full of promises BUT full of actions
  • Proven Enterprise Solutions Selling experience most probably in SaaS based HR softwares


What is on offer?

  • Good Base +  Commission 
  • Career Progression – Stepping into State Manager role
  • Good remuneration and work place options / CBD Office
  • Complete Product training
  • Great work life balance
  • Professional and customer driven company culture

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  • Melbourne-Melbourne
  • Strong Web and Mobile Development experience
  • Full exposure with frontend/backend/Middleware applications
  • Multi-million $$ revenue cloud platform

Job description

Work with a leading digital technology company at the forefront of Cloud Enterprise Software. Work with best in the industry on a cloud platform application that will provide an un-parallel work experience and exposure.

 Key Responsibility:

You will pivotal in the project implementations. You will work on modifying the SaaS platform with new features and developing the mobile app version of the platform. You must be technically very strong and hard working to meet the timely delivery of the client requirement platform.

 

 Primary Role Responsibilities:

  • An entrepreneur spirit and Great problem-solving skills are key to this role
  • Excellent experience with Entity Framework
  • Excellent knowledge of click once installable applications
  • Database schema and SQL query design skills
  • Good understanding of Object Oriented design
  • Understanding of Agile and Scrum methodologies
  • Experience with TDD
  • Familiarity with front-middle-bend end integration
  • End-to-End deployment based on Testing first methodology
  • Very good in understand HDD, and creating LDD and testing scenarios to deliver

Requirements:

  • Strong background in .Net 4.0+ development
  • 3+ years using WPF and XAML in a commercial environment
  • Agile Development and Testing experience
  • Technical degree qualification required
  • Cloud exposure
  • Experience in .NET technical stack  while good to have AngularJS, SASS, JQuery, Bootstrap, Ember, SASS
  • Capability to work independently technically and within a team

 

On Offer:

  • Competitive Remuneration on a permanent position
  • Melbourne CBD location
  • Un-parallel full rounded work experience and exposure on development of a world class SaaS software

 

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  • South Melbourne-CBD

Our client is looking for a technically strong person who can easily perform Non Functional "Workflow" Performance testing - Performance and Stress testing.

Our client is an Australian company start-up with projects with few leading Australian companies. The company's mission is to deliver pragmatic, meaningful and measurable technology driven solutions with prime focus on successes aligned to business outcomes of their clients.

This role is extremely important for our client to ensure that they deliver a robust solution to their customers.

Responsibilities of the role include:-

Ø  Ideal candidate would have strong experience in performing the below responsibilities.

Ø  We need someone who has hands on experience and can operate and conduct varied testing scenario with minimal guidance

Disaster recovery/High availability testing

·         Shut down a web server and ensure that all traffic is handled by other servers in the load balanced group

·         Shut down a search server and ensure that all traffic is handled by the other search servers

·         Take a VMware host out and ensure that all servers restart on a different host

·         Put a VMware host into maintenance mode and see that all virtual servers are automatically migrated onto other hosts

·         Site Recovery Manager "bubble test"

·         Test fail over of whole system to DR centre and test the application

Performance testing

·         Test the speed of loading the front page dashboard and creating a new conflict search request and client/matter intake request

·         Test the response times of smart look up lists etc

·         Test the time taken to obtain conflict search results, generate reports and email

·         Test the time taken to move around the system

·         Test the time taken to assign a client and matter number (obtained from the regional PMS systems)

·         Load testing

·         Test the impact of multiple users accessing the system

·         Test the impact of running concurrent conflict searches

Requirements:-

·         2+ years of experience in performance testing

·         Any relevant certifications will be highly regarded

 

You will be rewarded with:-

·         Job Type: Full-time role

·         Salary: $70,000.00 per year including super

Please contact us @ within 24 hours @ of submitting your application @ if you have not heard from us 
aditi@appetency.com.au @ 03 8560 3750
jobapplications@appetency.com.au @ 03 8560 3750

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  • Melbourne-CBD

Graduate Application Developer

Role Summary

A proficient application developer who has great knowledge in .NET web application development and some CMS such as PHP, Joomla. You will be developing working on product enhancement or website development project. We are a coherent team and looking for person who likes to take responsibility and lead juniors in future

To be successful you will have the following experience

  • Have or soon completing a master's degree in IT (or relevant educational qualifications)
  • Strong Development experience and Proven skills with .Net or website development CMS
  • Experience with Web application development using VB, C#, ASP.NET, JavaScript, PHP, Woodpress or Joomla
  • Ability to communicate clearly and effectively
  • Ability to work mostly autonomously as well with other team members
  • Passionate commitment to developing high quality products
  • Passionate about professional development

 

Extra points

Ability to work with

  • Microsoft SQL Server and write basic SQL queries
  • Microsoft office products (Word/ Excel/ etc.)
  • Microsoft Server knowledge is a bonus

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  • Melbourne-CBD

Our client is ASX listed, one of the leading firms in insurance sector.   

Reporting to the Projects and Business Process Improvement Manager, we will be looking for Junior Project Managers and Senior Business Analysts to take responsibility for all aspects of the project lifecycle, from planning, budgeting, requirements gathering and stakeholder engagement, through to the realisation of benefits as outlined in the business case. It is expected these roles will be focused on business projects and the technology implications of business growth and change. This role would suit individuals who have come from a similar-sized SME organisation where you have supported businesses in key change projects.


What will you do?

  • Work with the Senior Project Manager/Program Manager to develop and execute change and communication activities that engage both the project team and the business
  • Requirements gathering and helping to define project scope
  • Work collaboratively with the Project Team to develop ‘As Is’ and ‘To Be’ process design documents and other project documentation (including Word, Excel and PowerPoint presentations);
  • Support the Senior Project Manager / Program Manager in developing and maintaining regular project reporting;
  • Managing project cost and deliverables
  • Updating and managing Project Schedule in MS Project.
  • Entering project data and running reports for the wider team and stakeholders.
  • Establish and maintain an updated and consistent document repository including project plans, issue logs etc
  • You will have experience in project management/ Business Analyst roles in a fast-paced and innovative environment. You will be resilient, have the ability to adapt your approach depending on project requirements and bring structure and process to a dynamic and changing environment. 

 

Qualifications:

  • Min. Bachelor's degree
  • At-least 7+ years' relevant experience; Strong problem solving skills, a high level of initiative
  • Significant Business analysis experience and exposure to project management PMP methodology
  • CBAP / PMP certification will be highly regarded
  • Experience working on critical chains, project documentation
  • Experience of working with ambiguity in a busy working environment;
  • Project Coordination skills and experience;
  • Excellent MS Project, Excel and PowerPoint skills

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  • Melbourne-CBD

Business Analysts for long terms contracts in Melbourne CBD. There are various exciting projects available to work with the best- don�t miss out! Main Responsibilities: Responsibility for the delivery of analysis in an Agile environment Assist internal and external clients and IT personnel to define business requirements and support operational processes Management and prioritising backlogs of user stories Document requirements, practices and procedures in a clear and concise manner Own and maintain documentation throughout the project life-cycle Partake in quality improvements initiatives as required Skills and Experience: Experience conducting interviews and workshops Experience working in web/online market is highly desirable Excellent communication and collaboration skills Strong attention to detail Minimum of a bachelor�s degree or equivalent in an IT related field

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  • melbourne-CBD

An experienced Business or Process Analysts with strong analysis or process skills coupled with the ability to build relationships and facilitate discussion on process improvement with various levels within an organisation and enable change, you take pride in delivering strong outcomes and act as a bridge between business and IT. We are currently have several opportunities for consultants with great communication and stakeholder skills, with desirable experience in Training and Agile: Successful candidates will be able to demonstrate previous or current experience in Business requirements gathering or Process Design Capability Use case preparation Information management Useability design Workshop facilitation Desired Skills & Experience: Degree qualified in Computer Science, Information Systems/Technology or similar Training delivery experience Ability to work in a collaborative team environment, including working with and managing remote teams Excellent written and verbal communication skills Consultative approach Good stakeholder management Outcome based and results focused Current or previous consulting would be an advantage Qualifications in Agile, BABOK, ITIL, PMBOK or TOGAF highly regarded Experience in QA activities and required unit, system and integration testing would be an advantage / bonus.

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