Our client a small but established Managed Service Provider. The MSP has many clients that they have been servicing over more than 2 decades. The organization is going through a cultural change from reactive to proactive and this / your role shall be paramount in taking the customer through the journey and ensuring customer satisfaction.
About the role
Catering to small and medium enterprises throughout Melbourne, you will be motivated by customer service and helping resolve customer problems. You must ambitious with highly developed communication and interpersonal skills.
Role and Responsibilities:
The role will require you to provide both remote and on-site support to our customer base. Other elements of the role include:
Experience and Skills Requirements:
On Offer:
How to apply
ATTENTION! Please make sure you apply ONLY through our website. DO NOT apply for Appetency Recruitment Services jobs anywhere else on the web.
Other titles for this role in other organisation might be: Level 2, Service Desk, System Support, Help desk Support, Level 2 Technician, Support Engineer, Managed Services Engineer, Operations Engineer
Appetency Recruitment Service @ 03 8560 3750
Joy of Success | IT & Digital Recruitment Specialists | Melbourne | Sydney
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