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Our Client:

Australian based ICT solutions provider that specialises in providing a wide range of quality IT products and services to business. The company cares about people and is a place where people help customers and each other. Good culture and encouraging place to work.

Job tasks and responsibilities

• 1 month of the signed "new" managed services contract 
• Must be a great communicator 
• Does not need to have a technical background but must be able to have meaningful technical discussions with the clients
• Must take ownership of the client and make the service delivery responsibilities to ensure client's expectations are met
• Generate or ensure team generates client reports
• Ensure clients expectations are met 
• Identify new opportunities within the existing client

    On Offer:

• Full-time role + Competitive Remuneration
• Great culture
• Leadership and growth potential

           How to apply:

• If you on our website, apply using the link below
• If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/408ba6f9/sales-and-marketing-jobs/account-manager-cheltenham.php

 Other titles for this role in other organisation might be: Client Engagement Manager, Account Manager, Relationship Manager, Client Success Manager, Business Development Executive, Business Development Manager, Business Development Director, Sales Manager,

Appetency Recruitment Services @ 0385603750

• Full time Permanent position
• Expected to earn bonus + profit sharing as well
• Very Wide exposure + growth potential

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfill its growth and we need people who have wide technical skills and can help deliver our high level of customer service. 

Our client’s core clientele are from 20 to 250 PCs but as demand continues to grow, so too support scope.  The primary purpose is to remove the impediments caused by IT to business growth.

 Key Responsibility & Must haves:

You will pivotal in the implementations and ensure 100% client satisfaction. The primary objective will be to provide business and technical solutions to prospective and current customers and grow Managed IT Services, Cyber Security & Risk, Cloud & Hybrid, Infrastructure and Consulting & Advisory domains.

You will be the one who will be the face of the organisation, thus you need

• Excellent communication and interpersonal skills with a demonstrated ability to influence stakeholders in a positive manner
• Empathy and ability to listen to the customer and understand the business criticality of your job for our client
• You will be the primary sponsor for 2 of 5 domains

This is a key role you will see you design and price technical solutions to meet client’s requirement whilst proactively identifying technology opportunities & new product offering for end client to help our client achieve their revenue business goals. 

You will have come from a technical background before moving into Account Management / Business Development / Pre-sales role and be motivated, positive and resilient and may now be looking to join an IT company that will give you the opportunity and support to succeed further in your career.  

Key Skills you will need to bring to the role:

1. Pre-sales

• Exceptional communication and presentation skills and ability to confidently present and negotiate solutions and value propositions, analyse a range of situations and respond effectively
• A technical background in core cloud and keen interest in keeping abreast of current and emerging technologies 
• Attend meetings with salespeople with shared responsibility for winning and retaining customers in a B2B environment. The Pre-Sales Solutions Consultant has direct responsibility for the solution proposed and excellence of advice provided
• Translate business requirements into IT solutions
• Design, price and scope solutions in conjunction with the professional services team
• Educate and empower prospects and customers to make commercial purchasing decisions
• Write proposals and respond to information requests (RFP/RFQ etc.)
• Prepare and present targeted C-Level presentations
• Join in sales campaigns and events
• Participate in sales handovers to internal teams
• Awareness of vendor frameworks such as Microsoft SOF
• Build and contribute to the continuous improvement of pre-sales expertise (e.g. tools, templates and processes)
• Experience with scoping, quoting and pricing tools

       2. New Product Development

• Maintain technical pre-sales qualifications and certifications for key vendors (e.g. Microsoft, Telstra and HP)
• Nurture technical pre-sales relationships with our partners (vendors, suppliers and contractors)– leverage their expertise for opportunities
• Subscribe and keep abreast of changes in vendor and competitor products and services across domains.
• Experience with vendor analysis, requirements gathering, negotiations and handling complex commercial structures

Requirements:

• Previous experience as Pre-sales Consultant, Technical Account Manager or Business Development preferably in a MSP (Managed Services) environment
• Strong technical background in IT and cloud services (Microsoft, Telstra, & HP)
• Technical problem solving, solution design, solution sales, solution pricing experience in Cloud, Network, Server, Security for SMB clients
• Tertiary education, ideally a university bachelors’ degree (in any field) NOT Masters
• Preferably few technical certifications especially in cloud, security, servers
• A valid driver's license
• The right to work in Australia.

On Offer:

• Full time role + Competitive Remuneration
• Great culture
• Leadership and growth potential

How to apply:

• If you on our website, apply using the link below
• If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/4d20e465/information-technology-jobs/pre-sales-solutions-consultant-melbourne-northern-surburb.php

Other titles for this role in other organisation might be: Technical Account Manager, Account Manager, Client Success Manager, Client Engagement Manager, IT Manager, Pre-Sales Consultant, Cloud Consultant, Solutions Architect, Pre-Sales Architect, IT Consultant, Infrastructure Consultant

 
Appetency Recruitment Services @ 0385603750

• Automation and Continuous improvement focus role
• Service Catalogues Owner role including service strategy, architecture design & senior pre-sales consultant responsibilities
• Senior Role reported to MD
• Fantastic Work Environment – great career opportunity

Our client is a renounced and leading Managed Service Provide with a wide variety of clients from Enterprise to SME space in various sectors such as government, private corporations.

Role:

 The Operations Lead will have experience in delivering services based on ITIL framework and manager business outcomes across Cloud, DataCentre, Network, UC, Security, End User Computing & Applications.

You must have experience formulating Service Strategy meeting customers’ needs and objects and experience delivering Service Strategy to Plan/Service Design that delivers to business objectives.

You will have the ability to gather requirements to map to service catalog items / or bespoke offerings as the Service Architect. You will work closely with Customer Service Lead (CSL) to ensure Customer Service Strategy is established and executed by the SDM Manager.

You will apply an analytical and action-oriented approach to achieve service incremental and large-scale improvements as part of Continual Service Improvement.

The position also involves the following:

• Own the Service Catalogue and align all operational toolsets & detailed task list
• Service level management including Availability, Capacity, Security, Asset, Configurations, Service Management
• Work with Vendors & Suppliers to enhance and improve Service Catalogue
• Lead the Operations and SDM to innovate, evolve to improve operational capabilities to deliver customer experience by systemising adherence to processes, procedures and toolsets automation
• Establish efficient processes and automate customer on-boarding process
• Build Roadmap, build Service Catalog and action plans to balance risk, improvements, budget and service quality
• Work with sales team to design the customer solutions and jointly own the solutions sale with the sales team
• Excellent prioritisation and time management skills & Highly developed analytical and problem-solving skills
• Ability to manage output delivery of the offshore team by creating detailed work packages with quality assurance on an output

Experience

• Experience within a Managed Services environment, supporting multiple Customers' network and server infrastructure 
• Operational toolset design & improvement (Sciecelogic, Kaseya, Veeam One, WSUS etc)
• Experience with asset and CMBD management
• Experience in using an ERP system and managing vendors, onsite & offshore teams

Key Accountabilities

• Service Strategy: Define Automation strategies i.e. DevOps and Automation strategy for offshore and cost management to reinvest customer experience
• Service Assurance: Automate reporting and recommend reporting automation to clients
• Service Transition: Manage successful transition and remediation of new customer
• Service Operations: Ensuring operations are up-to-date i.e. Patch Management, Alert Maintenance
• Service Improvement: Focus and bring continuous improvement
• Financial Management: Accurately forecast work and movement of resources to satisfy demand without overloading key resources

Key Result Area

• Customer satisfaction
• Manage the Operations team and achieve the target commercial outcomes

Required Qualifications

• Tertiary qualifications in an IT or related discipline
• ITIL Certification & Certifications in Security Management
• Certifications in infrastructure & architecture design

What is on offer:

• Base Salary + super
• Permanent position
• Excellent leadership & client engagement role
• Excellent office & culture - where people enjoy their job, and always learn a lot

How to apply:

• If you on our website, apply below
• If you are NOT on our website, please apply on the link:  https://www.appetencyrecruitment.com.au/3c22e29b/information-technology-jobs/lead-operations-engineer-st-kilda-road.php

Other titles for this role in other organisation might be: Senior IT Consultant, Subject Matter Expert, Infrastructure Specialist, Principal Solutions Expert, Main Engineer, Senior Consultant, NOC Engineer, Automation Expert, Infrastructure automation expert, Infrastructure DevOps Engineer

• Strong responsive Web, Mobile Development & Umbraco CMS framework experience
• Full exposure with frontend/backend/Middleware applications
• Multi-million $$ revenue platform

Job description

Work with a well renounced and leading digital technology company in the Gaming industry. Our client is among the leaders in gaming products and services include poker tournaments, trivia nights, footy tipping competitions and sports bar marketing tools.

 Key Responsibility:

You will pivotal in the scaling current systems and products. You will work on modifying the SaaS platform with new features and developing the mobile app version of the platform. You must be technically very strong and hard working to meet the timely delivery of the client requirement platform.

 Primary Role Responsibilities:

• Excellent experience with Entity Framework and in web based projects with C#, ASP.NET, MVC, Web API 2. 
• Develop and maintain Online registration and tournament software used in the conduct of poker tournaments
• Ability to build responsive web applications compatible with all devices and browsers
• Successfully enhance and maintain Poker websites using Umbraco CMS framework
• Database schema and SQL query design skills
• Good understanding of Object Oriented design
• Understanding of Agile and Scrum methodologies
• Experience with TDD, HDD, and LDD and testing scenarios to deliver
• Ability to work independently and in team and technically capable to give direction and set framework for ASP .NET practices
• Capability to work independently technically and within a team

Requirements:

• Experience in developing Umbraco based websites is a must.
• Strong background in .Net development in web based projects with C#, ASP.NET, MVC, Web API 2
• Experience in .NET technical stack  and good knowledge of AngularJS/JQuery/JAVAscripting, Bootstrap, HTML5, CSS, AJAX
• Strong experience in any of the frameworks - Bootstrap, Foundation, Semantic UI, Materialize CSS etc
• Solid understanding on Database and with MSSQL Server and ability to write complex SQL query, stored procedure, trigger and function
• Experience on creating and integrating RESTFul API and webservices
• Cloud exposure especially ability to administer AWS AWS web servers
• Mobile App development skills using Ionic/React Native (desired)
• Technical degree qualification required

On Offer:

• Competitive Remuneration on a permanent position
• Melbourne CBD location
• Un-parallel full rounded work experience and exposure on development of market leading products

How to apply:

• If you on our website, apply below
• If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=154

Other titles for this role in other organisation might be: Senior .NET developer, .NET Developer, Full stack Developer, Web Application Developer, Umbraco Developer, .NET Junior Architect

* A results oriented, an entrepreneurial spirit who wants make his/her own future. The opportunity is of complete ownership of your P&L.

You need to have an ethical approach and natural affinity for developing rapport with others, self-management, time-management and a passion for excellence. You will lead other team members and she/he will be there to support to succeed in this high-performance culture.

  
Primary Responsibility

• Responsible for bottom line for the business i.e. generating new business for the company
• Accountable for Partner targets
• Manage on-site and off-shore team and performance
• Build and enhance client relationships and satisfaction
• Conduct final interviews with shortlisted candidate and presentation them to the client

Skills and experience (Secondary Responsibilities)
 

• Lead and coach junior and experienced team members on their daily recruitment activity
• Manage team on “A 360 degree methodology” - You will be responsible for business generation and managing team to present you with shortlisted candidate after all stages of candidate acquisition, pre-qualification, skills evaluation, interviewing
• Hungry to succeed and earn more
• Ability to learn and use internal IT systems
• Experience in recruiting and ability to lead and teach the team
• Vast client and candidate network
• A natural result oriented leader who can motivate team to achieve results Partner’s Profit making potential

What’s on Offer as a Recruitment Director? 

• Profit share with the company
• Uncapped earning potential – established team
• Established Branding – Established Operations
• Partners have flexibility to work from anywhere
• Access to daily dashboards to manage team performance
• Organisation with internal CRM system

How to apply:

• If you on our website, apply below
• If you are NOT on our website, please apply on the link:

We are looking for entrepreneurs who want to grow professionally without having to cap their earning potential.

Other titles for this role in other organisation might be: Senior Recruitment Manager, State Client Account Director, Client Director, Recruitment Director, Client Engagement Manager, Service Delivery Manager

• Extensive Experience in PHP – at Product Owner level @ ERP product
• Permanent Role – Gold Coast Lifestyle & Cost of living @ Sydney Salary
• Excellent people, documentation, communication and client skills

Our Client is a SaaS software start-up with an ERP product for Transport Management and Warehouse Management. With clients all over Australia and New Zealand, the team is gearing for an international expansion.

As a Lead PHP Developer, you will be expected to take over the responsibilities from CTO of the organisation. With SaaS Web and mobile application taken care of, CTO is having renewed focus on developing new features for the international market. Lead PHP Developer is expected to lead a team of 3-5 developer as the product owner for PHP side of things.

Skill / Experience Requirements:

• Ability to take extreme ownership of the product & take responsibility as his/her own product
• MUST have 8+ years experience in PHP Development 
• Ability to maintain the latest in PHP world, security and ability to think strategically at “product value proposition” level
• Lead & manage team and ability to delegate work
• Smart individual with Very good communication and ability to manage client relationship effectively and ability to manage team for effective delivery

What will you do?

• Executed projects throughout Software Development Life Cycles (SDLC) in Agile environment (scrum, sprint environment)
• Assign and manage the work allocation within the team and be responsible for timely delivery
• Work with mobile lead, CTO, and team of developers to produce great new features, re-factor old code, enhance APIs and implement further automated testing.
• Ensure quality & comprehensive testing of the product & releases
• Work with web app dev team to further the development of our public API and its use within our mobile apps
• Excellent time and sprint management capability to ensure timely delivery
• Work with business & client to resolve any client issues & take 100% ownership of the product irrespective of time & day to ensure 100% client satisfaction

What is on offer:

• Permanent lead role + Competitive Remuneration
• Gold Coast Lifestyle + Cost of living @ Sydney Salary
• Complete product ownership / Leadership Opportunity
• Role in product based company & ERP product development

How to apply:

• If you on our website, apply using the link below
• If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=121

Other titles for this role in other organisation might be: Lead PHP Developer, Senior PHP Developer, PHP Developer, Full Stack Developer, Front End Developer, Back End Developer, Core PHP Developer, Lamp Developer

• Experienced Full stack Developer.
• 7+ years of experience
• Permanent Role – Immediate Interview

Skill / Experience Requirements:      

• 7+ years of  experience as Full stack Java Developer  
• Experience with node.js, typescript, nginx, docker, AWS, Postgres, mongo and react (+navite).
• Solid Experience in node.js or typescript
• Not essential to have experience across the entire stack however relevant equivalents will be highly regarded.
• It’s important that you’re a well-rounded individual who knows technology intimately and is genuinely motivated.
• You will also have to work on number of different libraries and frameworks to do the job in the right place

What is On Offer:

• Permanent role
• Excellent growth prospects

How to apply:

• If you on our website, apply using the link below
• If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/companydescription.php?tid=118

Appetency Recruitment Services @ 03 8560 3750

Job Description 

To be successful in this landing this awesome role it is imperative that you have had proven experience selling Enterprise Software Solutions 

Role and Responsibility

Your role will be to identify, develop and close new business opportunities within the Enterprise Software space

You will also manage and grow each account by offering effective customer service and product demonstrations.

• Understand client requirements and create need for the HR Solutions
• "Smash" Monthly and Quarterly sales targets
• Generate, Explore and develop new business sales
• Maintain a solid opportunity pipeline
• Meeting clients face to face and conduct product demonstrations
• Experience Writing comprehensive tender responses, including coordinating bid teams
• Excellent communication skills
• Strong presentation and negotiations experience
• Excellent technical IT aptitude and a fast learner!
• Consultative, friendly yet focused "Solution Selling" approach: true trusted advisor approach
• Ability to talk confidently to CTO, CIO, HR Managers and Procurement Managers about high level IT solution and technical concepts
• Develop and maintain relationships with existing and new contacts

Mandatory Personality Attributes Required

• Highly motivated person
• Works to earn huge money for himself & NOT for salary
• A person who is not full of promises BUT full of actions
• Proven Enterprise Solutions Selling experience most probably in SaaS based HR softwares

What is on offer?

• Good Base +  Commission 
• Career Progression – Stepping into State Manager role
• Good remuneration and work place options / CBD Office
• Complete Product training
• Great work life balance
• Professional and customer driven company culture

Graduate Application Developer

Role Summary

A proficient application developer who has great knowledge in .NET web application development and some CMS such as PHP, Joomla. You will be developing working on product enhancement or website development project. We are a coherent team and looking for person who likes to take responsibility and lead juniors in future

To be successful you will have the following experience

• Have or soon completing a master's degree in IT (or relevant educational qualifications)
• Strong Development experience and Proven skills with .Net or website development CMS
• Experience with Web application development using VB, C#, ASP.NET, JavaScript, PHP, Woodpress or Joomla
• Ability to communicate clearly and effectively
• Ability to work mostly autonomously as well with other team members
• Passionate commitment to developing high quality products
• Passionate about professional development

Extra points

Ability to work with

• Microsoft SQL Server and write basic SQL queries

• Microsoft office products (Word/ Excel/ etc.)
• Microsoft Server knowledge is a bonus

Our client Telstra National Dealer is looking for Tele-appointers to set appointments with our customers.

Skills and attributes

To be successful in this role

1. You will be provided lists of local Telstra and Non-Telstra customers to call and identify sales opportunities and book appointments for Account Manager
2. MUST have recent experience in an outbound calling role preferably in Telecom sector
3. a highly effective, organised and motivated individual with excellent communication skills
4. Must have excellent presentation skills
5. proven track record in Tele-appointing performance
6. You must have ability to build rapport with the customers and team
7. Ideally you will have a sound knowledge of Telstra business products however this is not essential

What is on offer?

1. salary package based on skills and experience - base salary, super, and uncapped commission
2. Excellent performers will get the opportunity to develop in step-up in Account
3. Opportunity to get Telstra accreditations

If you are a person that strives on building a strong working environment and prides yourself on achieving excellence in a dynamic industry and truly believe you have what it takes then please apply for this role.