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Job Title : Senior Technology Specialist - BMC Atrium Orchestrator

locationDocklands

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Job Description

Role Requirements

  • Candidate must have a proven track record in successfully implementing Service Management related technical projects.
  • Strong working knowledge of the BMC Atrium Orchestrator is mandatory.
  • Candidate shall work as Senior Technical Consultant working with Customers to identify functional, technical, and business requirements and then turn those requirements into a successful implementation.
  • In addition to implementation activities, candidate is expected to support practice development initiatives, customer presentations/ demonstrations, RFI/RFP responses and competitive differentiation

Responsibilities

  • Design/Implementation of medium to complex projects in BMC Atrium Orchestrator implementations
  • Performs highly complex/technical software programming for BMC Atrium Orchestrator
  • Requirements analysis/documentation for application level functionality tailoring/customizations
  • Support of the report and queries pre-configured in the application
  • Data management including directed cleanup and data changes
  • Programming and/or scripting languages experience using VB Script, JavaScript, PERL, and ASP

Key Skills

  • Strong knowledge of the following BMC Remedy modules-  Incident, Problem, Change, SLM, Configuration Management, Auto Discovery, Service Request, Service Catalog, BMC Atrium Orchestrator
  • Produces technical solutions/architectures that are dependable, modifiable and scalable
  • Strong applied knowledge of layered architectures, databases, reporting tools, middleware, security, monitoring and high availability systems

Qualifications / Experience

  • Bachelor’s degree & a minimum 10 years of experience with listed Responsibilities and skill sets are required for this role.

Job Related Competencies

  • Candidate must have a proven track record in successfully implementing BMC Atrium Orchestrator Service Management related technical projects.
  • Strong working knowledge of the BMC Remedy Toolset along with BMC Atrium Orchestrator is mandatory.
  • Candidate shall work as Senior Technical Consultant working with Customers to identify functional, technical, and business requirements and then turn those requirements into a successful implementation.
  • In addition to implementation activities, candidate is expected to support practice development initiatives, customer presentations/ demonstrations, RFI/RFP responses and competitive differentiation. 

Testing Practice and Standards

  • Knowledge on integration of Automation, monitoring tools and providing end to end solutions on BMC Atrium Orchestrator.
  • Clear understanding and practical use of project testing processes
  • Good application of the preferred testing tool

Business Communication

  • Should have very good communication skills and ability to handle responsibilities listed above
  • Should be able to use the fact while conversing
  • Should be well articulated.

Relationship Management

  • Excellent Key Stakeholder management skills.
  • Should be able to build the rapport with business users & team members.
  • Should be able to build on the Infosys value system.

Presentation Skills

  • Excellent Presentation skills.

SDLC Methodology

  • Should have excellent knowledge of SDLC methodology.

Customer Orientation

  • Should have excellent knowledge of customer’s business.
  • Should be able to understand the customer’s needs & have commitment towards meeting them.

Facilitation

  • Good facilitation skill.

Team Working

  • Should be good team player.
  • Should be able to build the teams.

Systems and Process Orientation

  • Should be system & process oriented.

Employment : Contract - 11 months
Location: Dockland close to Melbourne CBD
Engagement: Working on client project

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