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  • Melbourne-Melbourne

CyberSecurity Business Analyst Role

  • Contract role at a Managed IT provider
  • End client a large insurance company
  • Analysing abd documenting as-is & to-be Security framework 

A detailed position description is not available but it is an urgent role but please call us to have a discussion.

Primary Skills

The skills we are looking for are:

  • Knowledge of cyber security governance, principles and controls.
  • Knowledge of cyber security industry standards (NIST Cybersecurity Framework, COBIT) and regulations.

 

The CyberSecurity BA would be responsible for providing subject matter expertise on:

1. Cybersecurity tools, technology, and Governance topics;

2. Ability to develop security operational model and templates

3. Ability and analyse and provide cross-alignment with Cybersecurity Industry standards such as NIST Cybersecurity Framework, COBIT, ISO:27001;

4. Ability to develop security framework and apply to all business units within the company.

 

 

What is on offer:

  • At least 6 months contract with possible extension to 12 months
  • Potential to become Permanent or contract-to-permanent role

 

How to apply

  • If you are on our website then please apply using the “Apply Now” button below
  • If you are NOT on our website then please apply via the link: https://www.appetencyrecruitment.com.au/baea5676/information-technology-jobs/Business-Analyst-Cyber-Security-melbourne.php

 

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  • Melbourne CBD-Melbourne CBD
  • Cloud environment support role
  • CBD location - capable colleagues - good pay
  • Cloud server and latest tech exposure

Our Client:                        

Our client is a MSP provided located in the heart of Melbourne CBD. The business is an established name with the niche regulated clients such as clients in Healthcare, Pharma, Financial Services, Legal etc

Role:

The relates to all technology, including workstations, servers, printers, networks, and vendor specific hardware and software. The position also entails monitoring of our customer’s infrastructure, with maintenance performed as required. 

Key Responsibilities:

  • Maintain and implement cloud infrastructure and migrated customer infrastructure
  • Support and Maintain client environment and users
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
  • Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Remote access solution implementation and support: VPN and Terminal Services.
  • Attend escalations from the remote monitoring and management system alerts and  respond accordingly through service tickets. 
  • System documentation maintenance and review in ConnectWise. 
  • Preparation of new equipment for customer deployments. 
  • Improve customer service, perception, and satisfaction.
  • Fast turnaround of customer requests.
  • Ability to work in a team and communicate effectively.

Skills & Experience:

  • Excellent knowledge of IT cloud server, Office365, network, desktop, firewalls, etc. 
  • Experience in Windows & Exchange Server, Active Directory, Office 365
  • Ability to manage a server using system management interface. 
  • Experience in current Microsoft desktop operating systems. 
  • Good experience with virtualisation and hyper-converged infrastructure
  • Understanding of networking technologies. 
  • Troubleshooting and problem solving skills in ICT, including servers, desktops, printers and networks. 
  • Experience with ConnectWise and LabTech. 
  • Experience with Remote Management and Monitoring (RMM) tools and Professional Services Automation (PSA) tools. 
  • At least 5 years’ experience in a helpdesk role. 
  • Strong organisational, presentation, and customer service skills. 
  • Superior written, verbal and documentation skills (must be fluent in English) and the ability to communicate clearly and effectively over the phone. 

What is on offer:

  • Base salary + super 
  • Permanent position
  • Excellent office & culture -where people enjoy their job, and always learn a lot

How to apply:

Other titles for this role in other organisation might be: Other titles for this role in other organisation might be: System Engineer, L2/L3 Engineer, Senior L2 Engineer, Senior Support Engineer, Senior System Engineer, Infrastructure Consultant.

Appetency Recruitment Services @ 03 8560 3750

#HRmanagedservices #ITmanagedservicesrecruitmentspecialists #bestrecruitmentasaservice #ITMSPjobs #ITInfrastructureJobs #InformationTechnologyJobsMelbourne

 

 

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  • Melbourne-CBD

Role:

The support officer is first port of call for service requests. This relates to all technology, including workstations, servers, printers, networks, and vendor specific hardware and software. The position also entails monitoring of our customer’s infrastructure, with maintenance performed as required. 

 

Key Responsibilities:

  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
  • IT support relating to technical issues involving customer core business applications and operating systems. 
  • Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Basic remote access solution implementation and support: VPN and Terminal Services.
  • Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets.
  • System documentation maintenance and review in ConnectWise. 
  • Preparation of new equipment for customer deployments. 
  • Improve customer service, perception, and satisfaction.
  • Fast turnaround of customer requests.
  • Ability to work in a team and communicate effectively.
  • Work with the next level Engineers to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently. 
  • Escalate service requests as required.

 

Skills & Experience:

  • Detailed knowledge of IT desktop applications, processes, software, and equipment. 
  • Removal of spyware and viruses. 
  • Experience in current Microsoft desktop operating systems. 
  • Experience with Microsoft Office. 
  • Experience in Windows & Exchange Server, Active Directory, Office 365
  • Ability to manage a server using system management interface. 
  • Understanding of virtualisation. 
  • Understanding of basic networking technologies. 
  • Troubleshooting and problem solving skills in ICT, including servers, desktops, printers and networks. 
  • Ability to install, configure and troubleshoot software packages including Microsoft packages and client facing line of business packages. 
  • Understanding of ConnectWise and LabTech. 
  • Experience with Remote Management and Monitoring (RMM) tools and Professional Services Automation (PSA) tools. 
  • At least 2 years’ experience in a helpdesk role. 
  • Strong organisational, presentation, and customer service skills. 
  • Superior written and verbal skills (must be fluent in English) and the ability to communicate clearly and effectively over the phone. 
  • Strong written communication skills in documenting processes, procedures and system schemas. 
  • Good typing skills to ensure quick and accurate entry of service request details. 

 

What is on offer:

  • Base salary + super 
  • Permanent position
  • Excellent office & culture -where people enjoy their job, and always learn a lot

How to apply:

Other titles for this role in other organisation might be: Other titles for this role in other organisation might be: Service Desk Analyst, Helpdesk Analyst, IT Support Analyst, System Support, Support Engineer, Junior IT Administrator, IT Helpdesk Consultant, Desktop Support, L1 System Engineer, etc.

 

 

 

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  • Melbourne-Melbourne
  • Learn and grow into IT sales
  • Genuine opportunity to help the customers
  • Realistic earning potential
  • Permanent role in future for good performers

A lot of good people have been impacted by COVID-19. APPETENCY is creating an opportunity for 2 individuals who have been impacted by COVID-19 and do not like the idea of being dependant on Government programs.

We are creating these roles to provide an opportunity to contribute to the community and provide opportunity to 2 go getters.

 

About the Role - Responsibilities & Requirements
As a sales consultant you will hunt for new opportunities in form of clients whom we can help. You will be provided training and support to help you accomplish the goal.


Primary Characteristics:

  • Genuine desire to help the clients
  • Genuine hardworking person
  • Sales experience and desire to excel in sales
  • Interest to get into IT sales

 

Responsibilities:

  • Hunt for new business
  • Network with business owners to understand their challenge what they are trying to accomplish and how we can assist
  • Understand the customer needs, promise what we can deliver and work with the team to ensure we deliver what is promised to the customer
  • New Business Development
    • Selling to Small to medium size business
    • Cold calling with a purpose to help the customer
    • Build pipeline
    • Identify customers web presence and sell website, digital marketing
    • Identify other IT requirements, how we can help by creating a difference in bottom line of the customer’s business

 

Experience Requirement:

  • EXCEPTIONAL English & communication skills both oral and written
  • PROVEN sales and customer service experience  
  • Someone who loves sales & has demonstrable past success of achieving the sales KPIs
  • Must have a methodology to discover customer needs and sales

 

Eligibility Criteria

  • MUST be AU or NZ citizen or permanent resident
  • MUST be currently on JobKeeper or JobSeeker payments
  • Genuine interest in sales and helping customers
  • To express genuine interest email us on candidate email after applying for the role

 

Support you will get

  • You will be provided training in IT product
  • You will be provided training in overall understanding of IT and digital marketing
  • Complete products and marketing material training
  • Customer case studies to showcase previous success
  • Support team to work with customers to deliver the project

 

What is on offer?

  • Commission ONLY role at start
  • An opportunity to gain new skills and earn a good income
  • High performance-driven culture with sufficient autonomy
  • Long term career and growth opportunities
  • Opportunity to a full time permanent role if you prove your capability in 6 months’ time
     

How to apply:

 

Other titles for this role in other organisation might be: Business Development Manager, Client Success Manager, IT Business Development Consultant, Sales Executive, Digital Sales Executive, Business Development Consultant, Sales Consultant

 

APPETENCY | Desired Success. Achieved. @ 03 8560 3750

 

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  • Melbourne-South Melbourne
  • Workspace ONE/ Airwatch MDM Solution Design and Implementation
  • SME on WorkSpace ONE/ Airwatch MDM
  • Pre-Sales experience
  • MDM certifications preferred

Our Client:

Our client is Telstra Enterprise partner and we are looking candidate who is expected to act as a subject matter expert for mobility solutions especially Workspace ONE/ Airwatch for external clients (enterprise level clients) by providing a combination of solution design, Implementation, Pre-sales, project and BAU support services. 

Common Requirement:

  • Excellent problem identification and technical problem solving skills.
  • Strong problem solving and deductive reasoning skills to gain quick resolutions in a professional and timely manner with an emphasis on high quality customer service often under tight customer deadlines.
  • Hands - on experience in technical written communications such as ability to compose, clear and concise technical communications.

Job tasks and responsibilities

  • Candidates should have work experience in supporting Enterprise Mobility Management (EMM) and Mobile Device management (MDM) solutions at large scale Enterprise customers.
  • Have proven expertise in building, supporting, maintaining and troubleshooting “complex” Workspace ONE/ Air watch or any equivalent MDM systems.
  • Work experience as a systems admin and someone with network engineering background who has a better understanding of security fundamentals.
  • Excellent knowledge of ITIL based Service Management workflow applications like Incident, Problem and requirements management.
  • Design and implement MDM solutions for the clients along with the Account Managers
  • Create technical design documents and work with Project Managers / Service Delivery managers in implementing project / BAU work
  • Attend project, service, client and vendor meetings with the view to providing systems and solutions – and assist in rollout out of the solutions
  • Provide Pre-Sales support to the client. 
  • Network Administration Experience: Firewalls, Network Infrastructure, VPN, DNS/ DHCP, etc. 

 

Experience: You MUST have:

  • 2-6 years work Experience as a System Administrator – supporting, maintaining and troubleshooting MDM systems AND Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS, etc.
  • Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2003, Exchange, Active Directory, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Open Suse), other mail systems, web certifications such as SSL and IIS
  • At least 1-2 years of Solutions design and implementation experience
  • Strong knowledge of ITIL and Security Administration experience: Authentication, Certificate system, etc.
  • Technical Certification in one or more MDM Products (Workspace ONE/ AirWatch, MobileIron, XenMobile, Symantec MDM, Good Tech)
  • Someone who has the ability to mentor, teach and grow a small team from within to support growing customer requirements.
  • Must have great communication and documentation skills.

How to apply:

  • If you on our website, apply below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/26e1dee2/information-technology-jobs/airwatch-workspace-one-solution-architect-mobility-solutions-mdm-south-melbourne.php

Appetency Recruitment Services @ 0385603750

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  • Bentleigh-Bentleigh
  • Managed mobility, IT infrastructure & Cloud services solution selling
  • Strong relationship and network with Telstra AEs/AMs
  • Ability to build a relationship with Larger/Enterprise clients and Telstra / Partners

Our client is a specialist in converged communications, Professional IT Services, Managed IT services, Cloud solutions and Enterprise mobility.

About the role

As an ICT BDM, your main focus is bringing in new business.

 You will work closely with Tier one Telco Partner Account Managers and make them aware of the services you provide and create a win-win scenario with customers.

Responsibilities

  • Build new client base and maintain strong partnership relationship with Telstra and other partner AEs / AMs
  • Demonstrated experience of engaging with customer's senior management
  • Ability to open new enterprise accounts by engaging at senior level
  • Demonstrated success in winning new business
  • Experience in solution selling across:
    1. IT Mobility / MDM Solutions (main focus)
    2. IT managed services
    3. ICT project services
    4. Telco
  • Managed Large to Enterprise customers
  • Solution selling a range of technology solutions
  • Projects consulting (installs, builds, upgrades, migrations)
  • Must have the strong business acumen to relate to senior management 

Experience: You MUST have:

  • Experience Solution Selling around – IT infrastructure, Managed Services and especially with a focus on selling managed mobility/MDM solutions
  • Proven track record of several years work experience in selling managed mobility, MDM solutions and  IT infrastructure solutions
  • Candidate must have a proven track record of meeting/exceeding sales targets in IT solutions area
  • Good understanding of technologies and technology landscape especially the ICT services offered by Telstra
  • Previous experience working within Telstra or Optus as Account Manager or Account Executive for large to enterprise clients or working in sales at a Telstra Mobility and ICT Enterprise partner

What's On Offer:

  • Good salary + Uncapped commission structure
  • Full-time role + Competitive Remuneration
  • Great culture
  • A strong delivery team to back you

 

How to apply:

 

Other titles for this role in other organisation might be: Telstra Account Executive, Telstra Account Manager, Client Success Manager, Business Development Executive, Business Development Manager, Account Executive, Account Manager, Relationship Manager, IT Infrastructure Specialist, IT Sales Director, Sales Director, Business Development Director, Sales Manager

 

 

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  • Melbourne-Melbourne CBD
  • Varied exposure – autonomous role – wider product/service offering
  • Capable of taking “extreme ownership” on delivering results 
  • Good culture, CBD location and good earning potential

APPETENCY is a specialised Digital, recruitment & HR tech consulting firm that is known for exceptional client satisfaction and for delivering exceptional results for our clients.

We are highly customer-focused. We are looking for performers/leaders who care about the clients and focus on providing exceptional results and customer experience.

 

About the Role - Responsibilities & Requirements
The official title of the role will be “Client Success” encompassing your accountability to ensure success for the clients.

You will be involved in capturing new clients and selling recruitment, IT, RPO, Digital, Software development and SaaS services to the clients.

Primary Characteristics:

  • We are Looking for leaders – exceptional relationship building and client management experience
  • Capable of taking “extreme ownership” on delivering results 
  • Proactive, Accountable and Want to achieve more

Responsibilities:

  • Develop new clients (BD) and manage (AM) existing clients across Digital and Recruitment portfolio
  • Understand the client's business
  • Enforce quality and timely client delivery by APPETENCY team - Working with project manager/service delivery manager to ensure client success (overseeing but not actually managing the delivery)
  • Building exceptional long term relationships with the clients - Understanding and documenting client environment, culture, etc + Build and Project Manage client relationships and delivery
  • Must have good understanding of IT and Solution selling experience - Ability to understand the bigger picture and identifying/recommending the right solution for the client 
  • Strong time management skills and the ability to multi-task/handle multiple roles
    • Ability to annalise the capacity to the delivery teams and focus of products that ensure quality delivery for clients
  • Take accountability of activities, KPIs and result – ability to reverse engineer your targets to an annual plan
  • New Business Development across –
    • Predominantly Recruitment, IT staffing, RPO
    • IT development projects, Digital Marketing projects,
    • HR Software (AppetencyHR), Employer Value proposition & HR consulting
    • Managed service, on-site staffing
    • Achieving a mix of monthly revenue and monthly recurring revenue targets across product portfolio range
    • Build plans for achieving the KPIs
    • Capitalising on your network and other prospecting techniques to capture new logos/clients
  • Ability to contribute to the growth strategy & product development of the business
  • Working with internal team for marketing promotions and providing ideas pertaining to sales/marketing
  • Accurately capturing leads in the CRM system
  • Reverse marketing quality candidates to existing clients and prospects
  • Site visits to facilitate relationship building and well-being checks on placements
  • Client and Team management

 

Experience Requirement:
 

  • EXCEPTIONAL English & communication skills both oral and written
  • Proven track record showcasing numbers, relationship building & extreme ownership
  •  Someone who takes pride in contributing to the success of clients
  • Someone who loves sales & has a demonstrable past success of achieving the KPIs
  • Hardworking & committed
  • Extensive network in Melbourne market preferably in the mid-market
  • 5-8 years of sales experience preferably in IT, Digital, recruitment, IT managed services, RPO, Digital marketing 
  • Previous technical experience is highly regarded but must have the ability to discuss technical requirements with the clients
  • Ideal candidates would have experience across recruitment and digital space

What is on offer?

  • Great working environment and culture – you must have values similar to our
  • Permanent Position – Base + super + on-target earnings of $150K+with uncapped comms
  • High performance-driven culture with sufficient autonomy
  • Long term career and growth opportunities
  • Work flexibility supported including partially work from home, flexible start and end time
  • Open to regional candidates that are happy to travel to office/client sites/client meetings when requiring

How to apply:

 

Other titles for this role in other organisation might be: Client Success Manager, IT Business Development Consultant, RPO specialist, RPO Manager, MSP Manager, MSP Consultant, Digital Sales Executive, Business Development Consultant, Business Development Manager, Account Manager, Account Executive, Recruitment Manager, Senior Recruitment Consultant, Client Recruitment Advisor, Client Advisor

 

APPETENCY | Desired Success, Achieved. @ 03 8560 3750

 

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  • Melbourne-Bentleigh
  • IT infrastructure & Cloud services solution selling
  • Strong networking and relationship building skills
  • Ability to work closely with Partner AEs/AMs
  • Professional environment with training and development opportunity

Our client is a specialist in converged communications, Professional IT Services, Managed IT services, Cloud solutions and Enterprise mobility.

About the role

As an ICT BDM, your main focus is bringing in new business.

 You will work closely with Tier one Telco Partner Account Managers and make them aware of the services you provide and how they will create a win-win scenario with customers.

Responsibilities

  • Build new client base for the IT managed services practice and build and maintain strong partnership relationship with Telstra and other partner AEs / AMs
  • Candidate must have a proven track record of meeting/exceeding Sales targets in IT solutions area
  • Demonstrated experience of engaging with customer's senior management
  • Ability to open new enterprise accounts by engaging at senior level
  • Ability to work with inside sales and market team
  • Demonstrated success in winning new business
  • Experience in selling IT Solutions incorporating services
  • Managed Large Enterprise and/or Service Provider customers
  • Deliver IT services to clients using a range of technology solutions
  • Provide high level desktop, server and network support and administration services to a variety of clients on site and remotely. 
  • Projects consulting (installs, builds, upgrades, migrations)
  • Must have strong business acumen to relate to senior management  

 

Experience: You MUST have:

  • Proven track record of several years work experience in Selling of IT infrastructure solutions
  • Proven track record of Exceeding sales expectation and of 100% accountability
  • Experience Solution Selling around – IT infrastructure, Managed Services
  • IT Qualification - B. E. /B.Sc. /Computer Science (Preferred), or Degree in IT/Marketing or University degree/Equivalent
  • Good understanding of technology - OS support and troubleshooting experience - XP to Windows 10, Windows Server 2003 to 2012, MS Active Directory and Exchange, Virtualisation - VMware/Hyper V, Cloud, Citrix - Xenapp/Xendesktop, Backup management and maintenance, Strong Networking troubleshooting and support experience,
  • Experience working within an MSP / System Integrator

 

On Offer:

  • Good salary + Uncapped commission structure
  • Full-time role + Competitive Remuneration
  • Great culture
  • A strong delivery team to back you
  • ASAP start

 

How to apply:

 

Other titles for this role in other organisation might be: Client Success Manager, Business Development Executive, Business Development Manager, Account Executive, Account Manager, Relationship Manager, IT Infrastructure Specialist, IT Sales Director, Sales Director, Business Development Director, Sales Manager

 Appetency Recruitment Services  @ https://www.appetencyrecruitment.com.au @ 03 8560 3750

#TopITRecruitment #ITSalesJobs #ITBusinessDevelopmentJobsMelbournee #IT_Telecom_Telstra_Sales #IT-Managed-services-sales-jobs

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  • South Melbourne-South Melbourne

** Technically strong and ability to deliver projects

** Ability to build new relationships & Exceeding projects matrices

** IT infrastructure and Cloud services for Small, Medium to Large organisation client base

Our Client:                            

Our client proudly owned Australian, award winning managed services provider that is growing fast and looking for talent like yourself who can grow themselves and help the business grow. 

The role requires you to be technical, projects & customer champion. You should be able to speak the customers language as your own thus interact with client management in a business language and discuss the solution with client’s technical team in a technical language.

Common Requirement:

  • Empathy and ability to listen to customer and understand the business criticality of your job for our client
  • Strong work ethic and time management skills
  • Hands - on experience in technical IT infrastructure solution design & implementation
  • Excellent communication and relationship building
  • Accountability – ability to take accountability & deliver customer satisfying results

The Project Engineer will work within a team demonstrating their proven technical, project delivery and superior customer service skills.  The role will require working  across ITIL disciplines, Incident / Problem Management, Configuration Management, Change Management, Release Management and Project implementation and stakeholder management.

Job tasks and responsibilities

  • Delivering projects from solution design through to implementation
  • Cloud Services – Primarily Microsoft Azure, Office 365 and proven exp. on large scale migration projects essential
  • Delivering infrastructure projects autonomously and/or within a team (Active Directory and Exchange Server upgrades and deployments, Archiving, SAN deployments, VMware upgrades and deployments, Veeam, Anti-Virus, Office 365 Migrations) 
  • Networking – ADSL, Fibre Network turn ups and troubleshooting, LAN Cabling, VLAN's  
  • Security – In-depth knowledge Palo Alto & WatchGuard firewalls
  • Toolsets – Kaseya, ConnectWise, IT Glue 
  • ITIL Service Management certification 
  • Supporting clients to resolve high level IT issues escalated by helpdesk in a timely and professional manner
  • Validating and assisting in the maintenance of the client’s risk and issues registers
  • Working closely with technical leads on other knowledge domains 
  • Administering and Maintaining a range of networks and systems & providing network and systems guidance and support to key clients  
  • Assisting the sales team with hardware specifications, quoting and technical solutions 
  • Resolving Level 3 helpdesk complex IT issues
  • Coaching junior engineers as/when required on the job  

In addition:

  • Abilty to provide Pre-Sales support and Consulting – Client facing
  • Project Management skills/experience shall be looked upon favourably
  • Proven delivery of high quality Project Proposals, AsBuilts and Handover documentation   
  • Experience working for MSP
  • Experience working with Microsoft/vendor portals & ability to translate service/licensing pricing for new opportunities
  • 80/20 split of Project vs. BAU work

Requirements:

  • Excellent client service skills, communication skills and will be a reliable, professional individual
  • IT experience in multi-server, multi-site, multi-domain environments  
  • Pre-sales / Lead projects delivery - ability to hancle client discussions & solutions
  • At-least 5+ years' experience in medium size company & supporting systems infrastructure (Systems, Storage, Virtualisation) 
  • Tertiary qualification and Industry certification– IT, Engineering Degree, or equivalent experience. MCITP, MCSE, VCP, CCA  
  • Strong Experience (and preferably certifications) in VMware, Microsoft Server Suite of products.  
  • Must have a full Driver's License and their own car to attend client sites 

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Great learning, cross skilling and growth potential

 

How to apply:

  • If you on our website, apply using the link below
  • If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/6df39c09/information-technology-jobs/system-engineer-it-project-engineer-managed-services-south-melbourne.php

 

Other titles for this role in other organisation might be: System Engineer, Senior System Engineer, Projects Engineer, Senior Projects Engineer, IT Consultant, Senior System Administrator, Pre-sales Consultant, Senior Microsoft Tech, Senior Microsoft Expert, Infrastructure Expert

Appetency Recruitment Service @ https://www.appetencyrecruitment.com.au/ @ 03 8560 3750

 

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  • South Melbourne-South Melbourne
  • Full time Permanent position
  • Great learning + growth potential

Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people who have wide technical skills and can help deliver high level of customer service. 

Key Must Haves:

  • Excellent communication and interpersonal skills with a demonstrated ability to influence stakeholders in a positive manner
  • Empathy and ability to listen to the clients and understand the business criticality of your job for our client

Key Responsibility:

You will be working as the newest member of the data recovery team by providing customer service to customers on the phone whether making calls, answering questions, or following up on queries, as well as meeting with clients face to face. As a Junior BDE you will have the opportunity to learn from more senior and experienced Business Development Executives. Using a proven sales methodology, together with your outstanding people and communication skills, as well as a hunger to succeed you will enable business and self growth.

Responsibilities include:

  • Answering customer queries via email, phone and face to face
  • Converting quotes into successful sales orders
  • Sourcing new clients through various proven sales strategies
  • Targeting prospective clients within our active industry verticals
  • Tracking all activities through our online CRM and weekly reports
  • Working closely with the rest of the Sales, Marketing and Technical teams to actively close opportunities

Requirements:

  • A passion for providing exceptional customer service
  • Drive and motivation to develop a career in sales
  • Ability to build relationships with people at all levels
  • Basic awareness of IT concepts and industry offerings
  • Well-groomed and personally presented
  • Excellent communication skills
  • Self-starter and highly motivated to succeed 
  • Passionate and "Out of the Box" thinker

To be eligible to apply, you must meet the following criteria:

  • Australian Citizenship or Australian Permanent Residency status
  • Current Resume and Proof of residency or citizenship to your application
  • Australian University undergraduate degree in IT, Business or Marketing field, preferably

On Offer:

  • Full time role + Competitive Remuneration
  • Great culture
  • Great learning and growth potential
  • A career path for the right candidate

How to apply:

If you on our website, apply using the link below

If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/5cc2adb9/sales-and-marketing-jobs/inside-sales-south-melbourne.php

Other titles for this role in other organisation might be: Inside Sales Consultant, t, Hardware Sales, IT Sales, Sales Support, Hardware presales 
Appetency Recruitment Services @ 0385603750

 

 

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