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  • Melbourne-Brunswick East
  • Full time Permanent position
  • Very Wide exposure + growth potential

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people who have wide technical skills and can help deliver our high level of customer service. 

Our client’s core clientele are from 20 to 250 PCs but as demand continues to grow, so too support scope.  The primary purpose is to remove the impediments caused by IT to business growth.

 Key Responsibility & Must haves:

The primary objective is to find and close new opportunities with new prospects, which align with our purpose to help people in business to succeed through technology and our vision that technology unleashes the potential of every business.   This role is key to growing into a medium size business with a recognised brand that enhances opportunities for our people & customers.

The position involves but is not limited to the following areas of responsibility

  • Meet targets for finding new names and progressing opportunities through the sales pipeline
  • Deliver the right products and solutions that meet prospects needs, against defined revenue and growth targets for new business through a focused sales strategy.
  • Consistently monitor sales activity and track results. Prepare and present accurate and timely sales forecasts
  • Work closely with the Professional Services team to ensure the required product knowledge to maximise opportunities
  • Leverage relationships with our vendors and strategic partners to maximise the growth potential and opportunities. Specifically, Telstra, Microsoft, HP or others that may be agreed from time to time.
  • Hand over sales to service delivery to ensure successful transition into ongoing relationship management
  • On-going improvement of sales capability and process
  • Maintain up to date knowledge and the competitive environment
  • Use branded collateral to position client as a strong value proposition and market leader.

Key Skills you will need to bring to the role:

Applicants must have the following attributes:

  • Loves to sell
  • Forms relationships with lead sources
  • High integrity, in that what they tell clients aligns with what we deliver
  • A history of solution selling not transactional sales
  • A sound knowledge and understanding of IT Infrastructure and managed services
  • Previous clients and connections that fit our target market of businesses with 20     to 400 computer based staff
  • Follows structured sales processes including use of Salesforce.com
  • Has the right to work in Australia.
  • Has sold Telstra services in a previous role.
  • Knows Account Executives/TSSs/Sales Managers at Telstra in order to generate leads from SME, mid-market, premier business and DCH teams

Requirements:

  • New names added to salesforce.com each week
  • Activity levels recorded in salesforce.com each week (phone calls, emails, meetings, events attended)
  • Sales progressions as measured in salesforce.com each week 

Travel - Ability to travel to client sites and a valid driver's licence is required.

Competencies:

  • Building relationships, both directly and through channels
  • Identifying and closing sales
  • Advanced collaboration and communication 
  • Strategic planning
  • Influencing and Persuasion
  • Stamina 
  • Self-confidence, positive and resilient mindset

On Offer:

  • Full time role + Competitive Remuneration + Uncapped OTE
  • Great culture
  • Leadership and growth potential

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link:   https://www.appetencyrecruitment.com.au/a6896c37/sales-and-marketing-jobs/business-development-manager-brunswick-east.php

Other titles for this role in other organisation might be: Business Development Manager,Technical Account Manager, Account Manager, Client Success Manager, Client Engagement Manager, New Client Aquisition 
Appetency Recruitment Services @ 0385603750

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  • Melbourne-South Melbourne

** Leading service desk and ensuring client satisfaction

** Centralised service desk leadership role MSP business

** IT infrastructure and Cloud services for Small, Medium to Large organisation

Our Client:                            

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you play the role of Technical Leadership (CTO) in the organisation. You shall jointly own the P&L with the MD and Sales Director. You shall be accountable for deciding the technical direction the organisation takes and be responsible to seem less client delivery.

Common Requirement:

  • Proven leadership experience and previous accountability for P&L
  • Excellent communication and client management skills
  • Strong work ethic and time management skills
  • Strong technical IT infrastructure solution background
  • Accountability for P&L and ability to take accountability & deliver customer satisfying results

Reporting directly to the MD, Technical Service Delivery Manager shall work with the sales team to offer innovate solutions to the clients and lead the Service Desk and Project Delivery function for the organisation.  The role will require working across Client Satisfaction, ITIL disciplines, Incident / Problem Management, Configuration Management, Change Management, Release and Project Management, HR functions, Appraisals, Client management and stakeholder management with focus on continuous improvement and client satisfaction.

Job tasks and responsibilities

  • You will be an accomplished IT professional with a strong technical background
  • You will have great interpersonal skills and demonstrable experience providing excellent customer service and user experience
  • Ideally you will have experience of providing IT business strategy, budgeting and strategic direction and also producing effective reports as you will be predominantly focused on business outcomes and service delivery.
  • Experience in small-medium sized enterprises would also be hugely advantageous.

General Leadership Responsibilities

  • Accountable for P&L along with MD and Sales Director
  • Ensuring 100% client satisfaction & service delivery
  • Leading the service desk and projects team
  • Mentoring of staff
  • Ensuring performance and resource utilisation KPIs are met
  • Accountable for client satisfaction

Technical Leadership Responsibilities

  • Acting as CTO & deciding the technical direction of the company
  • Hiring of the technical delivery team
  • Working with Sales team to develop new innovative solutions for the clients
  • Approving right solutions for the clients

Project & Service Delivery Responsibilities

  • Ensuring projects are completed in scope, on time & in budget
  • Ensuring performance and resource utilisation KPIs are met
  • Accountable for Project plans implementations
  • Mentoring projects team on project management & reporting

Key Performance Indicators for the role

KPIs for this role shall be across the following:

  • P&L
  • Client satisfaction
  • On time, in budget delivery of projects
  • Process improvement
  • New solution in technology stack

 

Requirements:

  • Proven experience in an IT Service Delivery experience in a managed services environment
  • Many Certifications in (Cisco, Microsoft, VMware, Palo Alto, WatchGuard, Azure, AWS, Azure)
  • Strong Leadership experience – proven experience of leading teams
  • Proven knowledge in new and upcoming technologies
  • Professional grooming and presentation
  • Australian drivers' license and own vehicle
  • Solutions and improvements focused individual

On Offer:

  • Full time role + Competitive Remuneration + Leadership Position
  • Great culture
  • Leadership and growth potential

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/ecf341fe/information-technology-jobs/helpdesk-manager-south-melbourne.php

Other titles for this role in other organisation might be: Service Delivery Manager, Technical Service Delivery Manager, General Manager, Chief Technology Officer, CTO, COO, Client Delivery Manager, Client Success Manager, Client Satisfaction Manager, Associate General Manager, Service Delivery Lead

 

Appetency Recruitment Service @ 03 8560 3750

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  • Sydney-Sydney

Our Client has immediate opportunity for a Senior Operations Manager. The ideal candidate must have at least 3 years of experience within online marketing, including social media. You must also have a minimum of 3 years of experience in a managerial level role. The Senior Operations Manager is the strategic leader across website operations, content planning, products development, business development and team management.

In this role, the individual will develop and execute an integrated strategy related to current and future needs, and implement effective methods to achieve business goals of new site’s P&L and operations while delivering best practices in strategic planning and optimizing website content, brand awareness boosting, website traffic attracting, new client exploring, negotiation, data analysis, requisitions, and collaboration across the Company.

The Senior Operations Manager will play a strategic leadership role while also ensuring the new site's every day operational activities run smoothly and effectively.

Qualifications

  • Bachelor's degree required. MBA is preferred.
  • Minimum of 3 years of experience within online marketing, including social media.
  • Minimum of 3 years of experience in a managerial level role is required.
  • Experience with exploring new client within and out of affiliate network.
  • Ability to discuss a wide range of topics from business strategy to the tactical execution of that strategy.
  • Excellent organizational, leadership, motivational, analytical problem solving and strategic thinking skills.
  • Ability to build cross-functional partnerships and engage in and lead cross-functional teams and initiatives.
  • Strong change management skills and experience.
  • Demonstrated negotiation and management leadership skills.
  • Experience with planning, developing and monitoring production strategies and performance metrics.
  • Must be able to work in a fast-paced environment with dynamic priorities and demands.
  • Understand budget development and monitoring with knowledge of P&L for all operations.
  • Legally eligible to work in Australia
  • Bilingual in English and Chinese is a must.

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  • South Melbourne-South Melbourne
  • Ability to nurture client relationships and achieve revenue targets
  • Grow Accounts in Small, Medium to Large organisation client base
  • Solution selling around IT infrastructure, network, security and Cloud services

Our Client:                        

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you to be customer champion. You should be able to speak the customer's language as your own thus interact with client management in a business language and discuss the solution with client’s technical team in a technical language.

Common Requirement:

  • Act as the face of the organisation – build excellent trusted relationship with clients
  • Strong work ethic and time management skills
  • Experience in technical IT infrastructure solution
  • Strategic in client solution approach  

Job tasks and responsibilities

  • Create & nurture relationships with the existing clients of the business
  • Ability to anticipate and discover client’s anticipated needs & generate more revenue from the client accounts
  • Understand client requirements & Create proposals, pricing, quotes for customer requirements
  • Excellent client expectation management & strong knowledge of ITIL based Service Management workflow applications like Incident, Problem and requirements management.
  • Ability to understand client requirements and Excellent Solution selling experience around IT infrastructure, Cloud infrastructure (AWS, Azure), Servers, networking, mobility, telecommunication etc 
  • Build strong customer relationships and accountable for customer NPS
  • Excellent time management, client management & revenue management expertise

 

Experience: 

This is not a technical hands on role however the right candidate must have good understanding of IT infrastructure & technology. 

  • A naturally good communicator & people’s person
  • Strong experience of identifying client's requirements and ability to hold business level solutions discussion with CXO and technical staff around client's infrastructures such as VMWare, Infrastructure, Cloud, network, Mobile devise management (MDM) systems 
  • Good knowhow to that you can understand technical jargons such as servers, Windows Server 2008 / 2003, Exchange, O365, Active Directory, AirWatch, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Open Suse), other mail systems, web certifications such as SSL and IIS
  • Candidates with VMWare, Microsoft, ITIL certifications shall be given preference
  • Proven experience of account management & ideally having experience creating quotes around IT services – Cloud, Telstra Cloud, Azure, Server utilization, etc
  • Someone who has been a technical person in the past but has few years client management experience can also be considered for this role however you must be an excellent communication and must have ability to build strong client relationships

 

On Offer:

  • Full-time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

 

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/de0c709d/sales-and-marketing-jobs/account-manager-managed-it-services-south-melbourne.php

Other titles for this role in other organisation might be: Client Engagement Manager, Account Manager, Relationship Manager, Client Success Manager, Business Development Executive, Business Development Manager, IT Infrastructure Specialist, Business Development Director, Sales Manager, Senior IT Consultant

 
Appetency Recruitment Services @ 0385603750

 

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  • Melbourne-South Melbourne
  • Seat in leadership team & Responsible for joint P&L
  • Accountable for acting as the CTO for the MSP business
  • IT infrastructure and Cloud services for Small, Medium to Large organisation

Our Client:                        

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you play the role of Technical Leadership (CTO) in the organisation. You shall jointly own the P&L with the MD and Sales Director. You shall be accountable for deciding the technical direction the organisation takes and be responsible to seem less client delivery.

Common Requirement:

  • Proven leadership experience and previous accountability for P&L
  • Excellent communication and client management skills
  • Strong work ethic and time management skills
  • Strong technical IT infrastructure solution background
  • Accountability for P&L and ability to take accountability & deliver customer satisfying results

Reporting directly to the MD, Technical Service Delivery Manager shall work with the sales team to offer innovate solutions to the clients and lead the Service Desk and Project Delivery function for the organisation.  The role will require working across Client Satisfaction, ITIL disciplines, Incident / Problem Management, Configuration Management, Change Management, Release and Project Management, HR functions, Appraisals, Client management and stakeholder management with focus on continuous improvement and client satisfaction.

 

Job tasks and responsibilities

  • You will be an accomplished IT professional with a strong technical background
  • You will have great interpersonal skills and demonstrable experience providing excellent customer service and user experience
  • Ideally you will have experience of providing IT business strategy, budgeting and strategic direction and also producing effective reports as you will be predominantly focused on business outcomes and service delivery.
  • Experience in small-medium sized enterprises would also be hugely advantageous.

General Leadership Responsibilities

  • Accountable for P&L along with MD and Sales Director
  • Ensuring 100% client satisfaction & service delivery
  • Leading the service desk and projects team
  • Mentoring of staff
  • Ensuring performance and resource utilisation KPIs are met
  • Accountable for client satisfaction

Technical Leadership Responsibilities

  • Acting as CTO & deciding the technical direction of the company
  • Hiring of the technical delivery team
  • Working with Sales team to develop new innovative solutions for the clients
  • Approving right solutions for the clients

Project & Service Delivery Responsibilities

  • Ensuring projects are completed in scope, on time & in budget
  • Ensuring performance and resource utilisation KPIs are met
  • Accountable for Project plans implementations
  • Mentoring projects team on project management & reporting

Key Performance Indicators for the role

        KPIs for this role shall be across the following:

  • P&L
  • Client satisfaction
  • On time, in budget delivery of projects
  • Process improvement
  • New solution in technology stack

 

Requirements:

  • Proven experience in an IT Service Delivery experience in a managed services environment
  • Many Certifications in (Cisco, Microsoft, VMware, Palo Alto, WatchGuard, Azure, AWS, Azure)
  • Strong Leadership experience – proven experience of leading teams
  • Proven knowledge in new and upcoming technologies
  • Professional grooming and presentation
  • Australian drivers' license and own vehicle
  • Solutions and improvements focused individual

 

On Offer:

  • Full time role + Competitive Remuneration + Leadership Position
  • Great culture
  • Leadership and growth potential

 

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/8fcd5f14/information-technology-jobs/technical-service-delivery-manager-south-melbourne.php

 

Other titles for this role in other organisation might be: Service Delivery Manager, Technical Service Delivery Manager, General Manager, Chief Technology Officer, CTO, COO, Client Delivery Manager, Client Success Manager, Client Satisfaction Manager, Associate General Manager, Service Delivery Lead

 

Appetency Recruitment Service @ 03 8560 3750

 

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  • South Melbourne-CBD

** Technically strong and ability to deliver projects

** Ability to build new relationships & Exceeding projects matrices

** IT infrastructure and Cloud services for Small, Medium to Large organisation client base

Our Client:                            

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you to be technical, projects & customer champion. You should be able to speak the customers language as your own thus interact with client management in a business language and discuss the solution with client’s technical team in a technical language.

Common Requirement:

  • Empathy and ability to listen to customer and understand the business criticality of your job for our client
  • Strong work ethic and time management skills
  • Hands - on experience in technical IT infrastructure solution
  • Great communication and phone manners
  • Accountability – ability to take accountability & deliver customer satisfying results

The Project Engineer will work within a team demonstrating their proven technical, project delivery and superior customer service skills.  The role will require working  across ITIL disciplines, Incident / Problem Management, Configuration Management, Change Management, Release Management and Project implementation and stakeholder management.

 

Job tasks and responsibilities

  • Assisting with delivery of IT projects on time, in budget and in scope
  • “Can do” attitude  - The ability to work independently, yet part of a virtual team
  • Technologies you must be proficient in Active Directory, Microsoft Server, Virtualization - HyperV or VMWare, SAN storage, Microsoft Azure, VLAN/WLAN, Microsoft Exchange, Office 365/Hosted Exchange, Backup Software (like Shadow Protect), Networking: routing - switching, Internet troubleshooting, Firewalls: Palo Alto, Ruckus Cisco, Juniper, Watchguard
  • Excellent customer advocacy, organizational & communication skills, both written and verbal skills
  • Timely resolution of service tickets to meet client Service Level Agreements (SLA's)
  • Remote and onsite maintenance and support of clients' network infrastructure
  • Working with other technical team members to resolve issues accurately/promptly
  • Reporting of any unhealthy client service trends to the Service Delivery Manager
  • Being part of the On-Call Roster, to deliver after-hours support response (small number of requests)
  • Conduct F2F site visit pr over the phone and identify & resolve customer IT infrastructure problems single handled

 

Requirements:

 

  • Proven experience in an IT Service Delivery and Project team environment within an MSP company servicing external clients
  • Professional grooming and presentation
  • Australian drivers' license and own vehicle
  • Solutions and improvements focused individual
  • Certifications in one or more (Cisco, Microsoft, VMware, Palo Alto, WatchGuard, Ruckus, Aruba, AWS, Azure)
  • Knowledge of Firewall, IPS, QOS  and/or  VPN technologies
  • Knowledge of ConnectWise (PSA) and Kaseya (RMM) preferably
  • Proven knowledge in new and upcoming technologies

 

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

 

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=153

 

Appetency Recruitment Service @ 03 8560 3750

 

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  • Box Hill-Box Hill

Telstra Business Account Manager

  • Telstra Business sales experience – Good understanding of Telstra products such as TBS
  • Permanent Role – Immediate joining
  • Excellent written and communication skills

Our client is a renounced and well respected Telstra Partner. You will be working with the Telstra product portfolio side of the business and if possible then generate revelue for the managed services side of the business as well.

 

You will be responsible to contact Small Business customers and create customer relationships. The outlined objective will be to generate small business sales, support as well as creating appointments for BDM’s and customer service duties.

What will you do?

  • Contacting, Account management and Solution Selling to Telstra customers
  • Assess their bills and give them a solution to clients problems and resolving billingissues
  • Office based / over the phone and account management

Skill / Experience Requirements:

  • MANDATORY experience in selling Telstra business products such NBN, Apps, mobile plans, etc and good knowledge of TBS, Phone Systems / PABX, BizEssentials, Voice Plans
  • Good understanding Telstra products and provisioning
  • MUST have experience in selling DOT, BizEssentials. Business Mobility, NBN products
  • Must have At-least 2 years TELSTRA B2B sales experience
  • Telstra experience in analysing Telstra business billing & understanding on Telstra provision so that you can instruct provision team for any special requirements
  • Excellent phone manners and ability to build relationships
  • Proven experience of cold calling and appointment booking
  • Proven ability to work with Business Development Manager and in achieving joint team target
  • Must speak English clearly – Must have good written and verbal communication skills
  • Ability to hit daily calls, appointments & sales targets
  • Previous experience of working in similar role with Telstra Business Center or Telstra Partners will be given preference

What is on offer:

  • Base Salary + super + OTE
  • Permanent position
  • Excellent client engagement role
  • Excellent office & culture

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link:

 

Other titles for this role in other organisation might be: Telstra B2B Sales Consultant, Telstra Account Executive, Telecom Sales Consultant, Solutions Sales Consultant, Business Expert, Business Sales Consultant, Telstra Telesales consultant, Telstra Sales Support Consultant, Telstra Tele-Appointment Setting Consultant, Appointment Setting Consultant, Telstra Business Centre Sales Consultant, Telstra Business Center Account Executive, and Telstra Account Manager

Appetency Recruitment Services @ 03 8560 3750

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  • Sydney-CBD
  • 5+ years of sales experience (with min 3 years inside sales).
  • Focus on new business development and of exceeding sales targets
  • Permanent Role – Immediate Interview
  • Strong eye for business with proven B2B experience
  • Digital sales or IT related product sales preferred

Responsibilities:

  • Execute outbound calls in order to achieve New Business direct sales revenue targets by selling to SMEs.
  • Identify/qualify/develop/close new commercial opportunities within the exciting world of social media solutions.
  • Manage account profiling process which includes understanding prospects’ buying process, communicating value propositions and selling the product to the prospect
  • Educate prospects and recommend advertising solutions that fit the needs of Small Business owners
  • Build positive relationships with prospects and teammates

Offer the opportunity to;

  • Sell Digital Media(Facebook, Instagram, etc) from prospecting to close
  • Earn an attractive base salary plus uncapped commissions(85K OTE+).
  • Make a positive and direct impact on the growth of your clients.
  • Grow your career with ongoing training in a supportive and upbeat atmosphere

Skill / Experience Requirements:    

  • 5+ years of sales experience (with min 3 years inside sales)
  • Focus on new business development and of exceeding sales targets
  • Strong eye for business with proven B2B experience
  • Digital sales or IT related product sales preferred
  • A professional and inquisitive demeanour, able to engage customers and build relationships.
  • An exceptional and consultative communication style, with the ability to discover and understand customer needs.
  • Ability to influence, combined with creativity, determination, and persistence.
  • Excellent written and interpersonal communication skills.

What is On Offer:

  • Permanent  role
  • Excellent growth prospects

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=146

Appetency Recruitment Services @ 03 8560 3750

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  • Sydney-CBD
  • 2 years of Retention and Inside Sales experience.
  • strong Relationship Building experience
  • Permanent Role – Immediate Interview
  • Experience in IT product/service sales preferred
  • Knowledge of Social Media and Targeting options a distinct advantage 

Skill / Experience Requirements:      

  • Minimum 2 years of Retention and Inside Sales experience, ideally with strong Relationship Building experience
  • Experience in IT product/service sales preferred* *
  • Knowledge of Social Media and Targeting options a distinct advantage *
  • Energetic and positive attitude with a high level of personal integrity and a desire to win in the right way
  • Strong verbal and written communication skills
  • Strong rapport building, relationship and account management skills
  • Proven track record of success in outbound calling, Relationship and sales experience within an Inside Sales environment
  • Ability to work with numbers to perform various types of calculations in order to effect basic commercial transactions and forecast accurately
  • Teamwork and the ability to manage multiple stakeholders
  • Personal computer literacy including MS-Word, Excel, PowerPoint, Outlook and CRM systems
  • Strong business acumen with proven B2B experience ( emphasis on small businesses)
  • A university degree (Bachelor or equivalent) preferred but not essential if equivalent related experience can be demonstrated
  • Consultative and solution based selling skills and experience***

What is On Offer:

  • Permanent  role
  • Excellent growth prospects

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=145

Appetency Recruitment Services @ 03 8560 3750

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  • Sydney-CBD
  • Having strong industry experience 
  • Having good project management and team management skill
  • Strong communication skill

Skill / Experience Requirements:      

  • Having strong industry experience 
  • 8-12 years of experience
  • Knowledge of education domain
  • Having good project management and team management skill

What is On Offer:

  • Permanent/Contract role
  • Excellent growth prospects
  • 100K AUD/annum ( All Inclusive)

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=141

Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD

** Exceeding sales targets

**New Business Development into Managed Services especially around mobility

** Account Management and solution selling around IT infrastructure and Telstra services

 

Our Client:

Our client is a Telstra Enterprise partner and we are looking for exceptions candidate, a relationship builder who can capture new clients, build strong client relationships and contribute to the growth of the Managed IT Services business of the organisation. 

The role initially shall be new business development role and moving to a mix of BDM and AM as the clientele grows.

 

Common Requirement:

  • Excellent relationship building capability.
  • Strong work ethic and time management skills
  • Hands - on experience in technical IT infrastructure solution selling.

 

Job tasks and responsibilities

  • Build new client base for the IT managed services practice
  • Accountable for revenue growth and exceeding target expectations
  • Designing and building solutions around IT infrastructure, Cloud infrastructure (Telstra cloud, Azure), Servers, Mobile device management (MDM), mobility and telecommunication set up of the clients
  • Create proposals, pricing, quotes for customer requirements and build sales pipelines
  • Excellent knowledge of ITIL based Service Management workflow applications like Incident, Problem and requirements management.
  • Build strong customer relationships and accountable for customer NPS
  • Responsible to set and manage client expectations

 

Experience: You MUST have:

  • Proven track record of several years work experience in Selling of IT infrastructure solutions
  • Exceeding sales expectation and must have proven track record of 100% accountability
  • Experience Solution Selling around – VMWare, Infrastructure, Cloud and specially Mobile devise management (MDM) systems and Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS etc
  • Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2003, Exchange, O365, Active Directory, AirWatch, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Open Suse), other mail systems, web certifications such as SSL and IIS
  • Previous experience of Telstra business products and process shall be beneficial
  • Candidates with VMWare, Microsoft, ITIL and Telstra certifications shall be given preference
  • Proven experience of creating quotes around IT services – Cloud, Telstra Cloud, Azure, Server utilization, etc

 

On Offer:

  • Full-time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

 

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=139

 


Other titles for this role in other organisation might be: Account Executive, Account Manager, Relationship Manager, Client Success Manager, Business Development Executive, Business Development Manager, IT Infrastructure Specialist, IT Sales Director, Sales Director, Business Development Director, Sales Manager

 
Appetency Recruitment Services @ 0385603750

 

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  • Sydney-CBD
  • Creative, enthusiastic sales professional.
  • Excellent interpersonal and account management skills
  • Deep understanding of the Australian digital media landscape

Skill / Experience Requirements:      

  • Extensive experience working in digital with a particular focus on display, content and/or social solutions, with a minimum of two years in a sales role.
  • Excellent communication and presentation skills.
  • Natural ability to work collaboratively and lead teams of people.
  • Excellent attention to detail. Superb client and personal management skills.
  • Sound ability to create, develop and present proposals and reports.
  • Proficiency with MS Office and, ideally, InDesign and Photoshop

Responsibilities

  • Managing direct and agency clients across Australia and New Zealand.
  • Driving sales, digital innovations and revenue opportunities through the business in order to meet revenue targets.
  • Providing sales and client management support to the Business Director.
  • Managing a Business Executive, ensuring effective campaign delivery and reporting. Working with the Partnerships Editor to deliver branded content and activations for our partners.

What is On Offer:

  • Permanent/Contract role
  • Excellent growth prospects

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=129

Appetency Recruitment Services @ 03 8560 3750

 

 

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  • Melbourne - Western Suburbs-CBD
  • Experienced New Business Development – Digital Sales  
  • Permanent Role – Great salary + commissions
  • Excellent people, communication, sales and client skills

 

Our Client is Digital Company with an impressive client list and some really impressive past projects.

Skill / Experience Requirements:

  • New Business Development – someone who can have a monthly sales revenue 0f $30K to $50K to $100K per month (DO NOT APPLY IF YOU ARE NOT HITTING THESE FIGURES)
  • A peoples person – likeable personality –
  • Ability to build repo with client & very sales and client focussed
  • Good knowledge of Website development, App Development, SEO, SMO, PPC and various technologies in Website/App development
  • Ability to solution sell – website, App development, SEO, SMO, PPC, custom software development

 

What will you do?

  • Target SME and corporate clients for Digital projects
  • Build your leads, nurture to prospects and convert to client
  • Clock $30K to $100K revenue per month – consistently
  • Build repo with team & client

What is on offer:

  • Permanent role + Competitive Remuneration based on Target hit
  • Salary not a concern for someone with proven track record in Digital Sales

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=125

 

Other titles for this role in other organisation might be: Sales Executive, Sales Manager, Digital Sales Manager, Digital Sales Executive, Business Development Manager, Client Success Manager, Account Manager, Account Executive

Appetency Recruitment Services @ 03 8560 3750

 

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  • Fitzroy North-Fitzroy North

 At-least 4-5 years Project management experience
 Permanent Role – great team
 Excellent written and communication skills


Our Client is a well know Digital Company in Melbourne. They specialise in making robust digital
solutions / Web Design solutions for the clients.
What will you do?
You be managing the delivery of projects for multiple clients ensuring 100% client satisfaction and
ensuring on time, in budget delivery of the projects.
 Manage multiple project deliveries
 Ensure timely, within budget and on quality delivery to the clients
 Demonstrate the ability to be customer focused, solutions orientated and the ability to follow up on outstanding
things
 Ability to provide exceptional customer service over the phone (70%) or on premise (30%)
 Work with client in capturing new requirements and working with team to ensure the requirements are
implemented correctly
 Work on Web development technologies such CMS, Wordpress, Joomla, Business Catalyst, SQL
 Technical savvy so to understand web technologies and project delivery but does not have to technical guru
 Good understanding of Web projects delivery methodology
Skill / Experience Requirements:
 Must have At-least 4 years’ experience in managing digital projects
 Strong customer engagement skills with at-least 4+ years of experience
 Proven ability to manage and deliver multiple projects at the same time
 Must speak English clearly – Must have good written and verbal communication skills
 Must be able to work in a small team environment and manage team
 Experience of working on digital projects and technologies
 Experience of projects in Adobe Business Catalyst and/or Adobe Business Catalyst certifications will be preferred
 Experience working on project management tools such MS Project + certification preferred
What is on offer:
 Permanent leadership position
 Excellent client engagement role
 Competitive remuneration
How to apply:
 If you on our website, apply below.

https://www.appetencyrecruitment.com.au/companydescription.php?tid=105

 If you are NOT on our website, please apply on the link:
Candidate Profile
www.appetencyrecruitment.com.au Page 2
Other titles for this role in other organisation might be: Project Manager, Project Lead, Digital
Delivery Manager, Digital Lead, Client Engagement Manager, Digital Transformation Manager, Web
Design Lead

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  • Melbourne-CBD

Job description - Always looking for Best Talent

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people who have wide technical skills and can help deliver our high level of customer service. 

Core clientele have from 20 to 150 PCs but as demand continues to grow, so too support scope.  The primary purpose is to remove the impediments caused by IT to business growth.

 Key Responsibility & Must haves:

You will pivotal in the implementations and ensuring 100% client satisfaction. You will be the one who will be the face of the organisation, thus you need

  • Great communication skills and phone manner
  • Empathy and ability to listen to customer and understand the business criticality of your job for our client
  • Accountability – ability to take accountability & deliver customer satisfying results

 Primary Role Responsibilities:

  •  “Can do” attitude  - The ability to work independently, yet part of a virtual team
  • Excellent customer advocacy, organizational & communication skills, both written and verbal skills
  • Excellent problem identification and problem solving skills
  • Responding to and resolving phone and email tickets in a professional, timely manner with an emphasis on high quality customer service (target of 70% first contact resolution).
  • Being part of the On-Call Roster, to deliver after-hours support response, approx 5 x 2 weeks per annum
  • Conduct F2F site visit and identify & resolve customer IT infrastructure problems single handled
  • Ability to build server from scratch & resolve multiple site connectivity / server login / VPN connectivity / network / router / desktop / etc issues   
  • Completing training as agreed with the Service Delivery Manager (minimum expectation of 1 certification per quarter)
  • Performing regular daily tasks including Backup system monitoring duty
  • Deployment of PCs using SOE technology including desktop refresh & rollouts
  • Undertaking Problem Management to investigate the root causes of incidents for the Proactive prevention of problems
  • Working with filed technicians (Service Engineers) on both support and scheduled maintenance tasks
  • Working as a technical resource for IT implementation / upgrade projects under direction of Project Managers
  • Documenting duties as per documentation systems, updating customer details including configuration, contacts and support tickets
  • Escalating service requests that require additional resources to Service Delivery Manager in a timely manner (eg. Priority 1 tickets)
  • Documenting and discussing recommendations with clients and escalating these to the Professional Services department

Requirements:

  • At-least 5+ years’ experience in an IT services position
  • Tertiary education, ideally a university bachelors’ degree (in any field)
  • ITIL certification
  • Completed MCSE Certification
  • A valid driver's license and own vehicle to travel to clients’ sites
  • Proven ability to build strong relationships with clients
  • Technical problem solving skills & experience (Network, Server and Desktop)
  • Have worked with helpdesk systems
  • The right to work in Australia.

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Leadership and growth potential

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=80

Appetency Recruitment Service @ 03 8560 3750

 

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  • Melbourne-CBD
  • Experience in volume and value channel business
  • Excellent relationship building skills and ability to build channels
  • Opportunity to work with market leader NASDAQ listed company

Position description

Our client is one of the world’s leading and NASDAQ listed security and surveillance solutions company. It is a trend setter in Network security and surveillance industry. Take the opportunity to join a worldwide team of over 2000 smart and talented people.

You will be reporting directly to the Country Manager and will be responsible for building sales and channel throughout ANZ & SEA.

Requirements:

As a distribution sales manager you will be accountable for the following

  • Revenue & Growth - Accountable for revenue and growth of the company in the region
  • Drive Channel partner and Authorized Dealer program - Full responsibility to lead and drive local distribution sales and channel partner program with the objective to capture best partners in the market and to maximize growth potential in the market through building strong channel infrastructure
  • Leadership & Coaching - Developing and empowering the channel partners by continuous training, coaching, educating, setting targets and continuously evaluating their performance
  • Process improvement - Implement and improve the region’s sales processes, tools and guidelines by working closely with your colleagues 
  • Strategy – Prepare and execute company’s regional strategy, business and marketing plan  

Other Requirements

  • MUST have right to work in AUS
  • Education: University degree with 10 years relevant experience and at-least 5 years in multi-national 
  • At-least 10 years in channel development and sales in relevant IT sector – video related field
  • At-least 5 years leadership experience
  • Good network and understanding of the video security market situation and competitors and of channel management in O.A or IT distribution channels
  • Willingness to occasionally travel internationally

What is On Offer:

  • Permanent position with a multi-national – immediate start 
  • Leadership experience
  • Salary – to be discussed later

ARS – Appetency Recruitment Services @ 03 8560 3750

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  • Melbourne-CBD

 

Job Description 

To be successful in this landing this awesome role it is imperative that you have had proven experience selling Enterprise Software Solutions 

 

Role and Responsibility

Your role will be to identify, develop and close new business opportunities within the Enterprise Software space

You will also manage and grow each account by offering effective customer service and product demonstrations.

  • Understand client requirements and create need for the HR Solutions
  • "Smash" Monthly and Quarterly sales targets
  • Generate, Explore and develop new business sales
  • Maintain a solid opportunity pipeline
  • Meeting clients face to face and conduct product demonstrations
  • Experience Writing comprehensive tender responses, including coordinating bid teams
  • Excellent communication skills
  • Strong presentation and negotiations experience
  • Excellent technical IT aptitude and a fast learner!
  • Consultative, friendly yet focused "Solution Selling" approach: true trusted advisor approach
  • Ability to talk confidently to CTO, CIO, HR Managers and Procurement Managers about high level IT solution and technical concepts
  • Develop and maintain relationships with existing and new contacts


Mandatory Personality Attributes Required

  • Highly motivated person
  • Works to earn huge money for himself & NOT for salary
  • A person who is not full of promises BUT full of actions
  • Proven Enterprise Solutions Selling experience most probably in SaaS based HR softwares


What is on offer?

  • Good Base +  Commission 
  • Career Progression – Stepping into State Manager role
  • Good remuneration and work place options / CBD Office
  • Complete Product training
  • Great work life balance
  • Professional and customer driven company culture

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  • Sydney-CBD

Group Sales Manager – Full Time – Sydney

 

 

Role Description

The principal accountabilities and duties of the role of Group Sales Manager (position) include but are not limited to:

  • You will be hands on in managing your own team to service their clients and sell in our products.
  • You will have your own portfolio of clients and business development goals
  • You will set and monitor team & perso KPI's and report in on a weekly, monthly and quarterly basis.
  • Sales+ product  budgets will be created across team member and product portfolio working with your Managing Director – annually and quarterly
  • This is a strategic role where you will prepare strategies in response to clients. 
  • YOU will be working closely with your teams sales development and output ensuring we are converting deals.
  • You will be required to use your incredible understanding of Media to articulate the benefits of advertising on our client's platform and ensure no less than every quarter new sales materials are being created for your team to help sell in inc case studies and media sales packages
  • You will oversee your team to ensure they deliver on successful campaigns and timings per client IO.
  • You will plan new headcount for your team as agreed, and lead the interview process
  • You will attend monthly industry events and speak at lead 1 event quarterly

You will manage your team to be social and take out clients and entertain them on a monthly basis.

 

KPIS to manage and report on by team member &/ or product:

  • Proactive - Set per team member quarterly
  • Product targets- Set per team member quarterly annually and quarterly
  • SF pipeline and opportunities current by end of week

 

  • Client Negotiations
  • Client partnerships and negotiations
  • Team collaboration

 

Your Skills & Experience

  • Exceptional written and verbal communication skills
  • Strong interpersonal, negotiation and relationship building skills
  • Computer literacy
  • Min 5+ Years of exp. in media account management/sales in a publishing / digital environment
  • Experience working across brands in the following industries: film, music, government, education, consumer electronics, streaming services, telco’s.

Australian Resident apply only

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  • Sydney-Sydney

Our client is A dynamic market research consultancy that Delivers strategic quantitative insights on this high profile project.

 

What will you be responsible for?

• Manage important quantitative tracking studies from data collection to reporting

• Managing projects from beginning to end – from taking the brief to final deliverable

• Maintaining relationships with internal and external staff and clients

• Working with large sets of data and telling a story

What skills should you have?

• 3+ years market research agency side experience

• Experience leading and closely managing quantitative research projects including tracking studies

• High level of proficiency in MS Office, and SPSS or similar statistical software

• Excellent report writing and presentation skills

• Excellent project management skills

• Attention to detail

• Excellent communication skills

If you have strong quantitative skills and understand a range of different quantitative methodologies, then this could be the role for you.

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  • Syndey-Syndey

 

  • Senior Business Development for BFSI sector
  • Top relationship builder and target achiever

Our Client is a NYSE listed global leader in consulting, and technology outsourcing solutions with presence in across the globe and a well-known multi-billion $ company.

You will be part of Sales and marketing team building new accounts and cultivating relationships including selling new service offerings and solutions. Your excellence will be awarded and hard-work encouraged and respected.


What will you do?

  • Business Development –identify, pursue, and close opportunities within the BFSI - Financial Services Industry
  • Pursuit end-to-end cycle for large outsourcing opportunities with strategic prospects or clients
  • Client relationship management – manage and build relationships with and CXOs, CTOs and other key client personnel and understand client’s organizational culture to provide befitting solutions
  • Strong business acumen and ability to spot and close opportunities for large outsourcing deals– collaborate with internal team and ensure convergence to client needs
  • Concept, Capability and Experience Selling – Influencing client’s buy decisions by presenting organisation’s capabilities and track record of numerous similar situation clients and building trust to Sell the concepts to the client
  • Conduct through research and competitor analysis to define acquisition strategies that enable favourable results such as client onboarding
  • Build and review sales plan and pipeline, pursuit plan/business pipeline, review pipeline with leadership to ensure targets are achieved
  • Expert know-how of MSA and Other contract process and standards and ability to understand the nuances of MSAs and to analyse the interdependencies with other aspects of the business
  • Conduct successful client presentations, workshops, and pricing and MSA negotiations
  • Work closely with the Solution Architect and Delivery team to build customized solutions pitches for the target account
  • Provide inputs to build alliances with service vendors and relevant product vendors
  • Business development – Local travel and Some interstate travel will be required

Qualifications:

  • Min. Bachelor’s degree is a Must
  • At-least 10+ years’ relevant experience, with strong sales/account management/ relationship management experience
  • Significant business development and project management experience required
  • Must have experience in outsourcing and BFSI industry
  • Knowledge about competitors and of BFSI specific go-to-market solutions a plus
  • Good understanding of BFSI industry and industry related business issues and drivers
  • Strong Track record of building relationships with C-level client executives
  • Global Delivery Model experience desirable
  • Hands on Consulting Experience managing large multi-location engagement teams Experience desirable
  • Track record as a successful Account Manager in a rapidly growing and changing client relationship environment highly desirable
  • Hands-on experience with collaborating with architects, proposal creation and leading & delivering proposal presentations
  • Strong communication , interpersonal, leadership, and presentation skills
  • Wide variety of IT and business consulting engagement experience

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  • Melbourne and Sydney-CBD

Basic qualifications:

• Comprehensive experience in project management, including delivery of IT projects and services

• Demonstrated matrix management skills and a clear ability to work effectively in cross functional team environment including vendor and offshore teams

• Proven experience in leading virtual teams

• Wide business process knowledge of Pharmaceutical / FMCG organisations • Leadership and influencing skills to drive change across a wide range of stakeholders

• Strong interpersonal skills, including networking and teamwork abilities, combined with excellent negotiation and communication skills (within both IT and Business communities)

• Minimum 3-5 years experience IT Project Management experience.

• Experience delivering digital projects (preferred) • Excellent communication skills

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