** MUST HAVE Significant clound, server, virtualisation, exchange, Office365 experience **
Role: Senior Systems Engineer
Location – Melbourne
Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people who have wide technical skills and can help deliver our high level of customer service.
Core clientele have from 20 to 150 PCs but as demand continues to grow, so too support scope. The primary purpose is to remove the impediments caused by IT to business growth.
Key Responsibility & Must haves:
You will pivotal in the implementations and ensuring 100% client satisfaction. You will be the one who will be the face of the organisation, thus you need
Great communication skills and phone manner
Empathy and ability to listen to customer and understand the business criticality of your job for our client
Accountability – ability to take accountability & deliver customer satisfying results
Primary Role Responsibilities:
At-least 6+ years’ experience in an IT services position
Tertiary education, ideally a university bachelors’ degree (in any field)
Must have a proven ability in 3 of the below to Provision (Build)/ Troubleshooting/Support the following technologies
Microsoft Server incl: setup new users in Active Directory, modify file/folder security permissions, Modify user security permissions
Virtualization - HyperV or VMWare
SAN storage: configuring and supporting
Microsoft Azure: configuring & supporting cloud servers and networking
Hosted Exchange incl: same as Exchange below + setup new itenancy, licensing, migrations
Sharepoint Online: Intranet, document libraries
Microsoft Exchange incl: new mailbox setups, redirect of email addresses, granting users access to mailboxes
Networking: routing, subnets, DHCP, DNS (CCNA)
Internet troubleshooting incl: initial diagnosis and escalation to ISP
Firewalls : Set up firewall policies to block/allow traffic in and out of networks
Backup Software (like Shadow Protect) for daily monitoring and file recovery
Completed MCSE Certification
A valid driver's license and own vehicle to travel to clients’ sites
Proven ability to build strong relationships with clients
The right to work in Australia.
Full time role + Competitive Remuneration
Leadership and growth potential
You MUST apply with updated CV by one of the methods:
If you are on our website then use the APPLY NOW button below
If you are NOT on our website then through the link given below :
Appetency Recruitment is a specialist recruitment agency and HR Consulting organization with headquarters in Melbourne.
We are NOT "recruiters specialising in recruiting in your industry" BUT "industry professionals with years of experience working in the industry who specialise in recruitment". Thus, we have been in your shoes and can relate to the challenges you face.