Our client is a renounced and leading Managed Service Provide with wide variety of clients from Enterprise to SME space in various sectors such as government, private corporations.
The Operations Engineer resides within the Managed Services Team and will be required to execute daily preventative maintenance activities whilst, responding to incoming events detected by our monitoring tools. The successful candidate will act as an escalation point for the Level 2 service desk and provide strategic direction to management in relation to recurring events and risks within Client environments. There will be a strong focus on service improvement through automation and scripting.
The position also involves the following:
Executing daily operational activities including infrastructure health checks
Executing scheduled maintenance activities
In-depth technical analysis of events to identify root cause and prevent repeat service downtime
Transitioning new clients and assessing client-specific trends and requirements with the aim to reduce events over time
Scheduled Patch and Back Up management
Automation and Scripting
Responsible for Change Management tasks
Developing and compiling operational reports/dashboards
Producing procedural documentation
Participating in a rotating on call roster (after hours)
Tertiary qualifications in an IT or related discipline
Minimum 4 years’ experience within a Managed Services environment, supporting multiple Customers
Experience troubleshooting various storage and back up technologies
Proven experience supporting server and network infrastructure
Experience in using an ERP system
What is on offer:
Base Salary + super + OTE
Excellent client engagement role
Excellent office & culture - where people enjoy their job, and always learn a lot
How to apply:
If you on our website, apply below
If you are NOT on our website, please apply on the link: https://www.appetencyrecruitment.com.au/17bd202a/information-technology-jobs/infrastructure-operations-manager-devops-noc-st-kilda-road.php
Other titles for this role in other organisation might be: Senior System Engineer, IT Consultant, Subject Matter Expert, Cloud Specialist, Infrastructure Specialist, Principal Solutions Expert, Main Engineer, Senior Engineer, IT Manager, Senior System Administrator, Senior Consultant, NOC Engineer, Powershall Expert, Infrastructure automation expert, Infrastructure DevOps Engineer
Appetency Recruitment is a specialist recruitment agency and HR Consulting organization with headquarters in Melbourne.
We are NOT "recruiters specialising in recruiting in your industry" BUT "industry professionals with years of experience working in the industry who specialise in recruitment". Thus, we have been in your shoes and can relate to the challenges you face.