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  • Sydney-Sydney

Our Client has immediate opportunity for a Senior Operations Manager. The ideal candidate must have at least 3 years of experience within online marketing, including social media. You must also have a minimum of 3 years of experience in a managerial level role. The Senior Operations Manager is the strategic leader across website operations, content planning, products development, business development and team management.

In this role, the individual will develop and execute an integrated strategy related to current and future needs, and implement effective methods to achieve business goals of new site’s P&L and operations while delivering best practices in strategic planning and optimizing website content, brand awareness boosting, website traffic attracting, new client exploring, negotiation, data analysis, requisitions, and collaboration across the Company.

The Senior Operations Manager will play a strategic leadership role while also ensuring the new site's every day operational activities run smoothly and effectively.


  • Bachelor's degree required. MBA is preferred.
  • Minimum of 3 years of experience within online marketing, including social media.
  • Minimum of 3 years of experience in a managerial level role is required.
  • Experience with exploring new client within and out of affiliate network.
  • Ability to discuss a wide range of topics from business strategy to the tactical execution of that strategy.
  • Excellent organizational, leadership, motivational, analytical problem solving and strategic thinking skills.
  • Ability to build cross-functional partnerships and engage in and lead cross-functional teams and initiatives.
  • Strong change management skills and experience.
  • Demonstrated negotiation and management leadership skills.
  • Experience with planning, developing and monitoring production strategies and performance metrics.
  • Must be able to work in a fast-paced environment with dynamic priorities and demands.
  • Understand budget development and monitoring with knowledge of P&L for all operations.
  • Legally eligible to work in Australia
  • Bilingual in English and Chinese is a must.

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  • Melbourne-CBD
  • Good RPA/PEGA implementation experience in BFSI sector
  • Excellent process mapping and communication skills
  • Top relationship builder and target achiever

Our Client is a NYSE listed global leader in consulting, and technology outsourcing solutions with presence in across the globe and a well-known multi-billion $ company.

Lead Open Span Consultant will be proven and hands-on implementation in delivering complex projects using RPA / robotics technology preferably in Pega Open Span Robotics.

What will you do?

  • Design, develop and deploy Robotics Process Automation (RPA) solutions
  • Comprehensive understanding of robotics process automations and to use Pega Robotics (OpenSpan) design principles
  • Ability to assimilate data and recommend solutions based on data report logs and aggregation log
  • Ability to capture requirements and convert business logic/processes/requirements
  • Configure requirements into robotics processes using OpenSpan core workflow principles
  • Troubleshoot and debug Openspan automations for bug fixes.

Skill / Experience Requirements:

  • Must Experience in developing Workflows and invoking  tasks or mulipe tasks or 1 task from another by passing / calling
  • Hands on experience in OpenSpan implementation and object cloning methods on browsers such IE, Chrome, Frefox
  • Experience of process modelling in OpenSpan studio
  • Very good understand of RPA concepts, best practices, architecture, design patterns
  • Experience in client management
  • Awareness of latest market technologies and RPA solutions
  • Good exposure in designing processes and OpenSpan implementation
  • Ability to read error logs and make the required recticification
  • Ability to interpret, document and visualize business processes and translate them into automation solutions.
  • At-least 2-5 years of RPA implementation experience

What is on offer:

  • Permanent lead consultant role
  • Excellent client facing engagement role
  • Competitive remuneration

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link:

Other titles for this in other organisation might be: Business Analyst, Process Analyst, Robotics Consultant, Automation Consultant, Senior Consultant, PEGA implementation analyst/consultant, Robotics Process Automation Consultant

Appetency Recruitment Services @ 03 8560 3750

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  • Sydney-CBD

A global consulting organization is currently seeking an Data/Insights Analyst, to provide actionable insights and support day to day marketing activities.

Having a good understanding of analysis and reporting, you will be exploring and identifying key trends; giving marketing and the wider business team, actionable insights to drive and support effective business decisions.

Reporting to the Head of Strategy, you will assist in development of both strategic and tactical marketing plans using both CRM and digital data.

Key Responsibilities:

  • Process and analyse data to produce clear findings and recommendations for the marketing & online teams to action.
  • Communicate segmentation analysis, relevant trends and campaign performances (including SLA’s & KPI’s) to stakeholders across the client’s business.
  • Provide insight into several streams of data from CRM and customer Life cycle through online to digital acquisition.
  • Working closely with Data teams (internal & external) to resolve issues and data exemptions
  • Reporting on trend analysis and root cause

Skills Required:

  • Tertiary Qualification in a quantitative discipline - mathematics, statistics, information technology, data mining, analytics etc.
  • 2+ years in a commercial analytics environment.
  • Advanced MS Excel Skills. SAS/SQL programming skills would be a plus
  • Capable of managing multiple projects under pressure and meeting deadlines
  • Advanced skills on analytical tool such as Tableau
  • Ability to interact proactively with external customers
  • An inquisitive mind, passionate about deriving insights from data

This opportunity will allow the successful applicant to build strong relationships with global internal and external teams, playing an integral role influencing business strategies, delivering customer insights and knowledge through quantitative data analysis and reporting.

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  • Cremorne-Cremorne

RPA Business Analyst 

Melbourne and Sydney, Australia

Job description


We are looking for RPA Business Analysts, who are actively involved in the assessment, design, development and deployment of Robotics Process Automation solutions to improve the operational performance.


Successful candidates should be motivated, self-reliant, ambitious, able to solve problems, have a passion for quickly making improvements, enjoy working with people and have no fear of being challenged professionally.



  • Facilitating workshops
  • Analysing client processes
  • Implementing robotic process automation solutions’
  • Conducting client meetings/presentations
  • Working side-by-side with clients to implement operations improvement programs
  • Identifying, tracking and monitoring project deliverables to ensure successful project completion



  • Undergraduate degree in business, IT, engineering, mathematics or other relevant discipline is required
  • Industry experience in problem solving
  • Consulting experience and/or business analysis and improvement experience is preferred



  • Improving business performance through process and technology transformation
  • Building effective relationships with clients, including front-line team managers and supervisors
  • Managing projects from inception to completion
  • Seeking new challenges and opportunities
  • Contributing to the development of a leading global business improvement consultancy



  • Being a highly skilled problem-solver
  • Strong communication skills – both oral and written
  • Exceptional time management skills
  • Ability to work both independently and within a team
  • Capacity to think on your feet and embrace new challenges as they arise
  • Strong commitment to professional and client service excellence
  • Excellent grasp of Microsoft Excel, Word and Powerpoint



  • Australian resident
  • Preparedness to travel both within Australia and overseas.
  • Eligibility to pass background checks that may be required for key clients.


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  • CBD - Inner West & Eastern Suburbs-CBD - Inner West & Eastern Suburbs

The person in this role is primarily responsible for planning, organizing and leading portions of an engagement thereby ensuring the quality of client deliverables and serve as competent, effective members of client delivery/project teams. They apply well-honed consulting, project management, and functional skills in the execution of the work.

Roles and Responsibilities:

  • Completing and managing client work in accordance with established budgets, work plan, quality standards, and timeframes
  • Identifying and resolving issues critical to the clients' strategic and operational success
  • Structuring and solving problems from beginning to end
  • Developing conclusions and recommendations
  • Leading client interviews to understand complex business issues
  • Developing content for client presentations
  • Providing technical/functional content
  • Providing implementation assistance as required
  • Meeting with clients to assure assignment progress
  • Maintaining and expanding client relationships through delivery of high quality work
  • Leading, coaching, developing and supervising the efforts of junior staff
Skills Required:
  • Looking for someone with 3-7 years of related consulting or industry experience showing progression/promotion
  • Outstanding analytical capability and the ability to synthesize their findings
  • Demonstrated MS Office and data modeling skills
  • Solid understanding of strategy and operations within targeted industries
  • The ability to effectively operate independently and in a team environment
  • Outstanding verbal and written communication skills
  • An MBA or other relevant advanced degree from a top educational institution
  • High emphasis on relevant personal qualities like entrepreneurial, creative, imaginative, resourceful, independent, motivated, professional and collaborative.
  • Must be willing and able to travel to client work locations up to five days/week.


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  • Sydney-Sydney

Our client is A dynamic market research consultancy that Delivers strategic quantitative insights on this high profile project.


What will you be responsible for?

• Manage important quantitative tracking studies from data collection to reporting

• Managing projects from beginning to end – from taking the brief to final deliverable

• Maintaining relationships with internal and external staff and clients

• Working with large sets of data and telling a story

What skills should you have?

• 3+ years market research agency side experience

• Experience leading and closely managing quantitative research projects including tracking studies

• High level of proficiency in MS Office, and SPSS or similar statistical software

• Excellent report writing and presentation skills

• Excellent project management skills

• Attention to detail

• Excellent communication skills

If you have strong quantitative skills and understand a range of different quantitative methodologies, then this could be the role for you.

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  • Melbourne and Sydney-CBD

Basic qualifications:

• Comprehensive experience in project management, including delivery of IT projects and services

• Demonstrated matrix management skills and a clear ability to work effectively in cross functional team environment including vendor and offshore teams

• Proven experience in leading virtual teams

• Wide business process knowledge of Pharmaceutical / FMCG organisations • Leadership and influencing skills to drive change across a wide range of stakeholders

• Strong interpersonal skills, including networking and teamwork abilities, combined with excellent negotiation and communication skills (within both IT and Business communities)

• Minimum 3-5 years experience IT Project Management experience.

• Experience delivering digital projects (preferred) • Excellent communication skills

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