Varied exposure – autonomous role – wider product/service offering
Capable of taking “extreme ownership” on delivering results
Good culture, CBD location and good earning potential
APPETENCY is a specialised Digital, recruitment & HR tech consulting firm that is known for exceptional client satisfaction and for delivering exceptional results for our clients.
We are highly customer-focused. We are looking for performers/leaders who care about the clients and focus on providing exceptional results and customer experience.
About the Role - Responsibilities & Requirements
The official title of the role will be “Client Success” encompassing your accountability to ensure success for the clients.
You will be involved in capturing new clients and selling recruitment, IT, RPO, Digital, Software development and SaaS services to the clients.
Primary Characteristics:
We are Looking for leaders – exceptional relationship building and client management experience
Capable of taking “extreme ownership” on delivering results
Proactive, Accountable and Want to achieve more
Responsibilities:
Develop new clients (BD) and manage (AM) existing clients across Digital and Recruitment portfolio
Understand the client's business
Enforce quality and timely client delivery by APPETENCY team - Working with project manager/service delivery manager to ensure client success (overseeing but not actually managing the delivery)
Building exceptional long term relationships with the clients - Understanding and documenting client environment, culture, etc + Build and Project Manage client relationships and delivery
Must have good understanding of IT and Solution selling experience - Ability to understand the bigger picture and identifying/recommending the right solution for the client
Strong time management skills and the ability to multi-task/handle multiple roles
Ability to annalise the capacity to the delivery teams and focus of products that ensure quality delivery for clients
Take accountability of activities, KPIs and result – ability to reverse engineer your targets to an annual plan
New Business Development across –
Predominantly Recruitment, IT staffing, RPO
IT development projects, Digital Marketing projects,
HR Software (AppetencyHR), Employer Value proposition & HR consulting
Managed service, on-site staffing
Achieving a mix of monthly revenue and monthly recurring revenue targets across product portfolio range
Build plans for achieving the KPIs
Capitalising on your network and other prospecting techniques to capture new logos/clients
Ability to contribute to the growth strategy & product development of the business
Working with internal team for marketing promotions and providing ideas pertaining to sales/marketing
Accurately capturing leads in the CRM system
Reverse marketing quality candidates to existing clients and prospects
Site visits to facilitate relationship building and well-being checks on placements
Client and Team management
Experience Requirement:
EXCEPTIONAL English & communication skills both oral and written
Proven track record showcasing numbers, relationship building & extreme ownership
Someone who takes pride in contributing to the success of clients
Someone who loves sales & has a demonstrable past success of achieving the KPIs
Hardworking & committed
Extensive network in Melbourne market preferably in the mid-market
5-8 years of sales experience preferably in IT, Digital, recruitment, IT managed services, RPO, Digital marketing
Previous technical experience is highly regarded but must have the ability to discuss technical requirements with the clients
Ideal candidates would have experience across recruitment and digital space
What is on offer?
Great working environment and culture – you must have values similar to our
Permanent Position – Base + super + on-target earnings of $150K+with uncapped comms
High performance-driven culture with sufficient autonomy
Long term career and growth opportunities
Work flexibility supported including partially work from home, flexible start and end time
Open to regional candidates that are happy to travel to office/client sites/client meetings when requiring
How to apply:
If you are on our website then please apply using the “Apply Now” button
Other titles for this role in other organisation might be: Client Success Manager, IT Business Development Consultant, RPO specialist, RPO Manager, MSP Manager, MSP Consultant, Digital Sales Executive, Business Development Consultant, Business Development Manager, Account Manager, Account Executive, Recruitment Manager, Senior Recruitment Consultant, Client Recruitment Advisor, Client Advisor